Jen Penang Georgetown By Shangri-La

Jen Penang Georgetown By Shangri-La

Magazine Road, George Town 10300, Malaysia
+60 4262 2622

rate per night


based on 3,435 reviews

Jen Penang Georgetown By Shangri-La
Thu 11/25
Fri 11/26
ProviderNightly total$39$42

About Jen Penang Georgetown By Shangri-La

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.

Just a minute away from Komtar, this 4-star hotel has a swimming pool. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness center.

The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.

During their stay at JEN Penang Georgetown by Shangri-La, guests can enjoy a meal at Café Jen, which offers a menu including international and Asian specialties. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.

Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. Guests can also visit Khoo Kongsi and Arulmigu Sri Mahamariamman Temple.

Photos of Jen Penang Georgetown By Shangri-La

Property safety measures

Jen Penang Georgetown By Shangri-La has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Jen Penang Georgetown By Shangri-La

Thu 11/25
Fri 11/26
Show deals with
King Rooms($69 - $152)
King room
bed type unknown
bed type unknown


$69 totalExpedia
bed type unknown
bed type unknown


$77 totalREVATO
bed type unknown
bed type unknown


$95 totalKAYAK
Deluxe Rooms($39 - $105)
Deluxe room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


bed type unknown
bed type unknown


$48 totalFINDHOTEL

Amenities at Jen Penang Georgetown By Shangri-La

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe
  • Cleaning products

Services and conveniences

  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Smoking rooms available
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Bridal suite
  • Telephone
  • City view
  • VIP room facilities


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Internet (surcharge)
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Roll-in shower
  • Increased accessibility
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Pool and spa

  • Heated pool
  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Rooftop pool
  • Saltwater pool
  • Sauna


  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Dining table

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Pool cover
  • Playground
  • Swimming pool toys
  • Children's high chair


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine


  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Long-term parking (surcharge)
  • Shuttle service

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Shops (on site)
  • Beauty salon
  • Table tennis
  • Pool table


  • Garden
  • Beach towels


  • Fitness center

Reviews of Jen Penang Georgetown By Shangri-La

GreatBased on 3435 verified guest reviews

Pros +
Cons -

Time of Year:
Show reviews that mention
Sort by:
Newest first
3.1 Poor
Cons:The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.
10.0 Excellent
Pros:Executive suit, supportive staff, breakfast and the serving staff
Cons:Lifts - non operative and took long time.
1 out of 1


Magazine Road, George Town 10300

What's nearby

  • Khoo Kongsi Temple0.5 mi
  • Masjid Kapitan Keling0.5 mi
  • Sri Mariamman Temple0.6 mi
  • Cheong Fatt Tze Mansion0.7 mi
  • Little India0.7 mi
  • Kuan Ying Teng Temple0.7 mi
  • St. George's Church0.8 mi
  • Muzium Negeri Pulau Pinang0.8 mi
  • Pinang Peranakan Mansion0.8 mi
  • Penang City Hall1 mi
  • Fort Cornwallis1.1 mi
  • Dhammikarama Burmese Buddhist Temple1.7 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Jen Penang Georgetown By Shangri-La

  • Jen Penang Georgetown By Shangri-La is located at Magazine Road, 0.3 miles from the center of George Town. Khoo Kongsi Temple is the closest landmark to Jen Penang Georgetown By Shangri-La.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Jen Penang Georgetown By Shangri-La.

  • Yes, Jen Penang Georgetown By Shangri-La offers free Wi-Fi.

  • Yes, Jen Penang Georgetown By Shangri-La offers free parking.

  • No, Jen Penang Georgetown By Shangri-La does not offer free airport shuttle service.

  • Jen Penang Georgetown By Shangri-La is 8.8 miles from Penang Intl. Jen Penang Georgetown By Shangri-La is 53.9 miles from Alor Setar.

  • No, pets are not allowed at Jen Penang Georgetown By Shangri-La.

  • Yes, Jen Penang Georgetown By Shangri-La has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.3 mi

Location rating


Nearest Airport

Penang Intl

Distance to airport

8.8 mi