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Easy boarding since nobody was on the flight.

Surprise $65 carry on bag fee...not a checked bag fee...so they basically want you to travel and just use the clothes on your back. Highway robbery.

The website was confusing at check in and I thought I had to select a seat. I was charged for a seat twice due to a lay over. $70 for a seat that would go back slightly and had a decent amount of leg room. $35 to check a bag, carry on cost more. My inexpensive ticket turned out to cost me an extra $140 dollars

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

NOTHING

A cancelled flight and poor customer service.

The plane is pretty.

Everything costs something, whether it's a seat, carry-on, or food and drink, this airline knows how to charge you for it. I'm surprised they didn't charge me for the air I breathed during the flight. Consumer beware: everything is optional on the flight. Ugly form of capitalism used to exploit the consumer for profit. Awful, just awful.

Nothing except one stew. She was funny.

Add on costs. Just post what you want for the fly to begin with. Don't have times for games. Didn't use the rest room. Wonder how much that was? Probably read about the trip in my blog- gnatoutdoors.com

Did not like getting a flight for 67 dollars plus tax and having to pay 40 both ways for my carry on

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.