The decor is the same as in 2013, not in good shape room, elevator, lobby, etc, breakfast was ok, mini bar temperature was terrible, drinks where not cold, lamp on side bed didn’t work, very dark room, bathroom was not clean
5 stars
JW Marriott Hotel Frankfurt
Thurn-Und-Taxis-Platz 2, 60313 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 297 2370Photos of JW Marriott Hotel Frankfurt
Overview
Jumeirah Frankfurt is situated amongst Frankfurt am Main's well-known attractions and landmarks, just a short stroll from Hauptwache Station. It showcases views of Taunus and is a brief walk from Frankfurt Stock Exchange and Zeil.
Guests of Jumeirah Frankfurt have access to an indoor pool and a sauna. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.
Rooms at the hotel are contemporary and provide a flat-screen TV, a CD player and an iPod docking station. All have slippers, a mini bar and a private bathroom with bathrobes.
Jumeirah Frankfurt's on-site restaurant, Max On One, is a popular spot to have a meal. In the evening, those staying at the property can enjoy a beverage in the bar. Guests can also try one of the many bars and restaurants in the surrounding area.
Local attractions near Jumeirah Frankfurt include European Central Bank and Deutsche Bank. Guests can also easily visit Romer and Hauptwache.
Amenities at JW Marriott Hotel Frankfurt
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- Designated smoking area
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- City view
- Storage available
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Sauna
- Pool with a view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Health and safety
- Safe
Fitness
- Fitness center
Reviews of JW Marriott Hotel Frankfurt
8.9
Very good
3119 verified ratings
Wonderful
2215
Very good
355
Good
259
Okay
104
Fair
84
Mediocre
47
Poor
55
Summary of reviews
Guests say
Overall, guests appreciated the perfect location of the hotel, which is ideal for shopping, dining, and business activities. Many mentioned the luxurious and comfortable rooms, highlighting personal attention to guests' needs. However, there were significant concerns about service, particularly regarding staff friendliness and cleanliness. Some guests also found room sizes to be smaller than expected and criticized the breakfast pricing and options.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
1099 reviews
9.4 out of 10
10 reviews
8 out of 10
1 review
9.3 out of 10
6 reviews
All reviews
Pros (+) Everything
Cons (-) Breakfast's price is a bit pricy
Pros (+) The hotel is extremely nice, definitely on par with places like the Ritz Carlton. The staff are very friendly and accommodating, and they do a special rooftop sunrise that was an unexpected addition.
Cons (-) The only thing that was a bit odd was that the restrooms have only large floating glass doors which don't fully close or lock in any way, so... Let's just say you hear absolutely everything from the toilet in the entire room.
Pros (+) I feel that i am in my country
Cons (-) It need to renew
Pros (+) Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
Pros (+) Rooms were very nice and luxurious.
Cons (-) Could of had more selection or bigger areas for eating and drinking on site.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a perfect breakfast with excellent service, according to many guest reviews.
Is the hotel's location convenient for exploring the city?
The location is fantastic, right next to the MyZeil Mall, making it easy to explore the nearby attractions and restaurants.
How are the beds at the hotel?
The beds are very comfortable, as highlighted by several guests in their reviews.
What are the hotel's unique amenities?
The hotel features an indoor pool, sauna, and a spa, providing guests with a relaxing and enjoyable stay.
Is the hotel staff friendly and helpful?
The staff is excellent, with many guests praising their friendliness and helpfulness during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it easy to access nearby attractions, shopping centers, and restaurants, providing convenience for guests.
Be Mindful of Room Amenities
Some guests noted that the rooms were well-equipped with modern amenities such as a flat-screen TV, iPod docking station, and comfortable bedding, enhancing the overall stay experience.
Consider Early Check-in
Guests appreciated the hotel's flexibility with early check-in, allowing them to settle in comfortably, especially after long flights.
Explore Nearby Dining Options
While the hotel offers an on-site restaurant and bar, guests also enjoyed the variety of dining options available in the surrounding area, providing a chance to experience local cuisine.
Check Gym and Spa Operating Hours
Some guests mentioned that the gym and spa had limited operating hours, so it's advisable to check the schedule in advance to plan accordingly.
Be Aware of Additional Charges
A few guests highlighted extra charges for services such as priority Wi-Fi and high breakfast costs, suggesting that guests should inquire about additional fees before utilizing certain amenities.
Take Note of Staff Friendliness
Many guests praised the friendly and helpful staff, particularly at the reception and concierge, for their exceptional service and assistance during their stay.
Consider Room Size and Layout
Some guests mentioned that the room layout and size were spacious and well-designed, while others noted the need for more space and better organization, so it's advisable to consider individual preferences when selecting a room.
Plan for Shuttle Service
If relying on the airport shuttle service, it's recommended to confirm its availability directly with the hotel to avoid any miscommunication or inconvenience.
Location
Thurn-Und-Taxis-Platz 2, 60313 Frankfurt am Main, Hesse
What's nearby
- Zeil158 yd
- Hauptwache238 yd
- Eschenheimer Turm258 yd
- St Paul's Church0.3 mi
- Museum für Moderne Kunst Frankfurt0.3 mi
- Konstablerwache0.3 mi
- Goethe Haus0.3 mi
- Römer0.3 mi
- Römerberg0.3 mi
- Alte Nikolaikirche0.3 mi
- Frankfurt Cathedral0.4 mi
- Alte Oper0.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Hotel Frankfurt
Low season | February |
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High season | October |
Average price (weeknight) | $310 |
Average price (weekend night) | $237 |
When to book a room at JW Marriott Hotel Frankfurt
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at JW Marriott Hotel Frankfurt
FAQs when booking at JW Marriott Hotel Frankfurt
Nearby hotels and places to stay
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See most recommended stays in Frankfurt am MainGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Frankfurt am Main |
Distance to airport | 7.5 mi |