Recently refurbished, Crystal Inn Hotel & Suites - Great Falls offers all modern amenities and boasts a heated pool. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
Luggage storage, a dry cleaning service and an atm/cash machine are just some of the available services at the hotel. Airport transfers and a laundry service are available on enquiry. The hotel also provides meeting rooms, a safe and laundry facilities.
There are 86 rooms at Crystal Inn Hotel & Suites - Great Falls, each offering all the necessities to ensure a comfortable stay. A refrigerator and wireless internet access can also be found in each.
Crystal Inn Hotel & Suites - Great Falls provides a conveniently located café where guests can unwind with a drink after an action-packed day sightseeing in the property's surrounds.
Services and conveniences
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Accessibility and suitability
Dining
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General
Media and entertainment
Parking and transportation
Laundry
Pool and spa
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Pros. Room was very clean. No one had been in the room for 48 hours. Close location to the interstate. Staff very helpful.
Pros. Convenient location for travel.
Cons. Plumbing needed some maintenance as the toilet gurgled.
Pros. Every aspect of the hotel is superior! The facilities are beautiful and well cared for, the staff is friendly and helpful, the location is perfect, the breakfast was delicious, the beds were comfortable, and everything was clean.
Cons. There was not a single aspect to the hotel that was in any way less than exceptional.
Pros. everything was good in my books
Cons. the bath room was a little small but no big deal.
Pros. Swimming pool and exercise room.
Pros. Breakfast was quite good, but swamped. Quite comfortable, noise and other issues were reasonable for the money. Guest laundry was very good.
Cons. Only had one significant issue. Apparently, my elderly mother tried to call me through the front desk. I was in my room. She called several times and was told that I was not answering and got quite worried. I called her on my cell and she related this. I called the manager on duty to complain and was told that she had tried to call me several times, and that she and her assistant had both tried coming up to my room. I told her that was not factual - that I had been working at the desk and would have heard any calls, and was quite able to hear kids and others in the hall. If anyone had knocked on my door, I would have known. If anyone had opened my door to do a welfare check, I would have known. Really unacceptable.
Cons. Really just a roadside motel. Shocked this cost $92. We were put in a room directly by the elevator and ice vending machines. Not the best.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Crystal Inn Hotel & Suites offers a heated pool, a 24-hour business center, and a conveniently located café for guests to unwind after a day of sightseeing.
How is the cleanliness of the hotel rooms?
Guests have praised the hotel for its very spacious and comfortable rooms, and many have highlighted the cleanliness of the rooms and the comfortable beds.
Is parking available at the hotel?
Crystal Inn Hotel & Suites provides free parking and a free airport shuttle service, making it convenient for guests traveling by car or flying into the area.
What is the best time to visit the hotel?
The hotel is ideal for a visit in April during the low season or in July during the high season, offering a range of amenities and a convenient location.
How is the quality of the breakfast at the hotel?
Guests have consistently praised the hotel's breakfast, describing it as excellent, fresh, and with a great variety of hot options, making it a highlight of their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended choosing a room with a view of the fountain for a more enjoyable stay.
Check Pet Policy
If traveling with pets, it's advisable to confirm the pet fees in advance, as some guests found the charges to be higher than expected.
Verify Pool Availability
Before booking, it's important to confirm the availability of the pool and hot tub, as some guests were disappointed to find these facilities closed during their stay.
Breakfast Quality
While many guests praised the breakfast, some found it to be of poor quality and tasteless, so it's recommended to manage expectations regarding the breakfast offerings.
Noise Considerations
Guests suggested being mindful of potential noise from nearby areas, such as a truck stop, and the possibility of noisy air conditioning units.
Shuttle Service
Take advantage of the hotel's free airport shuttle service, which was appreciated by many guests for its convenience.
Cleanliness and Maintenance
Some guests noted issues with cleanliness, such as stained carpets and outdated facilities, so it's advisable to set expectations accordingly.
Staff Friendliness
The staff received numerous compliments for being friendly and helpful, contributing to a positive guest experience.
Accessibility
The hotel's location near the airport and its proximity to gas stations and dining options were highlighted as convenient by several guests.
Double-Check Booking Details
Due to occasional issues with reservations, it's recommended to double-check booking details and communicate directly with the hotel to avoid any inconveniences during check-in.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | September |
Average price (weeknight) | $157 |
Average price (weekend night) | $165 |
Crystal Inn Hotel & Suites - Great Falls is located at 3701 31st Street Southwest, 3.4 miles from the center of Great Falls. Meadow Lark Country Club is the closest landmark to Crystal Inn Hotel & Suites - Great Falls.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Crystal Inn Hotel & Suites - Great Falls.
Yes, Crystal Inn Hotel & Suites - Great Falls offers free Wi-Fi.
Yes, Crystal Inn Hotel & Suites - Great Falls offers free parking.
Yes, Crystal Inn Hotel & Suites - Great Falls offers free airport shuttle service.
Crystal Inn Hotel & Suites - Great Falls is 1 miles from Great Falls. Crystal Inn Hotel & Suites - Great Falls is 66.5 miles from Helena.
Yes, Crystal Inn Hotel & Suites - Great Falls has a pool onsite.
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Value for money | 8.5 |
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Distance to city center | 3.4 mi |
Nearest Airport | Great Falls |
Distance to airport | 1.0 mi |