Holiday Inn Express & Suites Greenwood

The location.

The rooms including the bathrooms were not cleaned and sanitized.The Keurig coffee pots were not clean,therefore,we were not able to make coffee.The beds sunk in after getting into bed. My daughter and I broke out with rashes on our arms,hands,legs,neck.

The bed was comfortable.

The smoke alarm sounded three times between 8:00 and 8:45 am. An employee I talked with about my concern was dismissive. I explained how it woke us and was very frightening,but he responded that it was necessary because many guests of the hotel sleep day

The hotel was under construction and rooms had obvious work that needed to b completed. At --- bucks a night it was overpriced due to the needs on inside of room. Then I found out it was cheaper in price after checking out. If I knew it was under thi

Room was not completed. Damage on the wall and obvious furniture missing or removed. Not well light at all. The outside must b all that is completed at this point. For --- or less ok but at --- a night I have and expected better hotel rooms.

The maintenance person was very professional and nice and the young lady over the breakfast was nice, accommodating and professional.

One of the pillows had a dirty pillow slip.The foot stool was very dirt-stained.The oatmeal was overcooked and there was no bananas.I didn't like the way the stare when I got a drink off the IHG slot. I don't like being charged an incidental fee.