SureStay Hotel by Best Western Florence
Photos of SureStay Hotel by Best Western Florence
Overview
Latest deals for SureStay Hotel by Best Western Florence
Amenities at SureStay Hotel by Best Western Florence
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Grocery deliveries
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Carpeted
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Sofa bed
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of SureStay Hotel by Best Western Florence
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have praised the clean and comfortable rooms, the very nice staff, and the complimentary breakfast.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the hotel smelling like smoke, rooms smelling strongly like mildew, and issues with cleanliness in the rooms and bathrooms.
What can guests expect from the customer service at the hotel?
Guests have highlighted the exceptionally helpful and kind staff, with one staff member going over and above to make guests feel welcome and accommodating their needs.
How is the quality of the beds at the hotel?
Guests have positively commented on the comfy beds and the absence of bugs, while others have expressed concerns about stiff beds and cleanliness issues.
Is the hotel's parking availability convenient for guests?
The hotel offers free parking, providing guests with convenient access to parking facilities during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the First Floor
Guests with mobility issues appreciated the convenience of staying on the ground floor, which is wheelchair accessible.
Consider Bringing Your Pet
The hotel allows pets, making it a suitable choice for travelers with furry companions. However, be mindful of potential charges for pet accommodation.
Check for Room Odors
Several guests reported strong odors in their rooms, such as smoke and mildew. It's advisable to check the room for any unpleasant smells before settling in.
Verify Room Cleanliness
Some guests encountered cleanliness issues, including stained sheets and unclean bathrooms. It's recommended to inspect the room upon arrival and notify the staff of any concerns.
Be Mindful of Seasonal Rates
If planning a visit, consider the hotel's high season in March and low season in February, which may impact availability and pricing.
Explore Nearby Attractions
The hotel's proximity to Champion Window Field, Florence Mall, and other attractions offers convenient entertainment and shopping options for guests.
Appreciate the Friendly Staff
Many guests praised the hotel staff for their kindness and helpfulness, particularly mentioning specific individuals who provided exceptional service.
Take Advantage of the Complimentary Breakfast
Guests enjoyed the variety and quality of the breakfast options, making it a convenient perk to start the day.
Confirm Accessibility Needs
The hotel offers increased accessibility and features like roll-in showers and grab rails in some rooms, catering to guests with specific mobility requirements.
Consider the Location
While the hotel's location was appreciated by some guests, others noted issues with cleanliness and maintenance. It's advisable to weigh the location against potential drawbacks mentioned in reviews.
Location
What's nearby
- Thomas More Stadium279 yd
- Florence Mall1 mi
- Hopeful Lutheran Church1.5 mi
- World of Golf1.5 mi
- Turfway Park3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Florence
Low season | February |
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High season | December |
Average price (weeknight) | $55 |
Average price (weekend night) | $55 |
When to book a room at SureStay Hotel by Best Western Florence
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Value for money | 5.7 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Cincinnati Cinci./N. Kentucky |
Distance to airport | 4.5 mi |