Pros: We loved the breakfast and the happy hour. The bed linens are wonderful. The luggage storage on checkin and out is great.
Pros: Just a lovely hotel. Garden was quiet and lovely-made it private even though the hotel was located on the main drag. Loved the breakfast and wine and cheese reception. Very friendly and helpful staff. Very easy to get to.
Cons: No complaints
Pros: I love this hotel :) very friendly staff. Very nice and clean ! Love thebreakfast and also the wine and cheese tasting included with stay. :)
Pros: The staff was very friendly and helpful upon checking in. My room was not ready, but they called me on my cell when it was. Air-conditioning was great. My ex-wife used to tell me I was like Mamu the Killer Whale. If the temperature was not perfect in the room...well, then I would expire!
Cons: The lamps on either side of the bed were very hard to turn on/off. Just a tiny little knob that would not budge unless I went and got a wash cloth and REALLY cranked it on/off. I read before going to sleep and the lamps help a lot.
Pros: The staff are friendly and accommodating.
Cons: The bathroom may need some updating.
Pros: I loved the complementary breakfast and the wine and cheese tasting at 4:30pm :)
Pros: Love this hotel every time we stay there! They have a wonderful wine and cheese happy hour and delicious breakfast that's included. Best location, toasty fire pit, friendly and extremely helpful staff. We leave our bags there while waiting for the ferry after we check out, and we can even take a shower after a day of hiking since they have shower rooms near the front desk!
Cons: Nothing at all!
The Pavilion Hotel is located steps from the beach; we offer complimentary luggage service from the Avalon boat dock to your room. Relax in the comfortable, guest only Library and have our concierge assist with everything from dinner reservations to booking tours. Enjoy a complimentary European breakfast every morning and complimentary wine and cheese tasting reception every evening from 4:30 to 5:30 pm. With its central location and four different room types to choose from, the Pavilion Hotel is where to stay in Catalina.
Pros: Not too commercialized feel like very near to nature. We had a good time as we celebrated our 27th wedding anniversary
Cons: The price of food in the restaurant does not match the quality on how it was prepared and presented. We were told to have red potatoes but it was gold. The rice pilaf was saggy. Fresh catch was ridiculously price Salmon was $32.00 but no seasoning
The Banning House Lodge was built in 1910 as the summer home for the pioneering Banning brothers, who owned Santa Catalina Island. Now a charming, Craftsman-style bed and breakfast, the Banning House Lodge offers sweeping views of the Isthmus of Catalina and Catalina Harbor from its romantic, hilltop perch above Two Harbors.
Pros: We liked the BBQ on the roof, the view from the roof, and the location
Cons: The whole place could use a face lift. Looks like the last rehab was in the 80's
Pros: We loved the cozy mermaid room
Located in the heart of Avalon, this hotel is steps from Catalina Island Visitors Bureau, Catalina Island Chamber of Commerce and Visitors Bureau, and Avalon Pier. Three Palms Avalon Arcade and Catalina Island Museum are also within 5 minutes.
Pros: THE STAFF WAS AMAZING. THE ROOM WAS VERY NICE...LOCATION PERFECT...
Cons: DIDN'T HAVE ROBES IN ROOM
Pros: Near beach, friendly staff
Cons: Located next to loading dock at the local grocery store, the banging and crashing from trash pick up and delivery trucks starts at 5 AM!
Pros: The customer service was great, loved how it had a bunch of shops connected to it, made it very convenient and the room was beautiful. Most importantly the bed was clean and very soft!
Cons: The jacuzzi is very small can only fit two people at a time... But not a deal breaker at all.
Hotel Metropole is a great choice for a stay in Avalon. The spa tub makes for a relaxing end to the day, and free perks include continental breakfast daily and WiFi. Rooms offer balconies, flat-screen TVs, and premium bedding.
Take in the views from the rooftop terrace when you stay at The Avalon Hotel on Catalina Island. Free perks include WiFi and continental breakfast daily between 7:30 AM and 10 AM. Rooms feature bonuses like refrigerators and microwaves.
Pros: Ocean view, helpful staff, roof top deck, breakfast. Close to town and very nice decor, although room was small it was very comfortable.
Pros: The view was stunning, a lovely location, just like the rest of Avalon
Cons: There being only one innkeeper at a time caused for us to be confused when we tried to get our things out of bagcheck. Because the employee was out to lunch, we were waiting for a while. Otherwise,everything was fine!
Pros: Comp wine and cheese on terrace. Friendly staff provided beach bag and towels, luggage storage until the boat came.
Cons: Difficult climb up the hill with luggage. Should have hired a taxi. Room was small but comfy and well appointed.
Pros: Very nice & clean , newer features.
Cons: room & especially the bathroom were very small . No way an oversized person could take a shower.
Pros: Great, cozy hotel! Good customer service. Clean rooms. The rooms are very small but wasn't an issue.
Cons: Very small room
Pros: Quaint, fresh, close to all activities. Staff is top notch. Service is excellent.
Cons: No tub but adequate shower.
Pros: Friendly ownersWelcomed with open armsvery nice
Cons: I was sure I'd get a free spa, but I guess there was a mistake
Pros: nice room, bakery fresh breakfast items
Pros: the proprietor was great. Rooftop deck was stupendous. I'd stay again in a heartbeat.
Pros: The Location
Cons: The size of the room
Pros: It felt like a bed and breakfast but more private. I loved the view and the breakfast!! LOVE THE ROBES TOO!
Cons: I am picky about bedding. I always want the MOST lush and there bedding was lacking.
Pros: We loved the deck the view was wonderful and the seating was great! The staff was delightful and very helpful. They happened to have a room available when we got there so they let us go right in (this was wonderful)
Cons: We didn't like all the stairs ....no elevator :-( After the hike up the hill with luggage...whew we were exhausted!!! LOL
Sleek. Modern. Cool. Welcome to a new era in Catalina Island hospitality. Inspired by the sea, Aurora immerses you in relaxation, inviting you to discover the magic of sensuous waves and the comfort of modern style. Your Catalina hotel will be the cornerstone of your Catalina Island vacation. Avalon's newest inn combines Catalina bed and breakfast hospitality with a metropolitan boutique hotel ambiance. Step away from ordinary Catalina Island lodging and into the ultra-modern environs of Aurora.
Enjoy your visit to Avalon with a stay at Seaport Village Inn Avalon. Free perks include breakfast and WiFi. Conveniences like kitchens are in all rooms, along with balconies or patios and flat-screen TVs.
Pros: Every staff person that we interacted with from check-in to check-out went above and beyond to help us and to make our stay so enjoyable.
Pros: Close to beach
Cons: Old, rundown, noisy, expensive
Pros: The charm.
Cons: There was no indication about not having any Elevators when we made our reservation. Also the botel's Electrical System needs to be updated. In their defense we are told that the Hotel will be closing for a major renovation in a few months.
Pros: Proximity to all is perfect! All I need is a bed and bath with a tv, I got it! Best deal in town!
Pros: I liked the decor
Cons: No elevator
Pros: My first time to the island the hotel staff made my stay very enjoyable and relaxing
Pros: The staff was super friendly and the rooms were clean. I liked that we were right in the middle of where the action is, so it was quite convenient.
Cons: No elevator, and no place to hang anything up to dry. Tiny sink in the bathroom and no place to set down your cosmetic bag. Since this is a beach place, it would be nice to have an area to hang swimsuits, towels, etc.
Pros: Close to the main road and attractions
Cons: Staff was not as pleasant as I would have expected. Was told would get a txt when room was ready before 3pm and when checked back saw a txt was written at the top of the reservation and when stated that I never recieved a txt was just told well your room was ready. Asked for a cot for a grown adult to be added to the room and was given a baby crib. The man at the front desk was the only helpful person that day to fix the problem. The room was run down and had many pieces missing from the walls and the screens outside the windows were falling off the outlets were extremely limited and in very odd locations. The bathroom floor was slanted and many stains on the mattress. The complimentary breakfast was extremely limited and the women helping us was rude. Did not feel that this hotel was worth the price and would not plan on staying here again or recommending others stay.
Pros: Clean, nice staff, near the water and a great value!
Cons: No elevator.
Pros: I really liked how it was right in front of the water. It was in a good location where everything was walking distance: food, arcade, cart rentals, bike rentals, kayaking, and more. The hotel also provided complimentary breakfast and allowed us to leave our baggage in the lobby before we could check in or after we've already checked out. The staff was really great as well.
Pros: Location, price, and service.
Cons: Small bathroom but it was adequate.
Pros: The location is right in the heart of Avalon, and you don't have to haul your stuff up a huge hill to get to. The staff is very nice and accommodating. We were easily able to store our belongings at the hotel, both before and after our check in while we were on the island. The room is simple, but we were only using it to sleep and shower. It was clean. Had Disney channel, which is an absolute plus when you travel with a toddler.
Cons: Only "issue", I'd say is, in the morning, we had our window open and the street below is quite loud with all the golf carts going by to the Von's grocery store. But close the window and problem solved.
Newly remodeled and more comfortable than ever, the Hotel Atwater is one of Avalon's largest and best located Catalina Island hotels. The historic Hotel Atwater was built in the 1920's and offers a wide variety of room types from Economy to Suites. This hotel fits any budget and is perfect for active couples, families, scuba divers and large groups. All rooms are on the second and third floor of the property and accessible by stairs only.
Cons: Showers were too small. Room service came late and only after we complained. Carpet felt dirty.
Pros: Good buy for the price, and comfy King!
Cons: Warning: Very thin walls.
Pros: Nice location
Pros: The staff is very nice. The room is cutesy 1930s.
Cons: Continental breakfast consists of donuts. The breakfast should include cereal, breads and fruits.
Situated by the ocean, Hotel Catalina is a great choice for a stay in Avalon. Guests indulge in spa services, then grab a bite to eat at the coffee shop/café. A spa tub and a terrace are other highlights at this Victorian hotel, and rooms offer DVD players and refrigerators.
Pros: It was close to the main street, but far enough to be very quiet. The staff was friendly and helpful. The room was recently remodeled and very attractive, with a great shower and comfy bed. We would definitely stay here again!
Cons: No coffee pot in the room and the breakfast wasn't available until 8:00am. We are early risers!
Take in the views from the rooftop terrace when you stay at Casa Mariquita Hotel. You can indulge in deep-tissue massages, body scrubs, or aromatherapy. Rooms at this Mediterranean hotel offer flat-screen TVs, refrigerators, and free WiFi.
“Quaint and charming overnight stay!”
Loved how quaint and cute the room was. Very cottagy and perfect for an overnight stay. Even though it was small, it had a microwave and fridge, and AC. And the showerhead was perfect! Didn't have to fiddle to get the right temperature or pressure. One of the best hotel showers I've used.
Cons: The wifi signal was VERY poor. If you are going to advertise free wifi, most potential customers assume that means high speed, functional wifi. This was neither.
Pros: Nothing. Room had bugs, spider poop all over the place. On top of that it was very dirty, dusty, and terribly uncomfortable.
Pros: It was centrally located to everything. Cozy & quaint. The staff was very friendly & helpfull. Thankful for the A/C!
Cons: The shower was a bit difficult to maneuver around in - tight quarters, but that was about it!
Situated near the beach, this hotel is steps from Three Palms Avalon Arcade and Catalina Island Museum. Catalina Island Chamber of Commerce and Visitors Bureau and Catalina Island Visitors Bureau are also within 5 minutes.
Cons: Motel 6 level. Don't expect much from anything
Pros: We were pleasantly surprised when we made same day reservations and got such a nice room for cheap on a weekend. We came in on a late ferry and got a call on the way in from Jack at the desk asking when we would be coming in so he could send a car to pick us up. Check in was easy and everyone on the staff was really nice. The best thing about the hotel was its location. Steps from the beach and everything else in Avalon.
Cons: The room was nice and clean, nothing fancy but it did feel like it was on a slant. It was no big deal but kind of quirky. We would stay here again for sure.
Pros: Great, super helpful staff, flexible and personal service. Location perfect. Breakfast in morning a very nice treat.
Located in the heart of Avalon, this golf hotel is steps from Catalina Island Chamber of Commerce and Visitors Bureau, Three Palms Avalon Arcade, and Catalina Island Visitors Bureau. Avalon Pier and Catalina Island Museum are also within 5 minutes.
Pros: Very comfortable stay. Great bed. Full kitchen. Staff was very helpful. Quiet, we didn't hear any other guests. The room was Clean. All in all a great hotel. Free ride from boat by cab.
Cons: Shower only, no tub. It's a bit of a hike up the hill from town, but you get used to it.
Situated in Avalon, this hotel is within a 5-minute walk of Catalina Island Museum and Three Palms Avalon Arcade. Catalina Island Chamber of Commerce and Visitors Bureau and Avalon Pier are also within 10 minutes.
Pros: We like the amenities in the resort and location !!
Pros: The area above town is very quiet, though the rooms themselves are poorly insulated.
Cons: There was no coffee shop, no bar, no restaurant. Every meal or drink required either a walk into town or waiting for a shuttle which runs on an unpredictable schedule.
Rooms are poorly insulated: we could hear our neighbors shower, walk, talk, snore.
Complimentary tea selection is limited - to black cafeinated tea only.
Pros: The overall vibe and design of the room. Definitely has air conditioning.
Cons: The room wasn't initially stocked with toilet paper but when I realized this at 3:00 am there was someone readily available at the concierge desk who ran to the stock room and provided some.
Pros: Clean modern rooms, nice appearance. Friendly staff, shuttle drivers. Restaurant was good! Pool was nice!
Cons: First night was great! 2nd night there was a party going on in next room. People coming and going till early morning. Quite a hike uphill if you don't take the shuttle.
Cons: This resort is poorly managed. They tried to charge us $3471 for a massage in the spa. Our credit card company flagged it as fraud and called us immediately. This alone took hours to sort out and ruined a whole morning. We got our bill at check out and there were still all kinds of charges on it that weren't ours. It took three rounds for them to get it right. Like I said very poorly managed.
We had to call three times to get a shuttle from the Ferry to find out the women answering the phone never bothered to let the driver know we were waiting.
We were woken every morning by construction noise at 6:30. One morning there were two workers having a very loud conversation right at our door. I had to ask them to keep it down. They were changing a light bulb. 6:30 on vacation.
This resort has no food service. I'm not kidding. There is NO food available except dinner a few nights a week and the restaurant isn't even managed by the resort. Seriously, you can not get breakfast at this "resort". For breakfast you must walk 1/2 a mile to town. No lunch, no poolside snacks or drinks. You can buy a yogurt, spotty bananas and potato chips in the lobby.
Our room had a Keurig Coffee Maker but no coffee. You have to go to the lobby and buy the cups for $2 each.
My wife and I enjoyed Catalina Island very much. We met so many very nice people and had great service everywhere EXCEPT at Catalina Canyon Resort and Spa.
My suggestion is to avoid this place entirely.
Pros: We visited during off season so we were unaware that the hotel wouldn't be open during our entire stay and room service wouldn't be an option for breakfast. The shuttle drivers were very friendly but we did a lot of waiting because only one shuttle was running and in one case, after waiting 20 minutes we were told the driver was on lunch break and there was no substitute driver during that time. Not the drivers fault. That was a mint schedule planning issue. The website pics were great but our stay was during the prep for summer season. Things needed cleaning, painting and repair. In the week before arriving, i emailed and voicemailed the spa in an attempt to schedule 3 massages and facials. I received a return phone call on our departure date just as we were returning to Long Beach. We ended up having our spa day at an off-site location. Overall, I rate the resort a 3 out if 5 stars. I attribute the mishaps to being there in off season and not having adequate staffing.
Cons: Not having quicker transportation to downtown and unable to use onsite spa facilities - that was the main reason that the site was selected, was for the spa treatment. That was a real "miss". There was only one staff member that did not seem as eager to please and it ws likely a communication gap. She seemed passive-aggressive in two different occasions. Once when we found, after waiting in the sun for 20 minutes, the driver was on lunch. I was asking if they had somebody else to drive during his break (we had an appt and had allowed 30 minutes to get from hotel to downtown) and architecture defensive and said it was the law that he take a lunch break - which had nothing to do with the conversation. She offered to call a cab, at our expense. And suggested we share it with another couple who was trying to make it to their zip line appointment. The second time was after the city had cut water off to the hotel and one of my party was in the shower sussed up. She thanked me for letting them know because the city hadn't notified of the outage but followed with a sideline remark that we should be glad it wasn't an earthquake. Again, that's the only two times that I felt uncomfortable and wished I was someplace else. Oh... we never could get the free Wi-Fi to work either.
Pros: Loved the room and the gardens. Good hike to get to the hotel. If bad back or knees, will have to use the shuttle.
Cons: No clear schedule for the shuttle but they were very responsive to the calls. The luggage room was unsupervised....
Pros: • clean bathrooms
• decent staff
Cons: • hot tub was broken whole visit (access to the hot tub was the main reason we picked this hotel)
• hotel grounds were rundown, mostly dirt patches where plants might have been, dried up fountains and ponds
• breakfast at hotel restaurant poor quality and very expensive
• no WiFi connection whole visit (staff explained "sometimes it works, sometimes is doesn't)
Cons: Upon arrival at 10am off the ferry, the concierge dismissively informed us that we couldn't check into the hotel until 4pm. When I asked if there was any chance of getting into our room sooner so that we could change and get settled, he looked annoyed, rolled his eyes, and told us that check-in was not until 4pm and that, if we were lucky, he would call us when our room was ready. I asked when he thought that might happen, and he scowled at me and just repeated what he had already said at twice the volume, then turned back to his computer. We left our bags in an unlocked storage closet, as instructed. Then we asked when the next shuttle into town would be, and the concierge told us that he didn't know. When we asked if he could call the shuttle driver he didn't even look up from his computer, he just said "The Shuttle runs every 30 minutes at random times." which I'm not even sure makes sense.
The next day, we asked if we could have a late checkout since checkout was 11am and our ferry didn't leave until 5pm. There was a new lady at the front desk who told us no, because she had already given away all the early checkouts and the housekeeping staff needed every available minute to clean the rooms because they were booked solid. We hurried to get out by 11am after breakfast. When we passed a cleaning lady on the way out, I told her we had rushed to get out and she said "Oh there's no rush, I won't get to your room until 1pm anyway".
We get into the shuttle that "randomly" shows up every 30 minutes and ask if he can take us to Descanso Beach but he tells us no, he is only permitted to take us to the town center, which is still a 1 mile walk to anything else.
This is the first hotel review I've ever written. I don't write reviews because I'm really not that hard to please. If the sheets are clean and the staff is friendly, I've got no complaints. But everyone we encountered at this hotel was either flat out rude or just didn't seem to care at all.
Don't stay here.
Pros: The rooms were newly designed and very beautiful. The shuttle service into town says it runs every 30-60 minutes, but it is typically a very short wait. The drivers were wonderful, and to have a free service to transport us to and from town made this hotel worth the money.
Cons: The front desk staff always seemed too preoccupied. At check in, the lady tried to throw a $250 deposit for our 4 night stay... I booked almost 6 months ahead for our Honeymoon and nothing about the reservation we made in March said anything about a deposit. We talked her down to a $50 deposit but it just seemed silly to try and ask for that much to begin with. Wifi is not that strong.
Pros: AC Worked.
Cons: Sheets - yellow and brown stains on white sheets upon check in.
Left a day early and forfeited our pre-paid money.
Towels - so worn you could almost see through.
Staff at check, not a charmer. No help. They don't care.
Cons: Advertise Wifi but it was pretty bad reception. Other than that it was ok.
Welcome to the Holiday Inn Resort - Avalon- Catalina Island We are located 23 miles off the Los Angeles Coast line accessible by ferry or helicopter only. The Holiday Inn Resort - Avalon- Catalina Island is located in the hills of Avalon and is a great destination for your family gathering romantic getaways and business retreats. Our peaceful resort features spacious rooms equipped with a full compliment of lavish amenities. It also boasts a range of premium services and conveniences designed to ensure maximum comfort and convenience for the length of any stay. The Seaport Bistro with award winning Chef Gregory Wenger offers a variety of flavorful dishes from Mediterranean Spain Italy Morocco and Greece. You will have a variety of many cultural foods to choose from. We invite you to join us at The Spa at Catalina to renew the feeling of satisfaction in life’s simple pleasures and experience complete rejuvenation of your mind body and spirit. Choose from a wide variety of Spa Packages to meet your needs.
Pros: Able to store luggage before and after we checked out. Less than 5 minute walk to town. 10 minute walk to ferry. Basic room good deal. Staff very nice and helpful -thank you!
Pros: The location was great! It was right in the middle of everything. Easy to find. Was Clean and had a home-y vibe. The patio on the roof is a great place to get a view of the whole island and for pictures too!
Cons: The windows didn't have curtains. Which is nice when it's during the day, but when the sun is hitting your face @ 5 a.m, not so much. Also, the room didn't have a heater which was inconvenient since the night got pretty chilly and also there were no warm blankets available in the room, Just the Bed sheets. Little Dissapointing.
Pros: I like the hotel itself and the location, as well as the staff.
Cons: Fridge would be great!
Pros: The private patio was beautiful and it has an amazing room. It was also very nice that we could store our luggage there when we arrived early and the staff was very helpful.
Pros: Hotel property is pretty and convenient
Cons: Room was very dingy with paint coming off the walls, curtains with holes and poorly decorated.
Pros: Our room was on the 5th floor. The room was clean and the balcony had an ok view of the ocean and the street below while standing sideways. The balcony was small but large enough to allow us to stand while our scuba gear dried out on the plastic chairs.
The hotel is in a good location and it is very easy to walk around the area. We live in Northern California and the diving is ok in Catalina. We probably won't make another trip to Catalina, but if we do, we might consider staying here again since the rates were comparable to other hotels in the area.
Cons: The hotel is old and although the room was clean, it was incredibly dated and much smaller than the photos on the website made it appear. The room is a good value midweek but very overpriced on the weekend; however, the whole island is extremely overpriced, so exorbitant weekend rates are to be expected.
Pros: It's unique ambience takes you back in time! The private deck was the best place to relax... The staff went above and beyond to make our 10th anniversary special...Kenny, Vicki, Miguel and Mark thank you for everything! !
Pros: Very clean and good location at a good price
Catalina Islands premiere smoke free oceanview hotel. Centrally located within one block of the beach restaurants and shops in the center of Avalon. The Hotel offers some rooms with balconies ocean views and canyon views. The Hotel has six stories with all rooms accessible by elevator. 7 day cancellation policy. 25.00 USD cancellation fee. Full stay deposit is charged to credit card at time of booking. No Pets. Free wireless in Lobby.
Pros: We love the location, helpfulness and friendlies of the staff, and the quaintness of the place.
Cons: We found a stain on the comforter and dust bunnies around the bed. It wasn't a big deal to us but that's why I can only give 4 stars for cleanliness.
Situated in Avalon, this hotel is within a 5-minute walk of Catalina Island Chamber of Commerce and Visitors Bureau, Three Palms Avalon Arcade, and Catalina Island Visitors Bureau. Avalon Pier and Catalina Island Museum are also within 10 minutes.
Situated near the beach, this hotel is steps from Catalina Island Museum and Three Palms Avalon Arcade. Catalina Island Chamber of Commerce and Visitors Bureau and Catalina Island Visitors Bureau are also within 5 minutes.