Basics
Accessibility and suitability
Bathroom
General
Services and conveniences
Media and entertainment
Bedroom
Workspace
Dining
Health and safety
Family friendly
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is conveniently located close to the train station and within walking distance of the city center and main attractions, making it a perfect base for exploring Genoa.
How are the hotel's staff and customer service?
The staff are described as very friendly, professional, and helpful, providing guests with valuable information and assistance during their stay.
What are the hotel's dining options like?
The hotel offers a bar/lounge and a coffee shop, providing convenient options for guests to relax and enjoy refreshments during their stay.
What are the hotel's cleanliness standards?
The hotel is praised for its cleanliness, with guests highlighting the clean and modern rooms, as well as the daily housekeeping and enhanced cleaning measures.
How is the quality of the beds at the hotel?
While some guests mentioned an uncomfortable bed, others found the beds to be very comfortable, ensuring a good night's sleep for most visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Overlooking the Courtyard
Rooms facing the courtyard are quieter and provide a more peaceful stay, especially for light sleepers.
Consider Bringing Earplugs
Some guests mentioned that the street noise and thin walls could be disruptive, so packing earplugs might help ensure a good night's sleep.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, such as Palazzo Reale, Galata Museo del Mare, and the Aquarium of Genoa, making it easy to explore the area on foot.
Request a Room with Ample Sunlight
If natural light is important to you, consider requesting a room with better sunlight, as some guests noted that certain rooms lacked sufficient sunlight.
Take Advantage of the Concierge Service
The hotel offers a concierge service, which can be valuable for getting local recommendations and assistance with planning activities in Genoa.
Be Mindful of Valuables
While the majority of guests had positive experiences, a few mentioned issues with missing items. It's advisable to use the safety deposit box provided for storing valuable belongings.
Consider Room Size for Longer Stays
For longer stays, it may be worth considering the room size, as a few guests found the rooms to be rather small for extended periods.
Check for Room Amenities
Some guests noted that certain rooms lacked expected amenities, so it's advisable to confirm the availability of specific features, such as a bidet in the bathroom, if needed.
Plan for Dining Options
While the hotel has a coffee shop and bar/lounge, guests suggested exploring nearby dining options for a more varied breakfast experience.
Plan for Late Check-ins
If arriving late, it's recommended to inform the hotel in advance, as a few guests encountered challenges with late-night check-in arrangements.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | September |
Average price (weeknight) | $107 |
Average price (weekend night) | $188 |