Résidence Le Herbau

The hotel offers beautiful views and is located near Jardin de Berchigranges and Lac de Gerardmer, providing a great opportunity for hiking, fishing, and other outdoor activities.

Some guests have mentioned that the beds are not big and the pillows are not very comfortable, which might be a consideration for those who prioritize bed comfort.

The hotel provides parking inside the territory and offers only one bag for rubbish, which guests will need to separate and dispose of in the rubbish point near the house when leaving.

Guests have highlighted the friendly owner and staff, but some have expressed concerns about the customer service, particularly related to issues with water, electricity, and flooding, as well as the lack of assistance and Wi-Fi in the rented units.

The hotel offers a restaurant, bar/lounge, snack bar, and packed lunches, as well as various activities during dinner time. Additionally, there are facilities for board games, puzzles, and evening entertainment.

Several guests mentioned the beautiful location and exceptional views. Choosing a room with a balcony or terrace facing the lake or garden is highly recommended for a memorable stay.

While the location is praised for its beauty, some guests noted that a car is necessary to reach restaurants and nearby attractions. Keep this in mind for convenient exploration of the area.

A few guests mentioned issues with broken windows, non-functional heaters, and the lack of Wi-Fi in some apartments. It's advisable to inquire about the condition of the room and its amenities before booking.

Some guests suggested that the apartments could benefit from basic kitchen supplies like salt, sugar, and spices. Consider bringing along these essentials for added convenience during your stay.

A few guests expressed dissatisfaction with the customer service, particularly citing unaddressed maintenance issues and a lack of assistance during inconvenient situations. It may be helpful to manage expectations regarding customer support.

Guests appreciated the various activities available on-site, such as the game room, playground, and evening entertainment. Take advantage of these amenities for a fun-filled experience without leaving the hotel.

The hotel is located close to attractions like Jardin de Berchigranges and Lac de Gerardmer. Plan a visit to these nearby spots to enhance your itinerary and explore the natural beauty of the area.

Some guests mentioned a Christmas party organized by the hotel. If visiting during the holiday season, inquire about any special events or activities to make the most of your stay.

The hotel offers increased accessibility, but it's advisable to confirm specific needs and arrangements if required. Contact the hotel in advance to ensure a comfortable and accommodating stay.

With activities like hiking, fishing, and canoeing available nearby, take the opportunity to immerse yourself in the natural beauty of the surroundings for a rejuvenating experience.