Daily cleaning, installation of cabin HEPA filters on flights to Kansas City
American Airlines, United Airlines and Southwest have waived their change and cancellation fees on flights to Kansas City. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights to Kansas City.
The cheapest airline ticket to Kansas City from the United States in the last 72 hours was $34 one-way, and $102 round-trip on the route from Denver to Kansas City. The most popular route is from Los Angeles to Kansas City and the cheapest ticket found on this route in the last 72 hours was $105 round-trip.
In general from United States, Air France, Aeromexico and Delta fly the most to Kansas City.
Kansas City Airport is 17 miles from the center of Kansas City. View on Map.
Kansas City is served by Kansas City Airport, also commonly referred to as Kansas City, Kansas City Intl. The airport code is MCI.
If you’re hungry after your flight, grab a bite to eat at one of the many restaurants in Kansas City International Airport. Pork & Pickle serves a variety of appetizers and premium wines, while Fresh Attractions Deli offers to-go sandwiches. Great Steak & Potato Company is a popular choice among visitors because of their beloved cheesesteaks.
For those traveling with service animals or pets, it’s important to take note of the different pet relief areas in Kansas City International Airport. There are several zones located at the ends of Terminals B and C, each of them containing a small grassy area, waste disposal bags, and trash cans.
To travel from Kansas City International Airport to downtown Kansas City via public transportation, it is best to use the local bus. Metro Bus Route 129 has a stop just outside the airport’s Arrivals terminal, and it will take you to several locations near the city center such as the Boardwalk. Tickets are $1.50 each way and can be purchased from the bus driver.
Kansas City International Airport is currently smoke-free, meaning cigarettes and electronic smoking devices are prohibited inside all buildings and terminals. If you would like to smoke, look for a designated area outside of the Arrivals terminal. These zones are clearly marked with official airport signs and ashtrays.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kansas City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kansas City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kansas City with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kansas City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was great. Flights were on time. Got luggage quickly. USB and AC charger plug ins on the plane were great"
Cons: "Seats were not comfortable"
Pros: "Always a great airline and crew"
Cons: "Beverage service could be more frequent"
Pros: "Great flying experience. Friendly staff, nice plane, very clean, a great budget airliner!"
Cons: "I wasn’t exactly for sure on how to inflight WiFi worked."
Pros: "The upgrade to premium was kool and worth it, if the flight wasn't filled. I thought it was a filled flight so I bought the upgrade. Then after purchase found out it wasn't filled, but it was OK cause the perks were AMAZING!"
Cons: "It was a short flight so not much to say that needs to be better."
Pros: "Seat, interior setting, crew"
Cons: "Most of food options requires extra charge"
Pros: "The fruit and platter, instead of the meal offerings in first class.. Delicious. Warm nuts. delicious. Salted caramel brownie, not good at all. People in first class need to pre- order their meals on the Alaska app, so you will get what you want for your meal. Flight attendants were excellent. Knowledgeable. A medical emergency happened during the flight, the flight crew were very good at assessing the situation, and accessing help on board, as well as on the ground. We hit a lot of turbulent air the last portion of the flight, two aborted attempts at landing, and a long while of figure eights over the KC area to wait out the thunderstorms and wind, we arrived well over an hour late. The flight crew instilled calm, and made us feel safe."
Cons: "The food offerings in first class, not great. Cleanliness of the tray tables not good."
Pros: "The crew was nice! The entertainment was great!"
Cons: "The crew was nice! The entertainment was good. The flight was hot the whole trip. Unfortunately we had three row seats the person who sat by me took up thier seat and part of mine. So couldn’t sit properly in my on seat the whole flight. I felt sorry for the person. Being an ex football player I’m not a little guy. I felt that I should been moved or something."
Pros: "Extra leg room in economy."
Cons: "Only 3 bathrooms for the entire economy class. The cabin was freezing."
Pros: "I enjoyed the experience and friendly staff"
Pros: "They came and asked about a drink more than once. Someone noticed we needed deicing. I was able to watch a movie."
Cons: "I was nervous when the deicing liquid refroze on the wings. Mostly gone by take off. Did not see anyone recheck before we started backing out."
Pros: "LOVE the free movies and texting on board"
Pros: "Fast boarding, friendly service. No complaints"
Pros: "Everything about our round trip flight on Alaska Airlines was lovely,"
Cons: "We do however have a complaint. It was necessary for my husband to be seen by a physician in Washington who recommended he return home as soon as possible for evaluation. When we called Alaska Airline to ask about the possibility of doing so, we were told we could fly out the next day for an additional $1000.00+. This on tickets that cost us less than $600.00. We chose to keep our originally scheduled reservations."
Pros: "Opportunity to upgrade to First Class made the 4 hour flight so comfortable. Excellent attentive and friendly flight attendants ... warm cookies!!!"
Pros: "It was a pleasant enough flight. Planes are just very crowded and cramped these days, so not really Alaska's fault."
Pros: "helpful stall, took me to a side computer and printed my pass anyways , making the flight closing the door 5 min after i sat down. friendly staff and holpful."
Cons: "after checking in at home online ir so i thought. I was told that it was too late to get a boarding pass because my flight h changed departure time an hour before boarding also gates. so was 5 min late. they told me to head at my own risk but it was doable"
Pros: "The entire crew was just fantastic!! Very gracious and helpful. I will continue to recommend Alaska Airlines to all my friends. Thank You for the pleasant experience!!!"
Pros: "The flight crew was very good. Professional and friendly."
Cons: "The seats in the aeroplane where terribly uncomfortable with a lack of leg room. We are people not cattle I would gladly pay more for even a halfway decent seat with legroom"
Pros: "Free WiFi"
Cons: "Not having free meals. Just a tiny cookie."
Pros: "Crewmembers were so friendly, always smiling and made the flight as pleasurable as it could possibly be."
Cons: "The in-flight entertainment did not load on my phone."
Pros: "Friendly crew. On-time flight. Decent coffee. Safe arrival."
Pros: "This flight was great. Boarded on time landed early. Courteous crew and not overcrowded."
Pros: "Assigned seats."
Cons: "Prefer complimentary peanuts over crackers."
Pros: "The flight crew messed up, and didn't see that the people behind my row had a carseat that wasn't aloud to be in the exit row, so they asked my row to switch with them, we all said yes. In exchange for the inconvenience (especially because the seats we were moved to didn't recline) they hooked us up with a ton of free food, movies, and even beers! Everyone was so nice, and our plane had plenty of leg room. To be honest, Alaskan Airlines has become my new favorite Airline"
Pros: "We love Alaska airlines they are usually very easy to work with and provide direct flights to where we want to go to staff is friendly and courteous and they run on time the planes are comfortable and in good shape."
Cons: "They over booked our flight. This is never been a problem traveling with them before. I did not check in 24 hours ahead of time. But there's never been a need to. We actually got to the airport almost 3 hours ahead of time and I had a seat and my wife didn't. Rather than being able to get to the airport and relax we were left in a state of turmoil about whether or not we would get on the flight or not. I can't drive so we need to be on the flight together and we wanted to fly together"
Pros: "Love the new free texting offered by Alaska!"
Pros: "Flight attendants were helpful and cheerful. Seats are comfy, decent food options. Both flights arrived on time"
Pros: "I liked the flight staff very much"
Cons: "I didn't get to finish my movie.... but that was because it was a beautiful day and I kept taking pictures for my class out the window... :-}"
Pros: "Upgrading to the economy plus helped, but that cost me an extra $40. So on top of a plane ticket that was no where close on being on time going or coming back, there was a 25 dollar baggage handling each way, a $40 upgrade (So I can try an get some sleep as we were 2 hours behind coming home, I understand this was optional) and then 22.50 parking fee. So, a $350 dollar ticket turned into a $350+25+25+40+22 = $460 dollar plane ticket. Alaskan airline is not as good of deal as you might think."
Cons: "Alaskan airline can't be on time. they said that they have an 80% on time rating, but the first 2 flights I have ever taken with them (out and back) have both been late, and not just a few minutes. KC to SEA nearly 4 hours late, SEA to KC an hour and a half late. Cheaper, but less reliable. and on top of it all I had to pay 6 dollars for the movie. A movie that was skipping and jumping around"
Pros: "The crew and the convenience of schedules."
Pros: "Amazing service and attendants"
Cons: "NOISY, OBNOXIOUS OUT OF CONTROL CHILD IN BACK OF ME"
Pros: "Alaska Airlines is by far one of the friendliest airlines!"
Cons: "No closed captions --"
Cons: "I checked a bag and an small animal kennel that was empty. When I got to my destination, the kennel did not arrive. They could not locate it, but said they would have it delivered to my home the next day and they would give me some coupons. When it did not arrive the next day, I called and they said they could not find it. I explained that I had flown back to move the rest of my belongings and my cat and not having the kennel was now causing me to buy another. The agent said they would reimburse me for buying the new kennel, but I would have to call and get the number and submit the receipt. I understand they need proof, but I never received the coupons and don't feel I should have to jump through hoops due to their error. They should have reimbursed me for the $25 I paid to check the kennel and paid for a new one. Why would they think I would want coupons for an airline that could not keep track of one piece of luggage?"
Cons: "Only thing was we had to wait longer than 20 min for our luggage in mpls which was guarenteed. Will I get $25 gift card for future use. Will use AA again when I get the chance."
Pros: "Faster than was predicted"
Cons: "Pretty cramped economy"
Cons: "TSA was unprofessional, slow, and as usual pointless."
Pros: "Liked the opportunity to check in a day early and pick my own seat; also liked the option to pay a nominal fee $15 plus tax to board early."
Cons: "Can't think of anything."
Pros: "Efficient, funny flight attendants :)"
Cons: "I am staying in seattle for the night instead of my cousins house"
Pros: "Good flight crew"
Cons: "Having to pay for food. Airlines are just nickel and dimming passengers to death. On a 3-1/2 hour flight you can offer more than pretzels!"
Pros: "All parts of flight were on time."
Pros: "I liked the power outlet and free sodas"
Pros: "Went very well. Not stupid"
Pros: "Captain and attendants"
Pros: "Pleasant staff"
Cons: "Delayed departure due to mechanical problems."
Pros: "I had heard about limited food options during covid flights but everything was tasty and generous. I always appreciate it when my initial flight books my check-in to my final stop and gives me all my boarding passes at once and Delta did just that. They were also really good at communicating updates like changes to the gate."
Cons: "People should just be prepared to be asked more questions than usual. It can definitely make you feel nervous but just remember that the new covid restrictions are stressful for flight staff just as much as they are stressful for you. Be cooperative and honest and you shouldn't have any problems."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "The crew very professional. My flight was on time."
Pros: "Helpful and attentive crew"
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "Crew was friendly, seats really comfortable!"
Cons: "Headphones sold for $ 2. Headphones preferably free"
Pros: "Crew was attentive and accommodating."
Cons: "Gates switched 3 times and all bags had to be checked because of a small aging plane."
Pros: "Calm and safe, just like I like it."
Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."
Pros: "Quick and easy boarding and departing. Wonderful and friendly staff."
Cons: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."
Pros: "Great crew, prompt and courteous despite the short flight"
Cons: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."
Pros: "Amazing crew"
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Cons: "It was late"
Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Cons: "More print media to read on"
Pros: "The boarding was fast and very well handled."
Cons: "Never made it because of my originating flight"
Pros: "Overall good experience"
Cons: "Plane 1hr late taking off"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "Efficient and friendly"
Pros: "The movies kept my daughter busy."
Pros: "There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable ."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Pros: "It was a smooth boarding, flight and exit out of the plane."
Pros: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Cons: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Pros: "Snacks, cleanliness and crew"
Cons: "From the begging they changed the flights for something totally different. It was a 14 hour trip. Awful"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "It was a normal flight as well expected."
Pros: "Made the best of a overcrowded messy airport"
Pros: "I was with my friend"
Cons: "Delayed 12+ hours"
Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Pros: "Boarding was delayed, but flight crew & desk staff moved us quickly through & off we went. It was efficient & well managed."
Cons: "A bit cramped on board. Thinking of the discount carriers while smooshed in with my aisle mates."
Pros: "I was given a complimentary upgrade."
Cons: "Delays. Ways late."
Pros: "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "The service was amazing , the staff was honestly friendly and nice"
Pros: "Great service, nice agent friendly"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Pros: "The quick flight was nice, the flight attendants were super sweet and kind and were willing to give me extra snacks when I requested for them. No screens on this flight, but understandable since it was such a short flight :)"
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Cons: "No beverages available to even purchase ! Ridiculous!"
Pros: "Free novies"
Cons: "Food service and better social distancing"
Cons: "Everything was fine"
Cons: "Long delays"
Pros: "Great service"
Cons: "did not get my requested wheel chair service."
Pros: "Flight depart on time, with possible 5 minute delay. No problem at all."
Pros: "Almost empty in economy"
Cons: "I liked everything"
Pros: "Flight on time ."
Cons: "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."
Pros: "On time departures. Friendly crew."
Pros: "Much better than the trip to chicago"
Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."
Pros: "It took off on time and life was good."
Pros: "Great service!"
Pros: "The entertainment was amazing"
Cons: "We were delayed multiple times and landed extremely late"
Pros: "Very affordable! Traveling can be difficult, especially from Chicago O'hare - one of the busiest airports in the country - but everything was made easy for me and was a breeze!"
Cons: "No complaints here!"
Cons: "Requested for wheelchair assistance but none provided?!!"
Pros: "Almost always on time, captain keeps us updated, friendly airline staff"
Pros: "On time"
Pros: "Everyone was polite, helpful, and courteous."
Pros: "There were too many gate changes ."
Pros: "I like that they have complimentary snacks"
Cons: "Delay boarding and then dropped us off at a remote runway and had to wait 45 minutes for a bus to main terminal!"
Cons: "4 hora de retraso ni una cortesía empleados bien carnepuercos"
Pros: "Price space, time"
Cons: "Waiting.. but better to be early than late"
Pros: "Everything was pretty decent.. Best part was the price.. Boarding was good staff was good"
Cons: "Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though"
Pros: "Ease of travel"
Cons: "No dislikes"
Pros: "No complaints"
Cons: "The flights were delayed multiple times. No communication at your gates. Oh and I think my favorite was changing terminals and gates 5 TIMES within 1 hour at DFW! RIDICULOUS AND UNACCEPTABLE. NEVER AGAIN!"
Pros: "Everybody was nice my ride was comfortable and they treat me with respect"
Cons: "I like everything"
Pros: "On time."
Cons: "1 hour late. And when the pilot made announcements during the movie it would not pause. We missed parts of the movie. It was annoying."
Pros: "very good no problems.."
Cons: "all good thanks much"
Pros: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Cons: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Cons: "Constant delays and cancellenations"
Pros: "Smooth, simple and easy process. Over good experience."
Cons: "I got nothing here."
Cons: "Same as above but I missed a whole day with my relatives at the lake :("
Pros: "The movies"
Cons: "Everything else"
Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."
Pros: "Love bed it! Would recommend to family/friends"
Pros: "Smooth trip"
Cons: "Delay delay delay on the flights"
Pros: "I loved the entertainment options"
Cons: "I did not like"
Pros: "It was a good nice ride. The employee was nice."
Cons: "No AC or USB charging ports, no individual entertainment screens."
Cons: "Horrible delays and many gate changes"
Cons: "Delayed as well!!!"
Pros: "Very nice and showed concern for safety. That made me feel good."
Cons: "No in flight DirecTV"
Pros: "I missed my flight due to a delayed flight from denver to Washington. When I arrived I beg if there is a sooner flight to Geneva. They said no more. They book me another flight which has more connections. When I was waiting for my next flight there were actually more flight going and direct to Geneva before my flight. I even ask the gate personel if There is more seats avilable for one of those flight before my flight. They said yes but because I had a luggage it will take time to transfer my luggage and they will end up being delayed. United airlines is HORRIBLE!!! My flight were delayed and with that they should have more consideration for those costumers who were delayed. But instead of being kind and considerate. They had book me a later flight and the worse thing is the itenerary had more connections. Very Exhausting. The other costumer when we were in the line at the costumer service desk some people were given flight which are like 12 hrs away. How Horrible service. I WILL NOT FLY WITH UNITED AIRLINES AGAIN. Very POOR SERVICE."
Pros: "Read above"
Pros: "Going home"
Pros: "Smooth landing."
Cons: "I was very cold!"
Pros: "I paid extra for Economy Plus. That should be the standard seating."
Cons: "Any flight where passengers have no chance to eat should provide more than a cookie."
Cons: "Kansas City airport is in need of a complete remodel."
Pros: "The crew was again nice enough to find an empty seat next to mine."
Cons: "The layover was very short. Fortunately, the gates were very close together. However, since I didn't have time to get lunch in the terminal, I had a snack box for lunch, too. This was rather monotonous. There aren't enough chocolate choices on the snack menu. There were no limes for my beverage. There was no in-flight entertainment available. I had hoped to finish the movie I started on the first leg."
Pros: "Very good"
Pros: "Boarding and crew were good"
Cons: "No comfort at all. Plane was jam packed and I had no leg room, arm rests would not come up, no free wifi or free entertainment."
Pros: "1st class experience was great."
Cons: "Time between load and take off"
Pros: "Ok, since United now serves complimentary Illy coffee, it is much better!! Thank you for the great improvement. Sometimes it's the little things that make a big difference!"
Pros: "Employees need to understand that many people who don't fly often have an anxiety about the whole process. Being friendly and helpful goes a long way in making the experience less of a hassle. United seems to understand this and for the most part their employees were very friendly and helpful. I will choose united whenever possible."
Cons: "TSA employees need to lighten up. I think they can still do their job and be friendly at the same time. They all seem to hate their jobs"
Pros: "Everything was fine."
Pros: "She didn't smile Speak as we boarded Had attitude"
Pros: "Able to sleep the whole way"
Cons: "Nothing in particular"
Pros: "Being extremely punctual."
Pros: "It was on time"
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Pros: "Do delays everything when smoothly"
Cons: "Took a little long for baggage to be released"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Flight delayed for a short time, explanation given- satisfying. Delayed flight info sent via text very helpful. Flight attendants and staff, very attentive, courteous, professional and informational. Over all satisfied with United airlines, thank you for my sucressful trip to Kansas City to celebrate my grandfathers 90th birthday!"
Cons: "Waited at the kiosk at the gate desk, took about 20 minutes for an agent to appear and help with customer service."
Pros: "The simplicity of your website."
Cons: "The guy sitting next to me."
Pros: "The TV and very good selection of new movies"
Cons: "The snacks were too little!!"
Pros: "Same as above."
Cons: "STINGY DRINK SERVINGS TINY SNACK BAGS"
Cons: "Long waiting time to get luggafe"
Cons: "Hard landing, puking passenger that started at boarding til landing. Bags were smashed up, that's just the beginning."
Cons: "Long boarding and delayed flight, lots of walking"
Pros: "I like that they waited for me before they took off"
Pros: "Departed on time."
Cons: "Small plane...every seat taken and crowded."
Pros: "Great service"
Pros: "Everything was great"
Cons: "No complaints"
Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."
Pros: "Loved the amenities."
Pros: "Staff and Pilots did a great job. Wheelchair was much apprecciated!!! Everything was on time or ahead of it. Great landing!! Wish you didn't charge for baggage and would like better snacks--oh for the good old days!"
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Pros: "The landing was not good as we had turbulance. Other than that, everything was good."
Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."
Pros: "Not a lot"
Cons: "The fact that we had to get off due to too much fule,didn't make a lot of us comfortable..when it comes to flying,the whole team needs to be on the same page..makes flyers more comfortable..but things do happen.."
Cons: "Very crowded feeling and I don't have claustrophobia. My seat in the very back couldn't recline because it was jammed in with less legroom than others around me."
Cons: "We were delayed, no big deal. Then we got on the plane and set there on a hot plane for over 30 minutes waiting."
Pros: "Delayed in Denver"
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Cons: "I HAVENT EVEN GOTTEN THERE YET!"
Pros: "Window seat"
Cons: "Lower fares"
Pros: "Boarding and the crew were phenomenal. Smooth process to board both times."
Cons: "This is like Spirit, no complementary snacks, no entertainment, chairs don't even recline, the actual plane stinks... Again, you get what you pay for."
Cons: "Medical emergency once on board, delayed the departure from Denver. While no fault of the airlline, as a passenger onboard, waiting in the back of the plane. Some type f overhead announcement being made would have alleviated any undue conversations between passengers, wonderment of departure delay."
Cons: "The lines were so long just to check your baggage even though you were checked into your flight made me miss my flight I wasn’t alone there was several other passengers you miss your flight when we pulled up to the Denver airport we were amazed at the line that had formed inside and out it was unbelievable they didn’t have enough staff and I ended up missing my flight And it was a Saturday morning they offered to put me on a flight the next Tuesday what a joke"
Pros: "Had to de ice and still landed in time"
Cons: "On the return flight I had the wrong gate number on my ticket. Luckily I asked a the desk gate to find out. The lady was not very helpful . She was not very nice either it could seem to care less whether I got to the right gate or not. I thought I check the board at the airport. I did make a call to customer service and I did book another flight to California on a different airline for my next trip"
Pros: "The flight time I originally booked."
Cons: "That they changed our flight to the day before what I had chosen and the Kayak app didn't update so we arrived at the airport to find out our flight had left the day before."
Pros: "Not only was this airline prompt but early, both ways by nearly 30 minutes. I was very pleased with this."
Cons: "Didn't fly back with Frontier."
Pros: "Always on time, frontiers gates are always closest to terminal."
Cons: "Comfort of seats but for a short flight it's fine."
Cons: "We arrived at DIA 1.5 hrs early only to find frontier lines wrapped around the entire lobby and 100 deep on the curbside check in. We finally got to the baggage counter 4 minutes after the 45 min cutoff and were told that they could not put us on the plane. The cause? SIX check in attendances failed to show up to work in retaliation for Frontier's recent outsourcing of jobs and the fact that their "Discount Den" specials, which have flights out of Denver on Sundays as low as $3.50 were taxing the staff, so they essentially boycotted. All flights back to MCI out of ALL airlines were full so we and our small children had to rent an expensive suburban and drive all night to get to work on Monday after a 12 day vacation. Absolutely the WORST travel experience we have ever had."
Cons: "Delay delay delay!"
Cons: "Frontier staff late led to late departure by 1.5 hours"
Pros: "The hotel and meal vouchers"
Cons: "The stay over in Denver"
Pros: "Same as above"
Cons: "Same as above, but smoother landing"
Pros: "flight attendants attitude was great & front desk helped me find my gate since there was a change also great service"
Pros: "All OK."
Cons: "Could not recline my seat."
Cons: "I purchased the "perks" upgrade and then when I tried to put my jacket in the overhead storage the attendant told me I couldn't do that and that I had to hold it for the flight... never mind the overhead storage wasn't full. That's what an additional $58 gets you. Then the pilot didn't want to fly the plane because the soap dispenser wasn't functional in the forward lavatory. Seriously! We sat on the plane 35 minutes while he waited for an out of order decal for the lavatory door. Dumbest flight crew I ever encountered. I'm going back to United."
Pros: "On time"
Pros: "I booked this flight for my son who has never flown by himself. Although he is 18, he hasn't flown done the she of 13. I asked if I could have a gate pass, and they issued one for me. I really appreciated their help. I"
Pros: "Unchanged from previous flight"
Cons: "All good."
Pros: "Good leg room"
Cons: "Paying extra for a carry on and no free in flight drinks/snacks"
Pros: "There was nothing I cared for and they nickeled and dimed you on everything."
Cons: "The seats are crammed - with very little leg room. It costs 30.00 to transport your luggage one way and I will never fly Frontier again - not a pleasant experience."
Pros: "Kansas City airport is a unique airport. but overall it was very easy. Just need more seating once you get through security"
Pros: "The fact that I will not fly frontier again!"
Cons: "Paying for carry on No cutomary free beveages Customer service at the ticket counter wad extremely poor in Kansas city."
Pros: "Same as above"
Cons: "Same as above"
Cons: "The plane looked old (chipped paint, outdated upholstery). Seats did not recline. Had to pay for all baggage, carry-ons and drinks/food: this greatly increased the price of what we originally thought was a good deal on our flight."
Pros: "Crew was fine. Ground staff ok. Plane ok."
Cons: "I did not like that you had to pay $40 to carry on and place above a small piece of luggage. Then had to pay an additional amount to get a seat reservation. This is bait and switch in my view and I will not fly Frontier again."
Pros: "Everything was what I expected except the major delay."
Cons: "Major delays! Over 2 extra hours of trying to entertain a toddler in the airport (and after many other delays at other parts of the trip) was very frustrating."
Cons: "Paying for carry on- 12 hour delay- no straight answers -only flight to destination per day. Had to book nearby hotel then cancel when we found out it was going to depart (after waiting11 hours).does not work w/ other airlines"
Pros: "Wonderful trip experience. Will certainly fly Frontier again."
Pros: "New aircraft, comfortable seat (in the forward section at $20 extra)"
Cons: "Steward/Stewardess staff helpful but not super friendly."
Pros: "Crew and pilots were excellent - good communication to passengers."
Cons: "Having to pay extra for carry-on luggage. Having to pay extra for non-alcoholic beverages. Boarding at the gate completely stopped with zero explanation from the gate employees."
Pros: "The flight attendants were helpful, friendly and funny! It was easy boarding and exiting the plane -- and fast!"
Cons: "I don't have anything bad to say about my flight. Air travel is much different than it was in the past and it will never go back to the way it was -- so based on today's standards -- this flight was great. I was surprised that the flight attendants did a commercial offering passengers the opportunity to purchase a Frontier MasterCard on the plane during the flight. Clever selling technique and could have been seen as offensive to some passengers but I didn't mind it."
Pros: "Really nothing was favorable. I will avoid Frontier at all cost now. I travel once per quarter for business and yearly for vacations. There are plenty of other carriers that I can take."
Cons: "Being "nickeled and dimed" and in consistency. I paid for a carry on in Denver and was told that I did not need to pay. So on my return flight I was told I had to pay for a carry on or else I would not be allowed to board. The message as presented by Frontier staff was very hostile and confrontational."
Pros: "Ditto above"
Cons: "New seats"
Pros: "On time"
Cons: "Seats are super uncomfortable they dont recline at all!! , A drink cost 2 dollars you have to pay 45 each way for a Carrry on!! Next time ill pay a little extra and atleast get to have a carry on reclining seats and a complementary drink ! it ends up costing the same but atleast ill be somewhat comfortable ! Never again will i fly Frontier its not worth it"
Pros: "- cheap flight"
Cons: "- having to pay for carry-on bag - having to pay for soda/juice and snacks on the flight (not having a complimentary option) - seats didn't recline"
Cons: "Extra costs to bring luggage ON the plane!"
Cons: "There was no tv."
Pros: "Was on time."
Cons: "No choice of entertainment."
Cons: "See above"
Pros: "Got through security without a long wait, the staff were all very pleasant and the flight was on time and reasonably comfy."
Cons: "A 40 minute layover turned into a 5 hour layover in Denver. Frontier did not reimburse for the inconvenience, and sent a inadequate $50.00 coupon towards my next Frontier flight IF USED WITHIN 90 DAYS!! That was an insult, not a good faith gesture. They nickel and dime for everything, and take poor accountability for their errors."
Cons: "Flight was cancelled due to weather. Not your fault obviously, tried to rebook for an earlier flight before severe weather came in, and it seems you have no red eyes to KC from Denver. Shame. Wasn't able to leave town."
Pros: "The captain /co-captain was very pleasant"
Cons: "Seats hard and uncomfortable. Too crowded. Cost more money to get a reasonable seat. Ridiculous. Seats do not recline. Less room under seat for personal bag Armrest narrow and short. Tray is metal and hopefully no person/child will bump head or have their hot coffee fall ill during turbulence. Speaking of coffee asked but did not receive. Bags???!!! Yes I could wear all my clothes for a five day trip. TSA would be a bear. No fly"
Cons: "they claim to have good air fares just to get you in. once you purchase a ticket they milk you for every possible reason to get as much money as they possibly can. for example if you dont pay for carryon (yes you hear me they charge for carryon) at the time you check in. they will charge you twice as much at the gate ($60 dollars!!!!). their seats are incredibly uncomfortable and do not recline. the guy at the counter wanted to charge me $40 because my bag was one pound overweight. thats enough for me. I am not using frontier ever again."
Cons: "If I would have know there would be a $40 per carry on bag I would have selected another airline. Any snacks or beverages other than water were also charged in flight. I guess I was pampered by Delta for a similar flight and didn't expect the up-charges from Frontier."
Airlines flying to Kansas City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kansas City
Masks required on board, masks provided on flights to Kansas City
Social distancing seating
Middle seats unavailable to book on flights to Kansas City
Testing for antibodies, testing for symptoms for flights to Kansas City
Waiving of change fees. Search flexible flights to Kansas City