The decor is the same as in 2013, not in good shape room, elevator, lobby, etc, breakfast was ok, mini bar temperature was terrible, drinks where not cold, lamp on side bed didn’t work, very dark room, bathroom was not clean
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Amenities at JW Marriott Hotel Frankfurt
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Reviews of JW Marriott Hotel Frankfurt
8.9
Very good
3535 verified ratings
Wonderful
2496
Very good
411
Good
278
Okay
117
Fair
101
Mediocre
54
Poor
78
Summary of reviews
Guests say
Guests consistently praise the hotel's central location, making it convenient for sightseeing and shopping. The service is frequently described as friendly, helpful, and attentive, with staff receiving special mention for their professionalism. Breakfast is often highlighted as delicious and varied, though a few guests noted crowding at peak times. Cleanliness and room comfort are also positively mentioned, contributing to an overall pleasant stay. Some guests did express dissatisfaction with amenities like the pool and parking, as well as occasional issues with technology and slow service, but these were less common than the positive feedback.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.9 out of 10
1270 reviews
9.3 out of 10
19 reviews
8 out of 10
1 review
8.8 out of 10
3 reviews
All reviews
Pros (+) Everything
Cons (-) Breakfast's price is a bit pricy
Pros (+) The hotel is extremely nice, definitely on par with places like the Ritz Carlton. The staff are very friendly and accommodating, and they do a special rooftop sunrise that was an unexpected addition.
Cons (-) The only thing that was a bit odd was that the restrooms have only large floating glass doors which don't fully close or lock in any way, so... Let's just say you hear absolutely everything from the toilet in the entire room.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a perfect breakfast with excellent service, according to many guest reviews.
Is the hotel's location convenient for exploring the city?
The location is fantastic, right next to the MyZeil Mall, making it easy to explore the nearby attractions and restaurants.
How are the beds at the hotel?
The beds are very comfortable, as highlighted by several guests in their reviews.
What are the hotel's unique amenities?
The hotel features an indoor pool, sauna, and a spa, providing guests with a relaxing and enjoyable stay.
Is the hotel staff friendly and helpful?
The staff is excellent, with many guests praising their friendliness and helpfulness during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it easy to access nearby attractions, shopping centers, and restaurants, providing convenience for guests.
Be Mindful of Room Amenities
Some guests noted that the rooms were well-equipped with modern amenities such as a flat-screen TV, iPod docking station, and comfortable bedding, enhancing the overall stay experience.
Consider Early Check-in
Guests appreciated the hotel's flexibility with early check-in, allowing them to settle in comfortably, especially after long flights.
Explore Nearby Dining Options
While the hotel offers an on-site restaurant and bar, guests also enjoyed the variety of dining options available in the surrounding area, providing a chance to experience local cuisine.
Check Gym and Spa Operating Hours
Some guests mentioned that the gym and spa had limited operating hours, so it's advisable to check the schedule in advance to plan accordingly.
Be Aware of Additional Charges
A few guests highlighted extra charges for services such as priority Wi-Fi and high breakfast costs, suggesting that guests should inquire about additional fees before utilizing certain amenities.
Take Note of Staff Friendliness
Many guests praised the friendly and helpful staff, particularly at the reception and concierge, for their exceptional service and assistance during their stay.
Consider Room Size and Layout
Some guests mentioned that the room layout and size were spacious and well-designed, while others noted the need for more space and better organization, so it's advisable to consider individual preferences when selecting a room.
Plan for Shuttle Service
If relying on the airport shuttle service, it's recommended to confirm its availability directly with the hotel to avoid any miscommunication or inconvenience.
Location
Thurn-Und-Taxis-Platz 2, 60313 Frankfurt am Main, Hesse
What's nearby
- Zeil158 yd
- Börse Frankfurt234 yd
- Hauptwache238 yd
- Frankfurt City Centre0.3 mi
- St Paul's Church0.3 mi
- Konstablerwache0.3 mi
- Römer0.3 mi
- Alte Oper0.4 mi
- European Central Bank0.5 mi
- Deutsche Bank0.5 mi
- Oper Frankfurt0.6 mi
- Jüdisches Museum Frankfurt0.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Hotel Frankfurt
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | May | $452 | $305 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 143% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
JW Marriott Hotel Frankfurt
Which month has the cheapest rates at JW Marriott Hotel Frankfurt?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at JW Marriott Hotel Frankfurt is March, with an average nightly rate of $287. The most expensive month is October at $404 per night.
What is the cheapest day to book JW Marriott Hotel Frankfurt?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book JW Marriott Hotel Frankfurt is Monday, with an average nightly rate of $278. The most expensive day is Tuesday at $636 per night.
How far in advance should you book JW Marriott Hotel Frankfurt?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at JW Marriott Hotel Frankfurt, book around 6 weeks in advance. This could save you approximately 34% compared to booking last minute.
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Closest
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See most recommended stays in Frankfurt am MainGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.3 mi | Frankfurt am Main | 7.5 mi |