Excellent value the money
The AC was very cold, especially nice when the outside temps are over 100 F. The room included a mini fridge and microwave. The location was great, as it was directly off the interstate. I couldn't even hear the highway, although we were facing it. The staff I saw were all very helpful and nice, and made my visit my start to finish great.
Bed wasn't very soft, the mini fridge had tendency to freeze anything in there, no matter how you adjusted it.
Place was over rated
It was close to shopping, restaurant and where we needed to be.
I booked a non smoking room. I checked in around 3:30 and was given a smoking room that was horrible. I requested a different room and was told the place was full. I believe they had other rooms but didn't want to give us a up grade. They did move us the next day.after speaking with housekeeping about changing out all of the bedding. The place was outdated and over priced. I wouldn't go back. I did find that most of the staff was helpful and friendly.
We will be back...
Love the fact that the hotel is centrally located with places to eat and shop...
Close proximity to the freeway
Something Else and Odd
It was a local and easy on the pocket. Staff was friendly and helpful as well.
Woke up with bite all over my arms and hip. Need to deep clean the beds or get a entire new setups.
Location was only plus, as it was near a few of our destinations.
Front desk gentleman helping us was fine. A more seasoned worker was very argumentative with him and the process in which he was helping us. We were to have 2 two queen bed rooms. Unfortunately, the room had 1 queen bed and sofa in the room and our keys didn't work for other room. We returned to front desk to see if we can switch rooms. Front desk personnel assured us it was a pull out couch, we had checked and it was not. So my 12 year old son stated it was not a pull out couch. She then started to argue with my son that it IS a pull out couch. Our room keys only worked for the one room so we asked if she could key them again. She states we weren't doing it right. I think if I can successfully get into one room with a key card, I'm pretty sure I can manage the intricacies of getting into another. As she is telling us how we weren't putting the key card in right, she realizes all 4 keys are coded for same room. She then states she will prove to us the couch is a pull out. She will walk us to the room and show us how to pull it out, (once again she tells us we weren't doing it right). She really should stop arguing at this point, but on the way to the room she complains of the other gentleman in the front office, stating how he's new and he argues too much. Umm, wasn't him arguing. Anyway, we get to the room and she marches over to the couch, flips up the cushion to show us how to pull out the bed, and she realizes it's not a pull out. We are reasonably intelligent people and if we say something isn't right, the front office personnel need not argue with this customer. I will never stay here again.
Get more for your money at the pet-friendly Quality Inn and Suites Goodyear - Phoenix West hotel hotel in Goodyear, AZ near the University of Phoenix Stadium. Other nearby sites and activities include the Gila River Arena, Wildlife World Zoo, Sky Harbor International Airport, Palo Verde Nuclear Generating Station, Peoria Sports Complex and the Westgate Entertainment District. Get more value with amenities like free breakfast, free WiFi, free coffee and guest laundry facilities. Guest rooms include a TV, refrigerator, microwave, coffee maker and safe. Upper-tier rooms have even more amenities, such as sofa sleepers. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 580 reviews
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