Serways Hotel Reinhardshain Nord

The hotel offers a restaurant and bar/lounge, providing convenient dining options for guests. However, some guests have mentioned that the menu options were limited and the prices were relatively high.

Guests have reported mixed experiences with the beds. Some found them to be comfortable, while others were disappointed with the quality and cleanliness of the bedding.

The hotel offers free parking, which is convenient for guests traveling by car. However, some guests have mentioned that the reception was closed, and they had to go to the gas station for assistance.

The hotel is ideal for an overnight stay while traveling, especially for those looking for a convenient stop along the highway. However, it's important to note that some guests have experienced challenges with late check-in and limited dining options during certain hours.

While some guests have praised the friendly staff and clean, modern rooms, others have expressed disappointment with the cleanliness of the rooms and the uninterested attitude of the staff, particularly during check-in and breakfast service.

Some guests mentioned that they had trouble accessing their pre-booked rooms, so it might be helpful to ensure your booking is confirmed well in advance.

Guests appreciated the modern and newly refurbished rooms, which were described as fit for purpose.

While there was a sign advertising breakfast at a certain price, guests reported that the actual breakfast options did not align with the advertised offer, possibly due to Covid restrictions.

Arriving late in the evening may limit food options, as reported by guests who found it impossible to get any food after 8 PM.

If you plan to check in after midnight, be aware that some guests experienced challenges with late check-in, including difficulty finding their reservations and encountering language barriers.

Some guests encountered issues with their pre-paid reservations not being recognized upon arrival, leading to the inconvenience of having to pay again or being left without a room.

Guests reported confusion regarding the location and availability of the reception, with some finding it closed and others having to check in at a nearby gas station.

Rooms with a view of the truck parking area may experience early morning noise from trucks starting their engines, as noted by some guests.

Several guests mentioned issues with room cleanliness, such as uncleaned bathrooms and unattended trash, so it may be advisable to verify the room's condition upon arrival.

Some guests experienced challenges with staff members who only spoke German, leading to difficulties in communication, particularly during check-in and at the restaurant.