Jackson Hotels

Front desk staff was friendly. The bathroom was so small you couldn't fully open the door, it hit the toilet! Seriously!

We entered our room and found the a/c on full blast. Then we found that there were not blankets or bedspread on the beds. When we called the front desk, we were told to come down (we were on the 3rd floor) to pick them up because the gal at the front desk was the only staff. How can you have a 4 story Inn with 1 employee. I did not feel safe.

Staff was friendly Hidden fees they added to price of room after I arririved... StaAdditional taxes that weren't included in price when I booked room online..carpet needed to be replaced, shower tub paint was peeling

Staff was very friendly and helpful. Breakfast staff were excellent. Professional and courteous. The room was rather dirty. I knew this was a older establishment, but there doesn't seem to be much attention to detail in linen cleaning. There were hairs dirt and holes in the sheets. The hotel is in need of a renovation. Not typical of most Hamptons previously visited.

Spacious No refrigerator or microwave in siute room

Not up to standard compared to other Hampton Inns in which I've stayed. Generally more run down (things like chipped floor tiles, old carpet, etc) and didn't "feel" very clean.

Location and feeling of security in downtown Jackson. The hotel was super dated and could completely use an update. It's funny all the money that was poured into the lobby but rooms were neglected. The hotel offered free water, but you had to go to the front desk to get it.

The staff was responsive but didn't apologize when I asked for a new room. The new room was clean and didn't smell bad, but was a very mediocre room. The room I was given was uncleaned. The bed was clearly dirty, and two pillows had no cases. The floor had crumbs on it, there was no toilet paper in the bathroom, and there were sticky spots on the counter. The whole room smelled like cigarettes. Completely disgusting.

The room was a good size and clean. The breakfast was okay. The pool area was in need of repair. Lights were broken and the pool was dirty. The view was terrible.!. The fence around the property was in need of repair. Our refrigerator did not work and the front desk did not offer to do anything about it.

Waffles Breakfast, egg patties unappetizing

Original concept 80's "comfy" Staff friendly but minimal Conditopn of facilitiy. Rusty, dirty, dated, lacking ammenities

The breakfast bar wasn't good at all. There was not even any water to put in the oatmeal, there was syrup, but no pancakes.

Elizabeth was very nice on the phone. The location was convenient to the fairgrounds and Martin's restaurant and bar (which was where I was headed that night). The place is run down and in need of a renovation. Finishes were old and not particularly clean. Just a used and worn out feeling to the whole place. It still cost +/- $90 per night, which I thought was too much.

The night staff was very couteous and accomodating. I did not realize that the staff went off work at 11:00 so I was lucky to get there just prior. The room was to be non-smoking, but there was a lingering odor of smoke. The bed was not all that comfortable so I had trouble sleeping. The clocks were not correctly set in the room and not realizing that I woke up and thought it was 6:00 when it was really 5:00am. I went to the lobby in the am and a guest was sleeping on the sofa since that guest could not get into a room. I was awake and just left before the lobby opened for the breakfast. All in all for a one night stay it was tolerable, but would not want to stay again.

Was to be a non-smoking room, but there was a lingering smoke oder. The clocks in the room were not set at the correct time. I did not consider it a 3-star and will keep that in mind when looking in the future. Was not a 24 hour lobby which could have been a problem. Actually was in the morning when a hotel guest who could not get into a room was sleeping in the lobby which was a bit embarrasing for all.