Guest Reviews
Overall Rating
8.3
Excellent
Based on 525 reviews
Overall
8.4
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.8
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Garuda Indonesia traveller reviews
Recent Reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
people they allowed
late arrival
waiting room
seats actually
crew and service
flight rough
open the door
excellent customer
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7.0
Pros: Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Cons: Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
review from
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5.3
Pros: Although not asked, I was reseated to a front row seat, which has more space.
Cons: Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.
review from
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6.3
Pros: Boarding on time, efficient flight, handled well, on time at destination.
Cons: Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.
review from
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10.0
Short flight with prop
Pros: Service.
review from
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10.0
Leg room very good in economy, all else super
Pros: Just a very nice. flight. No worries.
review from
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7.0
Beautiful views, arrived early
Pros: We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early.
Cons: Small seats and minimal food and drink options but the flight was only 90 min so not important.
review from
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6.6
Cons: Delayed
review from
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7.0
The food makes thus
Pros: Probably the best food I’ve had on a business class flight.
Cons: Entertainment just OK. Garuda lounge in Bali dire
review from
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7.6
Efficient travel
Pros: Clean, proper plane.
Cons: Unhealthy food, full of sugars and fat.
review from
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7.3
Cons: Plane was delayed
review from
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8.0
Smooth flight to Bali
Pros: Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew.
Cons: Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!
review from
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7.6
Good airlines
Pros: Service on board was good, Entertainment and seat comfort too
Cons: Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor.
review from
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7.0
Pros: Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Cons: Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
review from
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7.0
Beautiful views, arrived early
Pros: We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early.
Cons: Small seats and minimal food and drink options but the flight was only 90 min so not important.
review from
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6.6
Cons: Delayed
review from
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7.0
The food makes thus
Pros: Probably the best food I’ve had on a business class flight.
Cons: Entertainment just OK. Garuda lounge in Bali dire
review from
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7.6
Efficient travel
Pros: Clean, proper plane.
Cons: Unhealthy food, full of sugars and fat.
review from
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7.3
Cons: Plane was delayed
review from
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8.0
Smooth flight to Bali
Pros: Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew.
Cons: Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!
review from
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7.6
Good airlines
Pros: Service on board was good, Entertainment and seat comfort too
Cons: Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor.
review from
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5.3
Pros: Although not asked, I was reseated to a front row seat, which has more space.
Cons: Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.
review from
-
6.3
Pros: Boarding on time, efficient flight, handled well, on time at destination.
Cons: Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.
review from
Flight Status
Garuda Indonesia Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
7033
Bima
BMU
Mataram
LOP
7048
Denpasar
DPS
Mataram
LOP
172
Jakarta
CGK
Pekanbaru
PKU
431
Mataram
LOP
Jakarta
CGK
175
Pekanbaru
PKU
Jakarta
CGK
7534
Pontianak
PNK
Sintang
SQG
7535
Sintang
SQG
Pontianak
PNK
7523
Palangkaraya
PKY
Balikpapan
BPN
7523
Pontianak
PNK
Palangkaraya
PKY
865
Bangkok
BKK
Jakarta
CGK
437
Mataram
LOP
Denpasar
DPS
7646
Ambon
AMQ
Langgur
LUV
7644
Ambon
AMQ
Saumlaki
SXK
537
Banjarmasin
BDJ
Jakarta
CGK
372
Bandung
BDO
Surabaya
SUB
7652
Biak
BIK
Nabire
NBX
299
Bengkulu City
BKS
Jakarta
CGK
7133
Bengkulu City
BKS
Palembang
PLM
561
Balikpapan
BPN
Jakarta
CGK
7522
Balikpapan
BPN
Palangkaraya
PKY
151
Batam
BTH
Jakarta
CGK
147
Banda Aceh
BTJ
Jakarta
CGK
7837
Baubau
BUW
Makassar
UPG
265
Banyuwangi
BWX
Jakarta
CGK
7303
Banyuwangi
BWX
Surabaya
SUB
646
Jakarta
CGK
Ambon
AMQ
866
Jakarta
CGK
Bangkok
BKK
296
Jakarta
CGK
Bengkulu City
BKS
572
Jakarta
CGK
Balikpapan
BPN
146
Jakarta
CGK
Banda Aceh
BTJ
264
Jakarta
CGK
Banyuwangi
BWX
130
Jakarta
CGK
Jambi
DJB
656
Jakarta
CGK
Jayapura
DJJ
438
Jakarta
CGK
Denpasar
DPS
268
Jakarta
CGK
Siborong-Borong
DTB
262
Jakarta
CGK
Sibolga
FLZ
210
Jakarta
CGK
Yogyakarta
JOG
182
Jakarta
CGK
Medan
KNO
456
Jakarta
CGK
Kupang
KOE
452
Jakarta
CGK
Labuan Bajo
LBJ
440
Jakarta
CGK
Mataram
LOP
602
Jakarta
CGK
Manado
MDC
292
Jakarta
CGK
Malang
MLG
162
Jakarta
CGK
Padang
PDG
138
Jakarta
CGK
Pangkalpinang
PGK
114
Jakarta
CGK
Palembang
PLM
622
Jakarta
CGK
Palu
PLW
220
Jakarta
CGK
Surakarta City
SOC
232
Jakarta
CGK
Semarang
SRG
322
Jakarta
CGK
Surabaya
SUB
282
Jakarta
CGK
Tanjung Pandan
TJQ
72
Jakarta
CGK
Bandar Lampung
TKG
286
Jakarta
CGK
Tanjung Pinang
TNJ
648
Jakarta
CGK
Ternate
TTE
654
Jakarta
CGK
Makassar
UPG
129
Jambi
DJB
Jakarta
CGK
7115
Jambi
DJB
Palembang
PLM
699
Jayapura
DJJ
Manokwari
MKW
7655
Jayapura
DJJ
Nabire
NBX
655
Jayapura
DJJ
Tembagapura
TIM
335
Denpasar
DPS
Bandung
BDO
255
Denpasar
DPS
Yogyakarta
JOG
438
Denpasar
DPS
Kupang
KOE
484
Denpasar
DPS
Labuan Bajo
LBJ
267
Denpasar
DPS
Palembang
PLM
349
Denpasar
DPS
Surabaya
SUB
460
Denpasar
DPS
Tambolaka
TMC
269
Siborong-Borong
DTB
Jakarta
CGK
7026
Ende
ENE
Kupang
KOE
7027
Ende
ENE
Labuan Bajo
LBJ
7117
Gunungsitoli
GNS
Medan
KNO
643
Gorontalo
GTO
Makassar
UPG
7307
Jember
JBB
Surabaya
SUB
211
Yogyakarta
JOG
Jakarta
CGK
252
Yogyakarta
JOG
Denpasar
DPS
7309
Yogyakarta
JOG
Surabaya
SUB
695
Yogyakarta
JOG
Makassar
UPG
7836
Kendari
KDI
Baubau
BUW
189
Medan
KNO
Jakarta
CGK
7116
Medan
KNO
Gunungsitoli
GNS
Top flight routes
Top Airports served by Garuda Indonesia
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Amsterdam Schiphol Airport (AMS)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Abu Dhabi Intl Airport (AUH)
- Makassar Sultan Hanuddin Airport (UPG)
- Surabaya Juanda Airport (SUB)
- Singapore Changi Airport (SIN)
- Ko Samui Airport (USM)
- Yogyakarta Adisutjipto Airport (JOG)
- Medan Kuala Namu Intl Airport (KNO)
- Balikpapan Sepinnggan Airport Airport (BPN)
- London Heathrow Airport (LHR)
- Palembang Mahmud Badaruddin Ii Airport (PLM)
- Semarang Achmad Yani Airport (SRG)
Garuda Indonesia contact information
- GA IATA Code
- +1 212 279 0756 Call
- garuda-indonesia.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
