Der Heidehof

The hotel offers a large spa area with pools, a variety of saunas, steam rooms, and a Japanese garden. Guests have praised the excellent breakfast and the friendly staff.

The hotel is family-friendly, offering kids' meals and complimentary breakfast. However, some guests mentioned issues with the room temperature and the lack of facilities for disabled clients.

The hotel provides private parking with an EV charging station available. However, there is a new 5 euros per day parking fee, which some guests found unexpected.

Guests have mentioned that the beds were not as comfortable as expected, and some found used underwear in the closet, which was disturbing. However, the hotel is generally comfortable and clean, with a spacious room and good breakfast.

The hotel offers a restaurant, bar/lounge, and room service. Guests have praised the great breakfast, but some have mentioned issues with the restaurant and the food quality.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests praised the spa and pool areas, highlighting the variety of options available, including indoor and outdoor pools, saunas, and wellness treatments.

The hotel is conveniently located close to the city center, making it a great option for those interested in exploring the area's attractions and amenities.

Some guests mentioned that the furniture in the rooms appeared dated. It may be helpful to inquire about the condition of the room's furnishings before making a reservation.

A few guests noted that the spa area could get busy and noisy at times, which may affect the relaxation experience.

Some guests were disappointed to find that certain facilities, such as the outdoor pool, were not fully operational during their stay. It's advisable to check the availability of specific amenities, especially if they are a key factor in your booking decision.

Some guests were surprised to find that certain facilities and services, such as spa treatments and parking, incurred additional charges. It's recommended to clarify the inclusions and any extra costs before arrival.

Guests with mobility concerns highlighted the lack of facilities for disabled clients, including slippery spa floors and steps without grab rails. It's important to consider this aspect when making a reservation.

Several guests mentioned that the rooms tended to be warm, especially in the absence of air conditioning. It may be helpful to inquire about room temperature control options, particularly during warmer seasons.

While most guests found the hotel to be clean, a few mentioned specific instances of cleanliness issues, such as finding used underwear in the closet. It's advisable to ensure that the room meets cleanliness expectations upon arrival.