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The Southcliff

22-26 The Leas, Folkestone, CT20 2DY, United Kingdom
+44 130 385 0075

$27+

Overall guest ratings

7.3/10 Good
Based on 2,764 reviews

Review highlights

  • 9.0
  • 8.5
  • 4.9
  • 4.6

Good to know

  • Great view

Nearby

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    About

    Located in the heart of Folkestone, this hotel is within a 10-minute walk of Leas Cliff Hall, Church of St Mary and St Eanswythe, and Folkestone Harbour. Leas Promenade and Quarterhouse are also within 15 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Pool table
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Business center
    • Express check out
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 2,764 reviews
    • 9.0 "World class service."
      8.0 "80% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      8.0 "80% said the booking process went smoothly."
      8.8 "Management was excellent, said 88%."
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      7.4 "74% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Breakfast is good."
    • 4.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
      2.1 "79% criticized the small bathroom."
      1.7 "83% thought the tv was sub-standard."
      1.5 "Air conditioning was criticized by 85%."
    • 4.6 "Disappointing food."
      3.8 "62% did not like what was on the menu."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.3 "87% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
      2.0 "80% complained about the elevator."
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    Overall Rating

    7.3 Good
    Based on 1,962 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      7.5 "75% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good breakfast."
    • 5.0 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.9 "Only 59% said rooms were clean enough."
    • 4.7 "Bar is not good."
    • 4.7 "Disappointing food."
      3.0 "70% did not like what was on the menu."
    • 2.3 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      1.5 "85% didn't like the unstylish hotel."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.3 "87% didn't like the architecture."
      1.2 "88% thought the facilities needed updating."
      2.3 "77% complained about the elevator."
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    Overall Rating

    6.9 Good
    Based on 248 reviews
    • 9.9 "Wonderful beach."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.0 "90% had problems with the shower."
      2.4 "76% criticized the small bathroom."
    • 4.2 "Disappointing food."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 552 reviews
    • 9.1 "Excellent value."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 4.9 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      1.4 "86% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      2.0 "80% criticized the small bathroom."
      4.4 "56% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
    • 4.5 "Disappointing food."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.4 "86% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
      2.2 "78% complained about the elevator."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      1.7 "83% didn't like the unstylish hotel."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    data provided by TrustYou

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