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Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Cons: 2 hr delay

Pros: I wish I found somebody to take me around

Cons: No complains

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

Pros: Comfortable economy seats. Excellent experienced staff.

Cons: Food was so so. Entertainment system is old and a bit slow.

Pros: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.

Pros: Good service

Pros: i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded

Pros: Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief.

Cons: They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly.

Pros: The food was delicious, the staff was wonderful. Entertainment was awesome.

Cons: The leg room or seat closeness.

Pros: Legroom and recline of seats of the A350

Cons: Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge

Pros: Smooth quiet flight.

Cons: Mac and cheese isn’t what I was expecting for vegetarian.

Pros: On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!

Cons: Nothing!

Pros: Food was good. Attendants were helpful and courteous . Airline was on time.

Cons: boarding was pretty chaotic. Check in was difficult getting seat assignments. Could not do it on line.

Cons: Poor food quality, mechanical issues caused delays, gate change.

Pros: The food was OK.

Cons: I have been flying all over the world on many different airlines. This was my first international flight on United. The 777 we were on had NO inflight intertainment system! The HVAC system switched from to Hot to to Cold and was mostly Freezing. The reading light controls were cross wired from different seats and aimed all wrong. The Flight attendants were mostly old and grumpy.

Pros: First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Cons: Everything see above

Pros: Very enthusiastic friendly and responsive crew

Cons: Luggage zipper on a new suitcase was broken. No entertainment and food just ok

Pros: Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great.

Cons: The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue.

Cons: Customer Service was horrid except for last attendant. At one point one rep sent us running out of a secured area to retrieve our luggage and then go to British Airways for connection. We had 45 minutes in front of BA ticket rep to get us on BA182 and they took so long we missed the boarding due to reps slow processing to issue ticket. Then we were stuck outside of secured area.

Pros: Nothing

Cons: I missed my flight due to Tsa

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

Cons: The flight was late more then 2 hours. I missed connection flight!

Pros: The in flight attendants were very helpful and attentive. Boarding was quick and organized.

Cons: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Cons: When I purchased the ticket I was never told that there was no allowance for luggage. Usually, this flights give you @ least (1) piece of luggage for free. In this case they charged the first piece 50 dollars and the second one $200.00.- After I paid 1500 dollars for (1) plane ticket , it is unheard that there is not even one piece of luggage for free. When I booked the flight there was nothing on the site about this. This was my first and last time buying a tickets from you guys. The fact that the fare was 200 dollars cheaper than other sites, ended up costing, 300 more. Never again with you guys.

Cons: Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive.

Pros: The time arrived at the airport was great

Cons: Not enough leg room, had to wait too long for shuttle bus to the terminal.

Pros: The airport was air conditioned, I guess?

Cons: Awful service all around. Some type of notification about needing a passport that expires more than 6 months after your retrun date would be nice, either from the airline or from kayak, since you already send so many emails anyway. This would be super easy for you to do and save a lot of people a lot of hastle, since many do not know about this pretty counterintuitive restriction. Anyway, Iberia offered to rebook me the following day and put me on standby for the next flight to give me the morning to renew my passport. However when I came back to check in for the second flight, the original attendant had forgotten to actually add me to the standby list and in the meantime, my connecting flight had become overbooked. The check-in folks argued about whether I could be upgraded to fit onto this flight, but decided that since the original dely was my fault, the best they could offer was a flight at the same time the following day. I asked if I could rebook my return flight to push it back a day, and they told me that figure reservations could only be changed over the phone. I totally accept that monitoring the validity of my passport is my responsibility, but refusing to put in an ounce of effort to assist their customers with relatively unknown and counterintuitive restrictions, then not admitting to fault of your own or lifting a finger to make up for blatantly crappy service if it even slightly affects their bottom line is absurd. Do better, Iberia. Oh wait, you're an airline. I won't hold my breath.

Pros: Good service

Pros: Nothing

Cons: Bad and slow boarding, bad PA in Miami, terrible seats (broken handles), awful food - I mean really awful, the entertainment system did not work.

Cons: The flight was delayed by 4 hours because maintenance needed to change a tire on the airplane. The delay would have been acceptable if it wasn't for the excuses the airline offered. First, they said maintenance couldn't find a spare tire, and when they did rob a tire from another plane, they said the delay was due to FAA paperwork. These reasons, most likely true, suggest American Airlines (British Airways sub-contracted this flight to its partner, American Airlines) was not prepared to handle such an emergency.

Pros: Location of seats, direct flight, and on time

Cons: I had to sit is a "preferred" seat that had no reading light, no music, and no television, they all did not work. Try that for over 8 hours and see how you like it.

Pros: Smooth quiet flight.

Cons: Mac and cheese isn’t what I was expecting for vegetarian.

Cons: The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave.

Pros: On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!

Cons: Nothing!

Pros: The staff upon checking in were very polite and courteous.

Cons: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

Pros: Was on time! Not croweded!

Cons: My headphones didn’t work

Pros: it was on time

Cons: it would be nice to have free WiFi

Pros: Not much

Cons: Amazes me how the airlines can shrink legroom. I'm 6'5" & had an economy middle row middle seat. Needsless to say, I was stuck actually & figuratively since it was a full flight.

Pros: Great experience. Good service

Cons: We booked Lufthansa and paid more for our ticket to have this airline. We ended up on a united flight which we did not want. They have no TVs and tiny seats which is absolutely ridiculous considering it’s international travel. If we book one airline we expect to get the airline we paid for.

Pros: The in flight attendants were very helpful and attentive. Boarding was quick and organized.

Cons: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.

Cons: Terribly small seats

Pros: Everything

Cons: Nothing

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Cons: Pleasant overall experience

Pros: i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded

Pros: Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief.

Cons: Seats are too cramped for an international flight.