Pros (+) Room was very clean. No one had been in the room for 48 hours. Close location to the interstate. Staff very helpful.
3 stars
Crystal Inn Hotel & Suites - Great Falls
3701 31st Street Southwest, Great Falls, MT 59404, United States
Great Falls, MT
See location+1 406 727 7788Photos of Crystal Inn Hotel & Suites - Great Falls
Overview
Recently refurbished, Crystal Inn Hotel & Suites - Great Falls offers all modern amenities and boasts a heated pool. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
Luggage storage, a dry cleaning service and an atm/cash machine are just some of the available services at the hotel. Airport transfers and a laundry service are available on enquiry. The hotel also provides meeting rooms, a safe and laundry facilities.
There are 86 rooms at Crystal Inn Hotel & Suites - Great Falls, each offering all the necessities to ensure a comfortable stay. A refrigerator and wireless internet access can also be found in each.
Crystal Inn Hotel & Suites - Great Falls provides a conveniently located café where guests can unwind with a drink after an action-packed day sightseeing in the property's surrounds.
Latest deals for Crystal Inn Hotel & Suites - Great Falls
Executive room
Queen room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crystal Inn Hotel & Suites - Great Falls
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- Designated smoking area
Dining
- Microwave
- Snack bar
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Bathroom
- Spa bath
- Hairdryer
- Toilet
- Public bath
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Bedroom
- Alarm clock
Things to do
- Golf
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Crystal Inn Hotel & Suites - Great Falls
8.7
Very good
723 verified ratings
Wonderful
450
Very good
117
Good
88
Okay
24
Fair
21
Mediocre
10
Poor
13
Summary of reviews
Guests say
Guests consistently praised the hotel's cleanliness and convenient location, making it a favorable choice for travelers. However, many reviews pointed out that the breakfast quality was lacking, with several guests expressing disappointment in the options available. Overall, the hotel offers a comfortable stay with friendly staff, but improvements in breakfast offerings would enhance the experience.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Pros (+) Convenient location for travel.
Cons (-) Plumbing needed some maintenance as the toilet gurgled.
Pros (+) Every aspect of the hotel is superior! The facilities are beautiful and well cared for, the staff is friendly and helpful, the location is perfect, the breakfast was delicious, the beds were comfortab...
Cons (-) There was not a single aspect to the hotel that was in any way less than exceptional.
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Pros (+) everything was good in my books
Cons (-) the bath room was a little small but no big deal.
Pros (+) Swimming pool and exercise room.
Pros (+) Breakfast was quite good, but swamped. Quite comfortable, noise and other issues were reasonable for the money. Guest laundry was very good.
Cons (-) Only had one significant issue. Apparently, my elderly mother tried to call me through the front desk. I was in my room. She called several times and was told that I was not answering and got quite wo...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Crystal Inn Hotel & Suites offers a heated pool, a 24-hour business center, and a conveniently located café for guests to unwind after a day of sightseeing.
How is the cleanliness of the hotel rooms?
Guests have praised the hotel for its very spacious and comfortable rooms, and many have highlighted the cleanliness of the rooms and the comfortable beds.
Is parking available at the hotel?
Crystal Inn Hotel & Suites provides free parking and a free airport shuttle service, making it convenient for guests traveling by car or flying into the area.
What is the best time to visit the hotel?
The hotel is ideal for a visit in April during the low season or in July during the high season, offering a range of amenities and a convenient location.
How is the quality of the breakfast at the hotel?
Guests have consistently praised the hotel's breakfast, describing it as excellent, fresh, and with a great variety of hot options, making it a highlight of their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended choosing a room with a view of the fountain for a more enjoyable stay.
Check Pet Policy
If traveling with pets, it's advisable to confirm the pet fees in advance, as some guests found the charges to be higher than expected.
Verify Pool Availability
Before booking, it's important to confirm the availability of the pool and hot tub, as some guests were disappointed to find these facilities closed during their stay.
Breakfast Quality
While many guests praised the breakfast, some found it to be of poor quality and tasteless, so it's recommended to manage expectations regarding the breakfast offerings.
Noise Considerations
Guests suggested being mindful of potential noise from nearby areas, such as a truck stop, and the possibility of noisy air conditioning units.
Shuttle Service
Take advantage of the hotel's free airport shuttle service, which was appreciated by many guests for its convenience.
Cleanliness and Maintenance
Some guests noted issues with cleanliness, such as stained carpets and outdated facilities, so it's advisable to set expectations accordingly.
Staff Friendliness
The staff received numerous compliments for being friendly and helpful, contributing to a positive guest experience.
Accessibility
The hotel's location near the airport and its proximity to gas stations and dining options were highlighted as convenient by several guests.
Double-Check Booking Details
Due to occasional issues with reservations, it's recommended to double-check booking details and communicate directly with the hotel to avoid any inconveniences during check-in.
Location
3701 31st Street Southwest, Great Falls, MT 59404
What's nearby
- Meadow Lark Country Club2.5 mi
- The History Museum3.2 mi
- Children's Museum of Montana3.4 mi
- Great Falls Convention Center3.4 mi
- Chicago Milwaukee and St. Paul Passenger Depot3.5 mi
- Four Season Arena3.5 mi
- Montana Downs3.6 mi
- Holiday Village Mall3.6 mi
- Roberts Building3.7 mi
- Gibson Park3.8 mi
- Cascade County Courthouse3.8 mi
- Masonic Temple3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crystal Inn Hotel & Suites - Great Falls
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $145 |
Average price (weekend night) | $123 |
When to book a room at Crystal Inn Hotel & Suites - Great Falls
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crystal Inn Hotel & Suites - Great Falls
FAQs when booking at Crystal Inn Hotel & Suites - Great Falls
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Closest
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See most recommended stays in Great FallsGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Great Falls |
Distance to airport | 1.0 mi |
Everything you need to know for your stay in Great Falls
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