Basics
Services and conveniences
General
Dining
Accessibility and suitability
Bathroom
Bedroom
Pool and spa
Media and entertainment
Parking and transportation
Laundry
Workspace
Family friendly
Health and safety
Outdoor
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities such as daily housekeeping, contactless check-in/check-out, air purifiers, and a spa and wellness center.
Is parking available at the hotel?
Yes, the hotel provides parking and private parking, as well as an EV charging station.
How is the food quality at the hotel?
Guests have praised the hotel for its excellent breakfast, good food spread, and the option for food to be delivered to guest accommodation.
What is the cleanliness like at the hotel?
Guests have appreciated the spotless and cozy rooms, as well as the hotel's daily housekeeping and professional cleaning companies.
What can guests expect from the staff and customer service?
The staff are described as very friendly, helpful, and polite, and the hotel offers a 24/24 service next door, with multilingual staff and a concierge service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel is conveniently located near several attractions such as Castello d'Albertis, Palazzo Reale, and the Aquarium of Genoa, making it a great base for exploring the city.
Consider Upgrades
Some guests were pleasantly surprised by complimentary upgrades to the adjacent 5-star Grand Hotel Savoia, which offers additional luxurious facilities and services.
Be Mindful of the Surroundings
While the hotel's proximity to the train station is convenient for travelers, some guests noted that the immediate area may not offer much in terms of attractions or dining options.
Check for Noise Levels
A few guests mentioned issues with noise, such as an odd odor in the room, a clunky elevator, and external air conditioning units causing disturbances. It may be beneficial to inquire about room locations to avoid potential noise issues.
Explore the Rooftop Terrace
Guests enjoyed the rooftop bar and breakfast buffet, as well as the great views from the terrace. It's recommended to take advantage of this unique feature during the stay.
Consider Alternative Dining Options
While the hotel offers dining facilities, some guests found the ground floor restaurant and breakfast options to be lacking. Exploring nearby cafes and restaurants could provide alternative dining experiences.
Be Open to Complimentary Upgrades
Some guests were pleasantly surprised by complimentary upgrades to the adjacent 5-star Grand Hotel Savoia, which offers additional luxurious facilities and services.
Take Note of Room Features
Guests appreciated the spacious rooms, comfortable beds, and unique vintage style of the hotel. It's worth considering these aspects when selecting a room.
Consider Accessibility
The hotel offers accessibility features such as an elevator and rooms with private entrances, making it suitable for guests with mobility needs.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | April |
Average price (weeknight) | $135 |
Average price (weekend night) | $151 |