Innside Frankfurt Eurotheum

Best Room

Pros: The room, view and location. Everything else did not live up to the rate.

Cons: Stayed from Friday to Sunday - There were no cleaning of the room, and the reception was not really helpfull when I pointed it out. I managed to get clean towels, but only by request. There were no ...

Cons: I ordered a room service. From the menu it wrote that from 1830-2200, then i called at 1830. The first call they holed my call for about 3 mins, the second times i called one of the staff told me that...

Pros: Central location. Great view.

Cons: The staff kept hounding me for my "voucher." I explained that I booked through Kayak and there was no voucher. I showed them my receipt, emailed them the receipt twice and printed the receipt out and gave it to Laura on the second night of the stay. Then, when I check out, they ask me for the voucher again! I get back to the U.S. and get an email from them...wanting the voucher. I expect that they'll charge me twice for the room and I'll have to do a charge back through my credit card. The beds are not fit for human consumption. P.S. a "double" room does not mean two beds - it means that you get a room that does not have the toilet and shower completely open!? They charged us 40 euro/night for a roll-away.