|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Laundry facilities, Non-smoking rooms available, Parking (free), Wheelchair accessible|
|Internet||Internet, WiFi (free)|
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|Extended Stay America|
The common areas downstairs and the room's bathroom were clean.
I called ahead of my reservation and was told we could check in after midnight. I showed up around 2am after traveling from Nashville and stood outside 30 minutes calling the front desk person. Had to call the corporate line for help and wake up the staffOverall I bet my experience wasn't a common one. I'd like to think they don't lock out guests checking in after 11pm but I could be wrong. Also, my room had outlets that were uncovered with wires exposed, maybe not the safest thing to have.
The staff was very friendly and helpful.
There was trash in the cabinets that had not been removed.
The hotel was what was expected for the money.
I'm very disappointed with this hotel, and it makes me question ever using Priceline again. They gave us a very hard time with getting a room with a double bed. After 30 minutes of arguing with the manager, we had to pay $10 extra a night for the room.The hotel was what was expected for the money we paid. There was nothing great or terrible about it. I'm very upset with the way they handle our request for a double bed. I was told I needed to request a double bed through Priceline by the lady in the front desk; I have used Priceline plenty of times and explained to her that Priceline just guaranteed me a room. It was up to the hotel to provide me with the double bed. I had to ask to talk to the manager and after 30 minutes of arguing, I ended up having to pay an extra $10 a night for a room with double beds. It would have been cheaper for me to just get a room directly with a hotel instead of u...
The staff were extremely helpful and nice. The shower head had mold on it and they came in and clean it and gave us a certificate for a free night due to the inconvience.