Alean Family Resort & Spa Biarritz

Guests have praised the comfortable beds at the hotel, ensuring a good night's sleep during their stay.

The hotel offers parking facilities, providing convenience for guests who arrive by car.

Visitors have enjoyed the food quality at the hotel, with a variety of options available and delicious meals served.

Guests have appreciated the cleanliness of the hotel, ensuring a pleasant and hygienic environment throughout their stay.

The hotel is a great destination to visit during the summer, offering access to a private beach and enjoyable outdoor activities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the surrounding area comes highly recommended.

The hotel is conveniently located near several attractions, including Safari Park, Gelendzhik Local History Museum, Torikos Gelendzhik Municipal Drama Theater, and Aquapark Begemot. Consider planning a visit to these places during your stay.

Families with children appreciated the child pool and the various entertainment options available at the hotel, such as the game room and the water slide. These amenities can keep the little ones entertained throughout the stay.

Some guests reported issues during the check-in process, including misunderstandings about additional charges and interactions with staff. It may be helpful to clarify any extra fees and ensure clear communication with the reception staff.

Guests spoke positively about the spa, sauna, and steam room. Consider indulging in some relaxation time and unwinding at the hotel's wellness facilities during your stay.

While many guests praised the staff's positive attitude, there were reports of inconsistent service experiences. It may be beneficial to manage expectations regarding service quality and address any concerns promptly with the hotel management.

The hotel offers various recreational activities such as table tennis, tennis, and a gift shop. Guests enjoyed these options and found them to be enjoyable ways to spend their time at the hotel.

The hotel provides an airport shuttle service for a surcharge. If you require transportation to or from the airport, it's advisable to inquire about this service and its availability in advance.

It's important to familiarize yourself with the hotel's cancellation and prepayment policies, as they may vary based on the room type and booking provider. This can help avoid any unexpected issues related to reservation changes.

Guests appreciated the outdoor terrace/patio and beach towels provided by the hotel. Take advantage of these amenities to relax and enjoy the outdoor spaces during your stay.