Cons: Instead of the dollar amount of the order confirmation $258.93, Avis billed at 636 Euros, while in spite of the fact that I showed my insurance included it in the bill, added kaie something non-existent services. Very bad and dishonorable.
Sep 17 2016
Long wait time
Pros: Professional staff was helpful, car was clean and worked perfectly.
Cons: Took over an hour of waiting in line and then another half hour waiting off to the side before I could receive the vehicle.
You can rely on Enterprise when no one else can he
Pros: Very friendly service when I needed help. It seemed that representatives actually cared what I cannot say for any of the other service providers in Frankfurt, especially Buchbinder & Global Drive who have provided me with the worst service ever.
Jul 30 2016
Cons: Pickup process was extremely long. We were given the wrong vehicle 3 times. It was the worst experience on our first day in Germany. The price of renting was ridiculous. Never renting again.