Pros: Professional Crew and Excellent Customer Service
Cons: One hour delay
Sep 22, 2016
Pros: My two flights , round trip Jakarta / Malang were perfect in every way. Service was impeccable and the planes were the cleanest I've ever flown. I thought it was sweet that kids received a small gift.
Cons: There was nothing I didn't like.
Sep 21, 2016
Excellent service onboard!
Pros: Professional and Excellent Customer Service
Sep 09, 2016
Real short flight
Pros: I was surprised to get a snack on a 30 minute flight ! Very good.
Crew and service was great !
Cons: The boarding process could be more organized - maybe starting with the back of the plane first.
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