Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "Terrific location."9.7 "
Great parking , according to 97%." 9.2 "Easily accessible by car , said 92%." -
8.4 "Great service."9.3 "93% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 7.8 "78% thought theservice was very professional ." 8.6 "Management was excellent , said 86%." -
8.0 "Very nice wellness & sports facilities."7.1 "
top-notch fitness area , thought 71%." 8.2 "82%loved the sauna ." -
7.8 "Good pool."
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6.6 "Breakfast is mediocre."
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6.1 "Rooms are ok."
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5.7 "Food is average."6.0 "
Desserts were ok , said 60%." -
5.4 "Average value."5.0 "50% thought it was
adequately priced ." -
4.1 "Bar is not good."
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3.6 "Internet is poor."4.6 "54% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."9.6 "
Great parking , according to 96%." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 7.8 "78% thought theservice was very professional ." -
7.9 "Wellness & sports facilities were pleasant enough."
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7.8 "Good pool."
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6.7 "Breakfast is mediocre."
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5.9 "Rooms are ok."6.7 "
Beds were acceptable for 67%." -
5.6 "Food is average."
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5.2 "Average value."
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4.5 "Bar is not good."
Overall Rating
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8.4 "Great service."9.1 "91% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
8.4 "Very nice wellness & sports facilities."
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7.7 "Good pool."
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7.2 "Good amenities."7.4 "74% thought the
building was wonderful ." -
6.9 "Breakfast is mediocre."
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6.9 "Average comfort."6.2 "For only 62%, the
noise level was all right ." -
5.9 "Rooms are ok."
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5.6 "Average value."
Overall Rating
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5.9 "Rooms are ok."
Overall Rating
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9.3 "Terrific location."
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
6.4 "Rooms are ok."
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6.2 "Breakfast is mediocre."
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5.1 "Average value."
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5.0 "Food is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Breakfast I tried to book through adjoining rooms for family. I did get rooms next door to each other but not walk through/adjoining.
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7.0review from
The serivce of the hotel was very welcoming. My bathroom had water puddle on the floor.
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8.0review from
Comfortable , clean and friendly. Ideal as we were going to a wedding nearby.
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7.3review from
Spacious room and very comfortable bed (we had booked a deluxe room). The travel cot we had requested was set up with proper bedding for our sleepy 2 year old which was a nice touch. Powerful shower and large bath. Ideal location for our trip to Portsmouth for the Great South Run. Very good breakfast choice - cooked breakfast the nicest we've had for a long time. Temperature in room was quite warm when we arrived late at night. Breakfast buffet did not offer yoghurts. Expensive rate for a Saturday night but it was a very busy weekend in Portsmouth.
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6.8review from
Quality of breakfast good. Breakfast staff poor - tables poorly laid, had to request tea again that didn't arrive. Bar food expensive.
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6.8review from
leisure facilities
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7.6review from
The ambiance of the hotel was very good.
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6.0review from
Ease of access from major roads
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8.0review from
The staff were very friendly and helpful. The room was extremely clean and bright. Breakfast was also excellent. All in all we had a great stay and recommended it to the relatives we came to see.
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5.2review from
The proffesional way we where greated for breakfast its a shame her colleague's let her down! bottom row's of tiles round bath had mould in grouting. Reception staff were to busy talking to each other to show us the facilities when we enquired other guests made same comment in bar
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8.0review from
Comfortable , clean and friendly. Ideal as we were going to a wedding nearby.
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8.0review from
The staff were very friendly and helpful. The room was extremely clean and bright. Breakfast was also excellent. All in all we had a great stay and recommended it to the relatives we came to see.
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7.0review from
The serivce of the hotel was very welcoming. My bathroom had water puddle on the floor.
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7.3review from
Spacious room and very comfortable bed (we had booked a deluxe room). The travel cot we had requested was set up with proper bedding for our sleepy 2 year old which was a nice touch. Powerful shower and large bath. Ideal location for our trip to Portsmouth for the Great South Run. Very good breakfast choice - cooked breakfast the nicest we've had for a long time. Temperature in room was quite warm when we arrived late at night. Breakfast buffet did not offer yoghurts. Expensive rate for a Saturday night but it was a very busy weekend in Portsmouth.
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6.8review from
Quality of breakfast good. Breakfast staff poor - tables poorly laid, had to request tea again that didn't arrive. Bar food expensive.
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6.8review from
leisure facilities
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7.6review from
The ambiance of the hotel was very good.
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6.0review from
Breakfast I tried to book through adjoining rooms for family. I did get rooms next door to each other but not walk through/adjoining.
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6.0review from
Ease of access from major roads
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5.2review from
The proffesional way we where greated for breakfast its a shame her colleague's let her down! bottom row's of tiles round bath had mould in grouting. Reception staff were to busy talking to each other to show us the facilities when we enquired other guests made same comment in bar
