Hotel Helena
Overview
Latest deals for Hotel Helena
Amenities at Hotel Helena
- Adults only
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Roll-in shower
- Adults only
- Shower chair
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by stairs
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Garden view
- Hardwood or parquet floors
- Lake view
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Electric kettle
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Things to do
- Board games/puzzles
- Game room
- Pool table
Parking and transportation
- Free parking
- Private parking
Outdoor
- Balcony
- Garden
Spa
- Spa
- Sauna
Workspace
- Desk
Health and safety
- Safe
Reviews of Hotel Helena
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Hotel Helena?
Guests can expect a large breakfast buffet with a variety of options. The breakfast is considered good and provides value for money.
Are there any concerns about cleanliness at Hotel Helena?
Some guests have mentioned concerns about cleanliness, such as stains on the ceiling and broken tiles in the shower. Additionally, there were reports of spiders on the balcony and in the room.
What are the unique historical attractions near Hotel Helena?
Hotel Helena is located close to the 'Wolf's lair,' which is one of the major locations in the history of WW2. Guests are recommended to visit this historical site during their stay.
Is there any feedback about the hotel's customer service at Hotel Helena?
Guests have praised the staff for being friendly, helpful, and for speaking English very well. However, there were some concerns about the sound insulation and the ability to turn on the TV in the rooms.
What are the parking options available at Hotel Helena?
Hotel Helena offers free parking and private parking, making it convenient for guests who are traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Explore Nearby Attractions
The hotel is close to Lake Mamry, making it convenient for guests to enjoy water activities and scenic views.
Consider Room Selection Carefully
Some guests recommended choosing a room with a balcony facing the inner yard for a pleasant view.
Language Proficiency
Guests appreciated that the hotel administration speaks English very well, facilitating smooth communication for international visitors.
Historical Site Visit
The hotel's proximity to the "Wolf's Lair," a significant location in WW2 history, makes it an ideal base for exploring this historic site.
Addressing Room Cleanliness
Several guests mentioned encountering spiders in their rooms and on the balcony, indicating a need for improved pest control and cleanliness.
Room Maintenance
Feedback highlighted issues such as broken tiles in the shower, missing bed edge pieces, and poor sound insulation, suggesting a need for room maintenance and upgrades.
Breakfast Quality
While the breakfast buffet was praised for its size, some guests found the quality of coffee and food to be lacking in taste, indicating an opportunity for improvement.
Accessibility Consideration
The hotel offers increased accessibility with features like roll-in showers and lowered sinks, catering to guests with specific mobility needs.
Parking Convenience
Guests appreciated the well-arranged parking on-site, providing convenience for those traveling by car.
Staff Friendliness
Multiple reviews mentioned the friendly and helpful nature of the hotel staff, contributing positively to the overall guest experience.
Location
What's nearby
- Lake Mamry3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Helena
Low season | May |
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High season | June |
Average price (weeknight) | $60 |
When to book a room at Hotel Helena
KAYAK's top tips for your stay at Hotel Helena
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Value for money | 8.4 |
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Distance to city center | 0.9 mi |