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Quiet at night, staff very helpful and efficient - service in bar good Bathroom needs upgrading.
Pleasant view after a room change. Quiet room. reasonable facilities beds hard, safe at bottom of wardrobe, ok if you are very young. restaurant food not very good. service very average. location is not a very good area, didn't feel comfortable in the evenings to walk around.when we asked for extra pillows at first we were told there were none available. when I insisted they found some!!
Close proximity to city and tourist attractions. Reasonably priced continental breakfast; rooms well equipped.
location the breakfast (which cost extra) was very poor, a coffee and cake !
easy to find, convenient for overnight, friendly staff, clean, quiet, no smoking rooms. would be better to have some available.
Everybody was pleasant and very helpful. Nice city. There were roadworks being carried out at night nearby
Staff were friendly and helpful The bar closed in the evening to residents at 11 pm on a saturday night .
Pleasant surroundings and good location Occasional smell from the drainage system in bathroom in room
well signposted when trying to find. staff very helpful. breakfast now available and ver well priced- no
I liked the fact that there were extra pillows in the room. I always have to ask for them. I didn´t like the breakfast - those buffet heaters do not keep the food hot. The waitress was very helpful, but she only managed to produce marmalade on the 1st morning.
Centrally located, good restaurants close by, comfortable rooms and parking underneath the hotel The clock in the old buiolding next door, ringing every 15 minutes was a bit much
Th room was modern with a large balcony. It was very well situated for bars and restaurants. No free parking anywhere close by. Not the hotels fault I suppose
location, style, very comfortable bed. The excessive heating in the corridors was extreemly uncomfortable, even when just passing through. The Nhube didn't really work as a restaurant, atmosphere was cafe/bar yet with prices of a restaurant
Room stylish & roomy but also very comfortable bed. Great breakfast Not told on-line that we needed to book car pk. Arrived 10pm to find all spaces gone so had to drive round town to find one (not amusing with 2 small children in toe
location, after we had managed to find it restaurant, non-operational when we wanted evening meal
It was very pleasant and the staff were fantastic . I didn't like that you couldn't have wifi in your rooms and that we asked for a double room but we got twin beds.
location near the waterfront. breakfast.
Excellent hotel in an excellent position next to the harbour and very near to sites, shops and restaurants.
We liked the location, as it was right in the middle of all the sights we particularly wanted to visit, and very near the post and eating venues. Tea facilities in room, no ordinary tea available and no milk.
Location is in the center of old city. Very authentic hotel.
Room was modern, spacious, quiet and clean with good facilities making it a very pleasant stay. The two members of staff we spoke with on the desk were both able to speak some English. Lack of parking. The car park was full when we arrived and during our 4 night stay we generally returned to the hotel at 8.30-9pm during which time we had to drive around for a while to find a parking space which was usually a 5-10 minute walk away.
There was only one thing good about this hotel - location - it's 5 minutes walk to town centre. Additionally, the ladies at the spa reception were very helpful and friendly. Otehr than that, it was a disaster;( It was the worst hotel we stayed in during our trip around Spain. Our room was very dirty - and when we entered the room a huge cockroach- La cucaracha was on the floor. Some hairs were in the bathroom and a lot of them on the carpet which was totally dirty. The whole hotel needs a renovation and unfortunately doesn't deserve a rate of 4 stars.
The location was very good, close to main shopping street and marina
The hotel was very close to local amenities, such as the main shopping area and port.
We went for the Jazz festival and many of the performers were staying in the hotel. It was located very close to the theatre. Staff were very helpful and friendly and only spoke to us in English when our Spanish wasn´t sufficient Although Spanish residents, being English we like to have a tea/ coffee facilities in the room. Forgot the travel kettle and no room service. The final bill was incorrect as we had booked including breakfast but this was charged as an extra. However this was rectified at the hotel. The hotel parking is difficult
the price is not the same and breakfast is not included
Central location, close to all amenities.
The hotel was central to everything thast we needed and had its own parking which in a city is vital, I booked this hotel not only for position but for spa so was disappointed when for the duration of stay it was closed.
We liked the position--quite central to everything, also the fact that it had parking This hotel is dreary, old fashioned and cheerless---certainly not our idea of 4 star. The bathroom door catch was broken as was the hairdryer. It was difficult to open the door as a sofa was in the way.THE Man on reception was far from welcoming and clearly failed charm SCHOOL.Everything was dark-- low wattage bulbs and beige/brown decor. The furniture was a mixture of all sorts--mostly old and dark We were glad to leave.We stayed at the four star Melia hotel in Alicante the previous weekend and this did not come near to its standards in any way.
This is not near the sea but only 15 minutes walking from there. This hotel for me is not less than 2nd place. (1st is NH Cartagena) Not everybody in staff speaks english
Total relaxation with an amazing spa
Swimming pool was lovely and big. Plenty of space in the hotel versus number of rooms so don't feel crowded. Rooms were well decorated to a high standard. Concierge very attentive on arrival. Lovely terraces and viewing points around the hotel. Breakfast very good. Main restaurants closed on Sunday evening
The spa and the golf course.
The room was excellent. The majority of staff seemed inexperienced / unprofessional, with the exception of reception staff who were definitely a cut above the rest.
Was a very good hotel,service was great the location is the best on the area luxury all around, great experience thanks. only the internet conection but they tould me that the server was down, and no american tv channels but is only minimun other then that was very good..
Comfort of the rooms. Breakfast. Wifi is not free
There was no children! It was nice and quiet. we came for a break away from our own mini terrorists and that's exactly what we got. Luuurvely.
Had a weekend at the Mar Menor Hotel and have to say it was one of the best hotels I have ever stayed at. The food was Excellent, Service second to none and atmosphere just perfect. Would recommend this hotel to anyone.
A very comfortable room and excellent breakfast. Strange reception, rather dont sit down for the check in.
The big difference in a hotel is made by the staff....and this staff is wonderful !!! No other comments are needed......The room has everything you need, especially the best beds in the world. The music in the hallway is welcome and soothing. The breakfast and dinner in the restaurant are great. Everybody is making an effort to give you a good time and the marketing department is checking the service and your comments on that! What a wonderful experience....... It might be a bit out of the way, however, if you are looking for rest, the pool, the spa and golf, this is a great place to be. Also a very nice golf-bar: good atmosphere.
Extremely good location with more than adequete facilities. small beers are tiny beers!
An excellent hotel in a peaceful setting with fantastic views. Rooms very comfortable and spacious.
Friendly staff and original interior design together with excellent cuisine Would have liked to stay longer!
the hotel bar was quite nice The service was terrible and the staff were not very accomodating. Very bad customer service.
The location and the views from the room The food was not particularly good nor was the dining room service
The general appearance and ambience. Also the friendliness of all the staff. N/A
Exactly what we were looking for, reasonable, cost effective, suited us
Excellent and friendly staff, particularly so in the cafeteria. Good value for money. A short walk (10 min) to the town centre/beach area. Nothing of any consequence.
The room was of the highest quality and we enjoyed the location for a casual stroll to the town
Well located good rooms food in restaurant good
We were the only americans staying at the hotel and the customer service was outstanding even though we were struggling with the language barrier. food was great and rooms were beautiful.
Convenient to motorway and close to Cartegena. Very clean and comfortable rooms of a decent size. Plenty of Car parking on site. No, it was just what we wanted
staff very helpful to far from town, nothing to do no pool
Helpful staff, good service.
Well presented simple modern and very clean rooms
Clean room, nice bathroom, clean bed Breakfast with 50 peaple at once is not so good. Breakfst little choice Noisie room during the nice
Cleen, Moden. Internet access in room, Helpful staff Little information about hotel in room. No Water despensing machene.
Had lovely stay. Air conditioning was great as was the room. Staff friendly and efficient especially Jose ! Would recommend to friends and intend to stay again later in the year. No nothing
Not much The beds were on castors and rolled around just sitting on them. The chairs in the room were hard and uncomfortable. The cold meats served at breakfast were uncovered and left at room temperature. Ditto the breads - there were flies buzzing around The fruit available was left there all day (again uncovered) and we had to ask one of the girls to remove two bananas that had turned black No food was available after breakfast until 8pm, and we couldn't even get a drink. We had to buy a kettle and make our own!
The hotel is well equipped and located for the nearby shopping centre.
Parking supervisor did not speak one word of English.
good position in the city very central parking difficult apart from very expensive underground car park nearby
I would like to have had coffee making facilities in my room
We had dinner in the restuarant and the food was excellent and exceedingly good value, including a good selection of wines again at reasonable prices. The staff were friendly and efficient and despite being busy were attentive to all clients.
Very convenient location for city centre and historical centre; comfortable, spacious rooms with really nice bathrooms. -
Courtesy of all staff, reception and room cleaners. No bar open
the location. the welcome and informative assistance on our arrival at the hotel,the foyer made a quick and positive impression.
Location, calm, cleanliness and most important the confort
The location of the hotel was excelent for getting around the city we were told there were tea and coffee making facilties but on inspection there was no hot water to be found.
Perfect location, the downtown is easily accessible, but also the hotel itself from the highway, car can be easily parked in nearby streets, comfortable room, plentiful breakfast. Walls between rooms were rather thin, the TV set (small and obsolete) had a weak signal and ghost image, pale salad tomatoes were the only vegetable offered at the breakfast.
Good with our dog. Very good room service and restaurant. N/A
Very good value for money. The staff were excellent. No complaints at all
The hotel was comfortable and clean and the staff friendly and helpful. The hotel was situated in the middle of town with easy access to the port, shopping centre and plenty of bars and restaurants.
The hotel was very conveinient for the Port, just a stroll through the streets Unfortunately, the aircon would noy turn down from high to med to low ?
Friendly reception and housekeeping staff, close to sights & port. Very comfortable. Very clean. Large clean bathroom. Would like satellite tv to pick up English T.V. applicable to us. Free WiFi was great for the teenagers. Our family room rate was very affordable but I would not pay more for our family room at this hotel. Mini bar prices too pricey.
Central place, easy to catch all kind of transports Plastic undersheets in the beds was uncomfortable Creacy doors (some oil needed)
we were upgraded to the superior Alphonsus XIII crinkly plastic undersheet
Underground car parking, cafe bar downstairs, reasonable walking distance to the port of Cartagena. No tea/coffee making facilities in the room.
Quiet and within walking distance of the city' s amenities
Well located hotel - large clean room with very comfortable bed, excellent breakfast (one of the very few continental hotels that can give good coffee for breakfast!!). first class value for money. Free Wi-fi.
Comfortable, spacious, clean, good location
Beautiful, small family run hotel with lovely, large, unusual, well decorated rooms and bathrooms. A real hidden gem, will definately go back again. no, everything was perfect.
thoughtfull design catering for all nationalities. Good position Address sent was incomplete so difficult to find.Restaurant closed for refurb.
Comfortable, stylish,relaxed, friendly. Staff, particularly Emannuel, attentive and flexible to accommodate our every need.
very clean & comfortable small hotel with personal service breakfast prepared to order in cafe next to hotel
Excellent small hotel, all the staff are friendly and helpful. The rooms a big and have full facilties and even tea and coffee making facilities (very unusual in Spain) All in all we thoroughly enjoyed our stay and will return there again some time in the future.
Contemporary decor/boutique style. Complete absence of a pool in a high temperature environment is a negative. Roof solarium would benefit from being developed a place to go where you could sunbathe, get some shade and "cool down". Also a drinks service would be an big benefit.
Helpfulness of staff. Although it was the chefs day off and the restaurant was closed the staff went out of their way to provide us with a tasty supper. The hotel definitely needs to rethink the given directions. We did not find it at all easy to locate. The hotel is not situated as declared in Puerto de Mazarron (which sounds appealing). It is in truth in Bolnuevo. Had we known this it would have saved us three quarters of an hour of fruitless searching at the end of a tiring and lengthy days drive. Local signing was none existent and should be addressed immediately.
The hotel was very nice. New, boutique style, clean and comfortable. The only thing was the beds were a little hard and there was just one sheet on the bed. I was cold, but when i asked for a blanket, i got one immediately. The staff were very nice and you go next door to a really nice little cafe for breakfast - the breakfast is fantastic. you have a choice and its really pleasant. If i go back to this village (which is Bolnuevo - about 5min drive from mazzaron - we thought we were initially staying in mazzaron as that is what the site led us to believe, but it was fine as the little fishing village of Bolnuevo is really nice, has plenty of restaurants and is very short distance to Mazzaron. The food in teh hotel is also really good - a little bit more expensive (22-27 for 3/4 course meal per person) but is really tasty and worth it. there's also a great place on the beach for paella and lunch.
The staff, the food, the kitchenette/living room corner in the room, proximity to the sea, walking possibilities, nice balcony, breakfast, recommended restaurant (although closed unfortunately during our January stay). Not really but noise carries a lot in the building because of the shape of it
Clean modern facilities, friendly staff and excellent cuisine.
Very good service - much appreciated being given dinner with a smile and warm welcome by the waiter on arrival even though it was nearly midnight
Not a great deal, nothing near the hotel and no english channels on the satellite television! Location, location, location! Unless you have a vehicle this hotel is completely un-practical!
Friendly staff and a excellent restaurant
Interior design, space
Easy to locate but not very close to facilities for late supper etc if arriving late and restaurant is closed. N/A
Nothing!!!!!!!!!!!!! There was no restaurant cafeteria or bar open, no live entertainment we wouldnt have spent 1 night if our arrival was earlier. My husband is in a wheel chair it was unbelievable, no offer of assistance, we had to get a taxi into the centre to get something to eat and drink, there was no tea making facilities in the room and then the following morning we were charged full rate! On arrival the hotel appeared in darkness. The receptionist spoke no english or any other language other than spanish as far as we could ascertain. She had a wriiten message telling us we could only stay until Sunday 23rd rather than Monday 24th March as we had booked. This also informed that an email had been sent advising us of this fact we have yet to recieve the email. The time was around 10pm
very quiet,car parkinggood
Free parking, friendly personal? very close to supermarket Far from the centre and seaside
The hotel was ok - nothing really stood out though. The noise from the bar filtered up too easily into my room.
breakfast was poor.
they prepared a twin but i booked a double online.they said the website didn't tell 'em anything. however they changed the room after i asked for....
price ok service person really good a little bitte far´away find hair on the bed,,,,and tower do not change for my stay 3 day even it was dirty. no internet in the room and the lobby internet wlane connection was bad
Staff were very helpful. Very reasonable price for what was avaliable. I paid extra for a double room, non smoking and we ended up with a twin room, smoking. This also happened to another couple we spoke to and they didn't have any double rooms left. Restaurant was awful. Smoky and food was terrible. Didn't affect us though because we pushed the beds together, ate dinner out instead and had breakfast outside.
Close to the track. Free parking Neighborhood not very appealing, not many restaurants
Reception staff very friendy and helpful Car parking facilities
Ease of parking after testing at Cartegena race circuit
The Excellent sea views from the window and balcony. The balcony was safe for a young child. The cleanliness of the rooms and friendly efficient staff. The room furniture was dated and basic. However it was adequate for our needs. The family room was very near to reception and voices woke the baby up in the morning.
restaurant and staff very good room could have been bigger with tea making facility
Being near sea and promenade
Close to beach. We asked for a double room but were given a room with two single beds
Hotel Bahia was clean, easily accessable and the staff were excellent. I would definately recommend this hotel The only improvement would be to have fans/aircon in the lounge/bar area
All very quiet until local expat Lions invaded and spoilt the tranquility
great location, direct access to two lovely beaches. Plenty of space in the hotel and the surrounding area. Hotel very quiet. breakfast was dreadful. Why do hotels never learn?
It was old, but clean. The price was very good.
Excellent location, right on the beach. Immediate surrounding area somewhat run down. Adjacent building (previous shopping centre?) boarded up, vandalised amd covered in spray paint.i
We enjoyed our stay at Hotel Alboron very much indeed.The staff were very helpful & curtious. Drapes were hanging off the pole in places ,
stayed one night only
Good food in the restaurant. Staff helpful and competent. Adequate comfort. Excellent location for us. The lounge area on roof was not operating during our stay.
The staff were very friendly and helpful and the location was excellent right on the beach. The beach was very clean and quiet. nothing