Florence car rentals
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Florence, KY
Aug 16 — Aug 23
Same drop-off
Florence, KY
Tue 8/16
Noon
Tue 8/23
Noon
Florence car rental information
| Pick-up location | Florence |
|---|---|
| Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Pickup truck, Standard, Standard SUV |
| Rental locations | 4 |
| Popular agencies | Enterprise |
Cheap car rentals in Florence
| Economy | $41/day |
| Compact | $41/day |
| Intermediate | $41/day |
| Standard | $42/day |
| Full-size | $44/day |
| Minivan | $80/day |
| Pickup truck | $109/day |
| Compact SUV | $52/day |
| Intermediate SUV | $63/day |
| Standard SUV | $70/day |
Florence car rental reviews and directory
Hertz
7.3
Good
114 reviewsBest rated
Cheapest deal
Most popular
Cleanliness
7.1
Comfort
7.2
Pick-up/Drop-off
7.0
Value for money
6.9
2 locations in Florence
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Reviews
10.0 Excellent
Dec 2021
6.0 Good
May 2021
Cons:
Cruise control on the 2019 Versa that I rented did not work. The cruise on/off button on the steering wheel was faulty. I rely on cruise control to keep me from speeding when I drive on the interstate freeway. Not having cruise control was a major inconvenience. Agent at counter was not clear as to what I was paying for, vis-a-vis how much gas I needed to put in the tank, before returning the car. If is unlikely I will rent from HERTZ in the future.10.0 Excellent
May 2021
Pros:
GreatCons:
Everything was great.10.0 Excellent
May 2021
Pros:
Staff was excellent! They waited 30 minutes past their closing time to accommodate my flight that was landing in CVG at 10:17pm Best experience and most courteous employee everCons:
There was last car on the lot. Extreme shortage of vehicles in CVG apparently so I wasn’t going to complain. The inside of the car reeked of some sort of someone from the previous renters (not sure, cigarettes? Weed?) anyways As I said I opened my window and clinched my feet and made it through my ride to Lexington. I was grateful I got a car and that they waited for me10.0 Excellent
May 2021
Cons:
NOTHING4.0 Okay
Feb 2021
Pros:
Staff was friendly. With a line they came out and started working with people who weren’t at the counter yet to speed up the process.Cons:
Asked for vehicle that fits 7 passengers with 4 suitcases, got a small Kia Sorento, with 7 people there might be room for 1 suitcase. Had nothing bigger for me so we were cramped the entire trip. There was dog hair all over inside and I had to ask them to vacuum because my family is allergic to dog hair. She said they had minivans available but would only give me one if the dog hair messed with my allergies after they vacuumed, which I wouldn’t know until I was already into my trip...Thrifty
5.4
Okay
74 reviewsCleanliness
6.8
Comfort
7.1
Pick-up/Drop-off
6.5
Value for money
5.1
One location in Florence
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Reviews
2.0 Mediocre
May 2021
Cons:
I was charged twice for the rental. Once when I booked the rental through CarRentals.com, I paid $301.08 and was told I had to pay a remaining $86.01 at pickup. When I picked up the vehicle, I was charged a full $387.99.2.0 Mediocre
Jan 2021
Pros:
Nothing. There was absolutely nothing I liked about this company or my experience.Cons:
I booked this rental one week ahead of the day I needed it. I called ahead to be sure that I had every document that I needed and the method of payment would be accepted. I was told that I would be able to use my bank card and it could be run as credit (because it has the master card logo on it); just bring my social security card with me as a second form of identification. I have five credit cards in my name and making enough of a payment on one of them to be able to use it for the rental was well within means. However, I didn't think I needed to do that because I was told that I could use my bank card. I showed up to get my rental on the day I was supposed to. I was to leave town the next day at 5 a.m. I was told that, no, I could not use that card and, since I didn't pay my credit card bill enough to cover the cost of the rental, I had no car to use and no one could do anything for me at all. To be clear, I did not have a flight. I was renting the car local to use to go out of town for three days. I did mention this to the person that I called because I have never rented from near an airport before. They told me on the phone that everything would be absolutely fine. I asked twice, are you sure? I was told yes both times. Since it was noon and I needed the car the next day at 5 a.m., it was impossible for me to go to a different company to find a rental. Everyone needs a 24 hour notice. On top of all of it, I drove 35 minutes one way (this took about an hour and fifteen minutes out of my day) and the lady I spoke with when I went to pick up the car was extremely rude. I could not be more disappointed. Very, very bad communication and very, very bad service.4.4 Okay
Sep 2020
Pros:
Thought the price was good until I was told taxes weren’t includedCons:
Terribly long line to pickup the car9.6 Excellent
Mar 2020
Pros:
Staff was friendly and the price was amazing.9.6 Excellent
Feb 2020
Pros:
Quick drop offCons:
The salesman asked if I wanted to upgrade to a Charger for $18 extra a day so I said no. Then he’s looking over my shoulder as he’s filling out my paperwork and says wow they’re really fixing you up today and I turn around to see a very nice Cadillac sedan pull up. So I was like- for real? Is this an upgrade for free for some reason? He then stated no- just an option. This was very deceptive in my opinion. He was nice but I felt disrespected as though he thought I was stupid. I work for high end businesses in the financial district in San Francisco. I know a bad salesman when I see them. He was nice but pretty sly.8.4 Excellent
Dec 2020
Cons:
Needed a corporate rate. Never received one. Was charged for 3 hours over. Would have been cheaper to keep for a 5 th day.Budget
4.4
Okay
73 reviewsCleanliness
4.1
Comfort
4.8
Pick-up/Drop-off
5.0
Value for money
3.9
2 locations in Florence
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Reviews
2.0 Mediocre
Mar 2021
Pros:
Nothing at all. No cars availableCons:
Customer service. No cars available and couldn’t even give me any suggestions even tho I had rented a car there just for them to tell me it was unavailable!!!!! No I’m stranded!!!!!2.0 Mediocre
Mar 2021
Cons:
Terrible Reservation canceled for no reason4.4 Okay
Aug 2020
Pros:
New car, helpful lady at the deskCons:
had to wait a long time for the pick up van, cake twice. The car smelled really bad of cigarette and Marijuana. The check out gate was not manned, I had to step out and go look for someone. Was told that he'll be there when he can9.6 Excellent
Jul 2020
Pros:
Yes, staff friendly and helpful!Cons:
Parking lot was a little crowded but no biggie2.0 Mediocre
Jun 2020
Cons:
The rental location was running on limited hours so I would have been stranded overnight. Ended up renting from another car rental company.10.0 Excellent
May 2020
Pros:
They refunded my down payment. Never used the car because my trip was cancelled.Enterprise
6.0
Good
9 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Florence
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Reviews
2.0 Mediocre
Aug 2017
Cons:
We got there to rent the car and they told us we needed paperwork that we didnt have. When we rented the car online nothing told us we would need proof of residency. Long story short i never got a car but im out $54 because of some insurance they cant refund.8.4 Excellent
May 2017
Pros:
Very friendly staff. Was very professional and tries to make the customer feel comfortable.Cons:
Did not have available full size cars that I had requested. I was willing to go to nearest airport for full size car, but it would be much more expensive because of airport taxes. It was only five minutes away, but that much more? Ridiculous!2.0 Mediocre
Apr 2017
Pros:
Nothing. The staff treated me poorly and with disrespect. I would NEVER rent from the again.Cons:
I reserved a rental car and when I went in to get it I was told I couldn't rent it because I didn't have a credit card. Then I was told if I used my debit card (which I use for everything) I would need a copy of a utility bill. I then logged onto my account and produced a utility bill in my name and was then told it wasn't good enough, the bill had to have a zero balance. The bill wasn't due yet so I hadn't paid it. I have never been treated so poorly. I am convinced Enterprise does NOT want to honor these cheaper/bargain rentals so in turn they come up with any excuse in the book not to honor them. Shame on Enterprise for how they treat people.10.0 Excellent
Dec 2016
Pros:
Tyler was very friendly and quick at getting us going even though they didn't have the car we thought they gave us a better car at same price. Will rent a car again from them.2.0 Mediocre
Jul 2022
10.0 Excellent
Jun 2021
Pros:
How easy everything wasCons:
Everything was prefect2.0 Mediocre
Aug 2017
Cons:
We got there to rent the car and they told us we needed paperwork that we didnt have. When we rented the car online nothing told us we would need proof of residency. Long story short i never got a car but im out $54 because of some insurance they cant refund.8.4 Excellent
May 2017
Pros:
Very friendly staff. Was very professional and tries to make the customer feel comfortable.Cons:
Did not have available full size cars that I had requested. I was willing to go to nearest airport for full size car, but it would be much more expensive because of airport taxes. It was only five minutes away, but that much more? Ridiculous!2.0 Mediocre
Apr 2017
Pros:
Nothing. The staff treated me poorly and with disrespect. I would NEVER rent from the again.Cons:
I reserved a rental car and when I went in to get it I was told I couldn't rent it because I didn't have a credit card. Then I was told if I used my debit card (which I use for everything) I would need a copy of a utility bill. I then logged onto my account and produced a utility bill in my name and was then told it wasn't good enough, the bill had to have a zero balance. The bill wasn't due yet so I hadn't paid it. I have never been treated so poorly. I am convinced Enterprise does NOT want to honor these cheaper/bargain rentals so in turn they come up with any excuse in the book not to honor them. Shame on Enterprise for how they treat people.10.0 Excellent
Dec 2016
Pros:
Tyler was very friendly and quick at getting us going even though they didn't have the car we thought they gave us a better car at same price. Will rent a car again from them.Avis
4.5
Okay
13 reviewsCleanliness
3.9
Comfort
4.9
Pick-up/Drop-off
3.9
Value for money
4.4
2 locations in Florence
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Reviews
4.4 Okay
Oct 2020
Cons:
The pick up process was ridiculous. It took 30 minutes for the shuttle to pick us up. Then once there it took another 30 minutes waiting in line to get the paperwork. Even with a parking lot full of cars we had to wait yet again for them to drive a car up from the recent drop off area.5.6 Okay
Mar 2017
Pros:
Very friendly sales associate that assured me that the woman in Des Moines Iowa was in the wrong for adding those insurance options and over charging us without permission.Cons:
Older gentleman checking gas clearly can not see bc I filled the car up with gas before return and he said I did not.5.2 Okay
Sep 2016
Pros:
Help in Erlanger was great. Attendant was patient and checked to see prices for different drop off locations in Savannah.Cons:
Was charged much more than the estimate at drop off. Car felt unstable on the road. Attendants in Savannah were not helpful when I inquired as to why I was charged more.2.0 Mediocre
Feb 2022
1.9 Horrible
Aug 2021
10.0 Excellent
Aug 2021
4.4 Okay
Oct 2020
Cons:
The pick up process was ridiculous. It took 30 minutes for the shuttle to pick us up. Then once there it took another 30 minutes waiting in line to get the paperwork. Even with a parking lot full of cars we had to wait yet again for them to drive a car up from the recent drop off area.5.6 Okay
Mar 2017
Pros:
Very friendly sales associate that assured me that the woman in Des Moines Iowa was in the wrong for adding those insurance options and over charging us without permission.Cons:
Older gentleman checking gas clearly can not see bc I filled the car up with gas before return and he said I did not.5.2 Okay
Sep 2016
Pros:
Help in Erlanger was great. Attendant was patient and checked to see prices for different drop off locations in Savannah.Cons:
Was charged much more than the estimate at drop off. Car felt unstable on the road. Attendants in Savannah were not helpful when I inquired as to why I was charged more.Easirent
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Florence
283 travelers who rented a car in Florence gave the car agency they used an average rating of 6.2
Car rental locations in or near Florence
When to book a rental car in Florence
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Florence
- Florence does not have an extensive public transport system, so you will want to rent a car in order to get around easily. The attractions in and around the city are fairly spread out, so look for car rentals in Florence and explore at your own pace. Many of the attractions within the city are parks and other outdoor activities, which you’ll need a car to get to. While in Florence, you will also probably spend a good amount of time around the Ohio River in or near downtown Cincinnati. Once in Cincinnati, there are a few shuttles available as well as a streetcar, but you’ll need a rental car to reach the downtown area.
- The airport serving this area is the Cincinnati/Northern Kentucky International Airport. There is only one car rental company onsite at the airport: Hertz. It is located on level two of the terminal building near the baggage claim. You can catch a shuttle from door 10 at the baggage claim to the rental lots. Shuttles to the rental lots leave every 5 to 10min. However, there are many more companies that offer a pick-up service from the airport to off-site Florence car rentals, including Enterprise, Budget, and Avis.
- Driving in Florence is pretty easy. As long as you pay attention to your fellow drivers and pedestrians, you will be fine. People in Florence generally obey the rules of the road but watch out for those pesky turn signals both in residential areas and on the highway. Pro tip: drivers in this area tend to struggle driving in the rain, so stay alert during bad weather.
- Florence is largely a commuter city, with many people driving to and from places like Covington, Kentucky, and Cincinnati, Ohio, every day. This means that the morning and evening rush hour can cause massive pileups. The main highways (I-71, I-75, and US-275) get pretty clogged between 7am and 8am and 5:30pm and 6:30pm. If you’re in a rush, try not to drive on the highways during these hours. Winters in Florence are pretty mild, but in the case of snow, you’ll want to avoid the highways as there are lots of twists and turns.
- 25% of our users found rental cars in Florence for $52 or less
- Book your rental car in Florence at least 1 day before your trip in order to get a below-average price
- Full-size rental cars in Florence are around 39% cheaper than other car types, on average