This hotel doesn’t recognize or understand Bonvoy Elite Status. Hotel restaurant was closed, but there is no sign indicating such. Further, none of the employees knew if/when the restaurant would be open.
3 stars
Courtyard by Marriott Memphis Germantown
Photos of Courtyard by Marriott Memphis Germantown
Overview
Courtyard Memphis Germantown is conveniently placed, offering travelers easy access to local destinations. Guests of our hotel will be 1 mile from The Shops of Saddle Creek, 1.5 miles from Methodist Hospital and Baptist Hospital and 1.5 miles from AgriCenter International. Take in the beauty of Tennessee by visiting nearby Shelby Farms Park. Our inviting, pet-friendly accommodations feature king, double queen and spacious suites with flat-panel TVs, work desks, mini-fridges and coffee/tea makers. Keep up with your workout routine by utilizing our 24-hour fitness center or indoor swimming pool. Conduct business from our functional public spaces offering free Wi-Fi, media pod booths, a business library, a 24-hour business center and more. If you're looking for more privacy, our on-site Boardroom is perfect for smaller business meetings. The Bistro offers delicious on-site dining options as well as specialty beverages from Starbucks. Eat, drink and connect during your next stay at Courtyard Memphis Germantown.
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Amenities at Courtyard by Marriott Memphis Germantown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
General
- Telephone
- Seating area
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bedroom
- Alarm clock
- Sofa bed
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Free parking
Workspace
- Desk
Things to do
- Board games/puzzles
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Courtyard by Marriott Memphis Germantown
7.5
Good
306 verified ratings
Wonderful
133
Very good
61
Good
29
Okay
18
Fair
16
Mediocre
16
Poor
33
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel, with many noting the cleanliness of the rooms and comfort of the beds. However, several guests expressed dissatisfaction with the amenities, such as the cold indoor pool, lack of breakfast, and issues with Wi-Fi and room cleaning.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
150 reviews
7 out of 10
99 reviews
10 out of 10
1 review
8 out of 10
3 reviews
All reviews
Pros (+) THE EVERYTHING
Cons (-) The bugs!
Cons (-) Signage says to use the thermostat on the wall, but it was malfunctioning. The maintenance man told me he would replace it, but in the mean time use the controls on the unit. The thermostat wasn’t replaced in the week I was there. I also had a clogged toilet so I called the front desk to be told the maintenance guy just left and she (the front desk attendant) didn’t know where a plunger was. I wou...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers lovely rooms, a clean environment, and a friendly staff, ensuring a comfortable and pleasant stay.
Is parking available at the hotel?
Yes, the hotel provides free parking, ensuring convenience for guests with vehicles.
How is the food quality at the hotel?
Guests have praised the restaurant and bar/lounge, highlighting the good quality of food and beverages available.
What can guests expect in terms of cleanliness?
The hotel maintains a clean and cozy environment, with a focus on cleanliness and safety protocols, as noted by satisfied guests.
When is the best time to visit the hotel?
The high season is in April, offering an ideal time to experience the hotel's amenities and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
October is considered the low season, which could mean fewer crowds and potentially better rates.
Nearby Attractions
Oaklawn Garden and Memphis Botanic Gardens are within a few miles of the hotel, offering a great opportunity for a leisurely stroll or a peaceful retreat.
Check Room Amenities
Some guests reported issues with the air conditioning, so it might be worth checking the functionality upon arrival to ensure a comfortable stay.
Pet-Friendly Accommodation
The hotel allows pets, but it's advisable to confirm the charges and any specific pet policies before booking.
Be Mindful of Seasonal Highs
April is considered the high season, so it's advisable to book in advance and expect potentially higher rates.
Consider Room Selection
Some guests mentioned that the rooms were clean and comfortable, while others reported maintenance issues. It might be beneficial to request a recently updated room.
Dining Options
While the hotel has a restaurant and bar, some guests found the menu items to be pricey. Exploring nearby dining options could provide more affordable choices.
Plan for Pool Access
If the indoor pool is a priority, it's advisable to confirm its availability before booking, as some guests reported closures and cleanliness issues.
Consider Transportation
The hotel offers free parking, which could be convenient for guests planning to explore the nearby attractions or venture into the city.
Location
7750 Wolf River Blvd, Germantown, TN 38138
What's nearby
- Oaklawn Garden2.3 mi
- Memphis Botanic Gardens6.4 mi
- Mike Rose Soccer Complex6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Memphis Germantown
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $171 |
Average price (weekend night) | $204 |
When to book a room at Courtyard by Marriott Memphis Germantown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Memphis Germantown
FAQs when booking at Courtyard by Marriott Memphis Germantown
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Closest
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See most recommended stays in GermantownGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Memphis |
Distance to airport | 11.1 mi |
Everything you need to know for your stay in Germantown
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