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Canceled my flight couple hours before takeoff. They could not find a decent re-routing and refused to pay for when i subjected alternative with Lufthansa.

Seats a little to soft on the SFO DUB flight

Well, I think we left close to on time. Crew was “eh”.

Flight takeoff was delayed an hour, but arrival time was not updated at the same time as departure time, so those picking me up at the other end were not alerted to the change in my arrival.

Seats are terribly cramped. I’m only 5’2” and my knees were practically in my face. No room to put a normal size bag under the seat and when the person in front of you reclined their seat your tray table was in your lap. This is the airline’s way of cramming more seats into the plane to make more money. I’ll think twice about taking Aer Lingus again since there are a few other options from Boston to the Emerald Isle.

Couldn’t check In online, message was couldn’t check in until Sunday morning though plane left Saturday night. Checked in okay at airport but caused slot if stress.

I had zero issues with the flight. I did have issues with the staff at the airport. We missed out flight due to a delay with another airline. Talking to the staff and trying to get a new flight arranged was challenging. One guy was able to try to help us and got us on a new flight, but other staff was dismissive and clearly let us know it wasn’t their problem. All I kept thinking was… this is why air lingus has such a poor customer service reputation. I will be avoiding this airline in the future.

Fast and sensible boarding was absolutely amazing. But extortionate wifi and seats that barely moved, making me unable to sleep, didn't do a lot of favors.

I liked the front row seats. A lot of leg room. The check-in window needs to be longer

Better food than other airlines and the flight staff was very attentive and nice.