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-People/Staff very friendly and breakfast great. -Engine noise all night, couldn't sleep at all...so no good. Dont' know if this was the lift noise or what it was..., didn't sleep the whole night.-Internet conection really weak....gets disconected all the time.-If you go there with the idea of going to an SPA, just forget it. There is just sauna and turkish bath which for me is not an SPA. No treatments like wraps or what so ever...Wanted a back massage and finally the lady did what she wanted, body massage, which is not bad but not great and anyway not what i was looking for.
Excellent breakfast and sauna. Not good clean of room.
I was delighted by the helpful and friendly attitude of the staff
clean adn cosy Was a bit more pricey than I hoped to pay, but there was limited availaibilty in the area so that was just the way it was
Very accommodating, nice friendly bar, ability to conduct meetings in public area.Quiet and very civil. English well spoken by all. Hotel restaurant , overbearing and pretentious service not matching the food quality.
What a find! We thought everything was perfect! We stayed 2 nights. Room was good size and comfortable. Modern coffee maker in room, along with stocked mini fridge. Beds were very comfortable with individual duvets. Parking convenient (12 euro/night), breakfast was plentiful with many offerings, and above all, service was impecable. Friendly, courteous and responsive. Beautifully decorated, clean and new. I've stayed in 5 stars that weren't this nice! One added bonus was the large window in the shower overlooking the beds, had electronic shades between the glass for privacy and there were heat lamps and towel warmers in the bathroom. Thick plush towels, granite. Very high finishes and high quality. We will definitely stay here again! Could have used another pillow. We arrived very late both nights back and crashed into bed. Kept meaning to ask for another pillow, but it was so late, we were just too tired. The pillows are either down or something like it, so they are very flat when you put your head down.
Nice breakfast... very helpful receiptioinst named AnnaMarie
Hotel staff was wonderful and friendly. I was only in this hotel for 3 nights. One day I walked into the hotel lobby and was greeted by name by the staff at the hotel. I had problems getting my wireless to work in my room and one of the staff came up to my room to help me. Staff always friendly!
Comfort, quakity of accommodation and meals, good customer service at all times
the room was clean, warm and the breakfast was excellent
The biggest advantage of the hotel is the location itself. Quite, relaxing place, directly located at the lake with a stunning view to the Alps if the weather is nice. At the breakfast buffet there was not as much variety as you expect in a 4 star hotel.
Great location directly on Starnberger See - a beautiful spot. Located in Leoni which is, thankfully, away from Starnberg itself - a little quieter if you really want to enjoy the location, but only a 7 min drive if you need to go there. Beautiful surrounds and walks - perfect for wandering, relaxing, bike riding etc.
Excellent location at Berg. Very good breakfast and restaurant although a bit overpriced. Free wi-fi. Very clean rooms and the hotel staff were very helpful. A bit noisy at nights if your room is facing the road and not the lake. At our first night there was a wedding reception at the hotel's restaurant and we were told that we could not use the bar! Shame especially during the Oktoberfest period. Very small elevator for a 4 star hotel and 70 rooms.
Very nice breakfast, good accomodation, friendly hotel staff, very nice spa facilities and right on to the lake. Very little provision for families with small children. not recommended for families, but more for couples of a certain age category.
Location is very good right on the lake, with lakeside dining, -- weather permitting. It thinks it is much better than it really is ! For this class of hotel ( 4* ) it needs air conditioning and a decent lift! Room was fine, but had nowhere to put suitcases if you did not want to fully unpack. However the biggest problem was the noise from smokers congregating at the front door and laughing and shouting until 3 am. Everything was overpriced for what it was.
The view 1-When I arrive to the hotel the give me a room without a lake viow and I asked them to give me a room with a lake viow same the Picture that I reserved in booking.com ,but the hotel told me I have to paid 20 euro extra for that...!! 2-The hotel staff never smiling ..!! 3- the breekfast was very bad.....4-hotel staff was unhelpful and they dont care for guests
Staff friendly and effective. Rooms big and new. Restaurant excellent. Highly recommended. Great value for money.
Location on the Starnberger See was superb with a ferry pier next to the hotel, making it ideal for a long walk and a ferry back. Even though our room did not have a view of the lake it was comfortable and well equipped. The restaurant menu was original and varied and the food of high quality. The terrace on the lakeside is great both for summer meals or drinks. Free parking was a bonus.
lakeside and good kitchen room 126 is a room over the staffentrance/delivery and very noisy, staff stands outside talkingboth late and early morning while smoking.not so nice! we had 2 rooms
Breakfast on the veranda was sublime. No air-conditioning, so got very warm at night (mid-July)
It's a lovely, comfortable, old-fashioned hotel, ideal for a golfing break - or as a convenient rural base from which to visit Munich or southern Bavaria. The dining room was a bit disappointing, but the Bierstube made up for it.
The staff were friendly, helpful and very professional as well as welcoming and attentive. Very relaxing atmosphere and comfortable stay in this historic hotel. There is nothing I did not like about the hotel or my stay here.
calm place, nice staff, good and large room, good breckfast until eleven no frigo bar
Excellent service in the "Ludwigs Stube". 2 outstanding waiters. Food was also good. Not very varied, however. One particular lady at reception was really outstanding too. Waiters in the main restaurant, rather stuck up and unfriendly. Really need a car to get around. Quite noisy at front of hotel as faces road.
Quite expensive hotel but we got what we paid for: a clean, comfortable room with a nicely designed bathroom and a balcony overlooking the Starnberger See. No airconditioning meant keeping the door to the balcony open and there were disturbances during the night from ongoing parties nearby.
room was clean and large, breakfast was good and staff was friendly and location near München is excellent dinner could be better
Excellent Hotel, asked for lake side view and you could not have wished for a better view it was certainly what it said it was. It did not state lakeside view was in front hotel and balconies in a seperate building at the back. The only restaurant was in the front and if you had a balcony you had to walk down the hill to the front hotel.
All Staff members spoke English. Good food, good location, friendly people.
Very friendly staff, excellent breakfast and comfortable room Beds were very hard
Lovely setting on the lake & very convenient to Munich
Situated near the lake. Good atmosphere.
Beautiful setting on a lake. Excellent breakfast buffet.
the entrance to some of the rooms (which were on a separate pavillon), was where they kept the hotel garbage !!
Nice room.Friendly Staff in restaurant.Nice swimming pool.Good location. Senior staff a little officious and lack hands on involvement.Staff need better training.A stopover for tour parties means private guests less well catered for.
Almost everything TV selections not good. Missing Italian and general english channels. I find the fact that WLAN is not included in the price ridicoulous. Just increase the room rate a bit and make it included.
The hotel has very nice swimmingpool and large fitness area. Dinner was wonderful. This hotel is more for bussiness men and conferences, than for vacation.
Location close to the lake and trains for Munich also was very quiet.
Facilities, helpful and friendly staff
Reception and all staff welcomming. The wellness centre was superb in inclement weather Breakfast was a big choice with cerials fresh rolls and and different breads together with slices of cheeses and hams. Cooked eggs bacon sausages and lashings of fresh coffee. I forgot the fresh fruit and well it just went on and on.Reception booked a show in Munich for us and we spent the 10days swimming in the Lake and walking in the surrounding countryside.What a wonderfull way to get over a recent spine opporation. We did not use the Squash courts or the hi tech golf room or the resident Doctors but did relax in the sauna.Thanks for a super break Les & Trixie.
Nice location, and very quiet hotel. Internet access is too expensive comparied with other hotels.
Comfortable and clean hotel The hotel was not located directly at the lake - We had no view on the lake. About that we were somewhat disappointed.
Very quiet position and very large and comfortable room with characteristic and cozy wooden furniture Hotel is not 4 stars but 3 stars superior. Minibar not in the room.
Excellent staff, very friendly. Good food, very nice room. Very good location for sightseeing, close to Amersee.
Beautiful historical place close to Munich but remote enough to relax and enjoy the excellent food and atmosphere. We loved it!
The staff are very friendly and personable, give excellent service with a great attitude! The gardens are beautiful, the room was clean and comfortable and quiet, the restaurant has excellent food! The breakfast room is beautiful and peaceful. The owners of the Inn are on-site and very helpful, friendly, and took time with us for conversation and questions. We were not able to get an internet connection. We had trouble calling outside numbers from our room telephone and that problem never got corrected before we left.
Nice and quiet, great breakfast, excellent service, near to the seepromenade and the city center, only 15 minutes from munich. No privacy in rooms, only if needed , curtains should be closed.
STaff were very helpful; hotel is beautifully decorated; location very good, especially being close to s bahn
Beautifulk room, very, very clean;all possible facilities (nice touch inclusing fresh flowers in the room) No lift but helpful staff
Near lake, promenade, beach, boat excursions. Used it as base for trips to Munich with the S-Bahn. Very helpful staff. Nice breakfast room, good breakfast. Adequate parking without charge. 7 minute walk to train station.
Very good all round hotel. It was very expensive for the facilities provided.
The warm and friendly staff and ambience created a very welcoming atmosphere and a feeling of beeing at home.
This is a nice small hotel with very friendly staff. It's in a great quiet location only a 5 minute walk from the train station and lake with many nearby restaurants. Only a 25 minute train trip to the centre of Munich. Good quality breakfast.
Location, friendly staff and good breakfast
The staff was wonderful. We appreciated the information given about places to eat, and directions for the next day. He was very pleasant. Only that we did want seperate beds, but on the short notice that we gave it was fine to share a bed.
The staff was very friendly and helpful. Breakfast was wonderful.
Our room, called The Library, looked brand new. The heavy dark wood furnishings, the tile floor, the well-appointed bathroom were all impeccable. They used all the best materials. In summary: beautiful and relaxing. The only thing the hotel could improve upon is signage. The name on the building is in stylized handwriting. I was just a house away while trying to find it, and thought it was only a restaurant...which it is, on the first floor.
Excellent breakfast, friendly servive, nice decor in the rooms
Nice location close to but outside busy Munich. Easy to reach by suburban train. Family atmosphere. The sound protection of the room could be better in terms on external noise (train) and internal (between the rooms).
Staff were very accommodating and friendly The third bed was not made up on arrival - although once this was raised it was resolved quickly
Good location and very comfortable.
Apartment was clean with a nice sitting room. Pretty location. Had washers and dryers. One of the washing machines didn't work. Staff didn't know much about operating the machines. Response to button to exit parking area was poor. We had to walk inside to get the staff's attention and even then they were on the phone and we had to wait.
The location is wonderful. Starnberg is beautiful and the lake and train station are across the road. There is no lift and the creaky winding staircase was a shock at first- but soon appreciated as a training ground for the eifal tower later on!
Large rooms. No lift. Decor needed updating. Bathroom was very small and the cistern repeatedly broke - luckily my husband was able to put it back together. Outside the hotel was a kebab shop that was very noisy until the early hours of the morning.
Excellent location a few minutes walk from the Bahnhof (town railroad station).. Very helpful and accomodating front desk staff and a wonderful and excellent breakfast. Room was adequate.
Beautifully kept, historic building. Lovely cafe attached, yummy breakfast!
Friendly helpful staff
We had one triple and one double room for our family of six (one child was free). The rooms were huge! The rooms were nicely decorated and spotlessly clean. Although the hotel was family-friendly, it was still very quiet and relaxing. The beds were very comfortable. Breakfast was delicious and nutritious. Although the innkeeper did not speak a lot of English, he was very friendly and helpful. Overall, out experience exceeded our expectations.
very nice and traditional, quiet, very good breakfast, staff very kind.
we arrived very late but they waited for us way after checkin time. hotel was very clean, very cute, staff extremelly friendly, breakfast superb. exceptional value for money. will go back for sure. ... i would have loved to stay longer...
Lovely hotel with lovely rooms and excellent breakfast. Just what we were looking for, and walking distance to Kloster Andechs. Not their fault but our German is poor and their English was too. It felt difficult trying to communicate at times, but not a real problem.
If you are going to Andechs Kloster this is a very nice hotel to stay. We enjoyed it.
Really nice place. Rooms were bigger than we expected - among the biggest rooms we found in Germany. Owner was very nice and helpful. She even found us a room in another town when we showed up a day early and she had no extra rooms. Excellent, huge breakfast as well.
I liked the fact that it was off the tourist track..it was family run friendly. Didn't serve meals in the evening
Large room, comfortable bed.
The very best place in this catagory that we've stayed...rooms are each different and beautiful, baths large, food fabulous, really a beautiful place.... no
Comfortable room, location Wi-Fi coverage signal was quite weak, but this was not a huge problem for me.
welcoming invirement, friendly staff, great location: close both to munike and the country side, good restaurents and the river isar nearby. breakfast - the buffet was a little poor.
The staff was excellent. Rooms were clean and had everything I needed. Breakfest was A-1. Close to Munich and at the same time close to the mountains. Beautiful Kloster at the bottome of the hill. Wish I could have stayed longer.
Lovely evening walks adjacent to hotel ...... but unfortunately it rained all of the two nights I stayed! A supermarket is located beneath the hotel but does not cause any problems whilst being convenient. Not many local restaraunts and they close early.
Nothing particulary . We've chosen the hotel because was near train station and, comfortable enough to reach Munich's Oktoberfest Fest . We've stayed to the hotel without having problem.
Within walking distance of train to Munich. Grocery store (Tengelmann) below hotel. Friendly and helpful staff. Free parking and wi-fi access. Perfect place to stay while visiting Munich..you get the quietness of country side, with the convenience of transit to Munich nearby. Vielen Dank für einen unvergesslichen Aufenthalt ! Hotel is above a grocery store, so deliveries can be early and noisy if room windows are open (I used earplugs so not an issue for me) . Small bathroom (which is to be expected in Europe).
Very curteous and sociable staff. Excellent service. Very good breakfast. Free WiFi Noisy Trucks delivering goods to supermarket below Hotel in early morning.
The location, the very friendly and supportive Staff, Parking Facilities No Elevator, Dogs running in the loppy arround, no Mini Bar, price a little bit too high for the Hotel all in all.
Quiet hotel just 15 minutes walk from the Starnbergersee. All rooms have a balcony, most of them with a view on the garden
nice hotel, with character and in good location thought that the options for breakfast were limited. there was not enough hot breakfast option (eg no sausages)
Beautiful small hotel. Sunny, clean, nicely furnished room with its own balcony. Charming sunny breakfast room/terrace. The proprietor came and picked us up from the train station and took me there on departure himself. No - very pleasant and well run, good value for money.
great place, great staff, good start for any bavarian holiday.
uaint and quiet. Enjoyable atmosphere. Friendly staff and town.
Location next to the lake, nice building Very strict check in, we vere little late and it was impossible communicate with the hotel, after 20.00 they didn't even answer the phone.
The staff was wonderful. I will stay there again and recommend to friends.
I enjoyed the suroundings and the placement of the hotel. The luck of a frigerator in the room and a cofee machine made this hotel not so demanding.
Great Hotel very cute room, hotel staff is wonderful. Great location from which to explore Bavaria if you don't mind a bit of driving. Very quite as long as you like church bells.
The staffs are kind and facility is good and clean. but, They wanted payment in cash only. Because of this, I went to bank to draw money!!!!!!!!!!
friendly atmosphere, very helpfull stuff,
We enjoyed Garbrille's enthusiastic approach to her job as owner and operator of the Romantic VIlla. Her recommendations were spot on. Breakfast was wonderful. We had a private, separate apartment. The only flaw was that the sinks and shower where on the floor with the bedroom, but the toilet was a flight of stairs down. It was a minor inconvenience.