Not in downtown Kansas City, but close enough not to be a bother.
Booked a non-smoking king room for my wife, me, and our 4 week old newborn while moving cross country. When we arrived, we were given our room number, walked into the room and it REEKED like smoke! My wife was in tears for fear of our newborn's health as everything in the room reeked and smelled like smoke. When I went to the front desk to complain, they ASSURED me that the room was non-smoking and that they hadn't had any smoking rooms for the last 5 years. The room smelled like someone had been smoking in it 5 minutes ago! They then told me that I was just out of luck if I didn't want the room because they couldn't give me a different room. They then said that because I booked on Kayak, the room was non-refundable. The staff was super unhelpful until I went back into the room and grabbed a washcloth, dipped it in water, then wiped the walls which turned the rag a dark brown color. I then brought the rag back down to the front desk and showed them and then and only then did they offer me a new room. This hotel staff was not friendly super unhelpful, but hey at least they've got free hot breakfast. Save yourself a bad experience, move on to the next hotel.
Very convenient location. Clean, except for that odor. Pets are allowed so that may have been the issue from a previous guest. Free breakfast if typical fare but very good.
Room had a canine odor. One day I woke up to several gnats congregated in the bathroom sink. The place appeared very clean but the odors were off putting.
Revamped Hotel, Reasonable Price
The staff was friendly and accommodating. The location felt very safe and comfortable for a right-off-the-highway hotel. The included hot breakfast was convenient and surprisingly delicious. The rooms were quiet and the beds were comfortable. I would recommend this hotel again for a short stay in the area.
Although the hotel is now a 100% smoke-free establishment, our "smoke-free room" was not always a smoke-free room, and the smell was not subtle. Our luggage and clothes reeked of stale smoke from the residual stench from years of in-room smoking after only a 2-day stay. However, the hotel does have rooms available that have always been smoke-free: my suggestion would be to specify this preference if you have any sensitivity to cigarette smoke.
The room itself was great
Breakfast was not very good
The Comfort Inn Grain Valley - Kansas City hotel in Grain Valley, MO will get you rested and ready for business or leisure. Our pet-friendly, family hotel is near Kansas City, East Kansas City Airport, Arrowhead Stadium, Kauffman Stadium, Independence Events Center and Harry S. Truman Presidential Library and Museum. Enjoy amenities that include free hot breakfast, free WiFi, free weekday newspaper, free coffee, a fitness center, indoor heated pool, guest laundry facility and copy and fax services. Each comfortable guest room features a refrigerator, microwave, coffee maker, TV, hair dryer, iron and ironing board. Select rooms offer a a hot tub. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 482 reviews
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