El Cielo Resort

The Junior Suite offers guests a king bed or two queen beds, ensuring a comfortable and restful stay.

Yes, the resort offers free parking, providing convenience and peace of mind for guests with vehicles.

Guests can enjoy delicious food at the resort's restaurant, with a variety of options including special diet menus and the option for food to be delivered to guest accommodations.

The resort ensures cleanliness and hygiene with daily housekeeping, professional cleaning, and disinfection of high-touch surfaces, providing a pristine environment for guests.

The low season is in January, while the high season is in September, offering guests the opportunity to plan their visit based on their preferences and the activities they wish to enjoy.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the vineyards and mountains comes highly recommended.

Guests traveling in large groups or with family should consider upgrading to the Residence Villa, which offers three bedrooms and plenty of space, along with a dining room that fits up to eight guests.

Some guests found the pricing to be on the higher side for the season, so it's advisable to check for any additional charges and ensure clarity on the total cost.

The roads to and from the main toll road were mentioned to be poorly maintained with large potholes, so guests driving to the resort should be prepared for bumpy rides.

A few guests suggested that the resort could use more/better signage to indicate the main building and other common areas, which could be helpful for first-time visitors.

Some guests reported noise disturbances, such as loud maintenance staff and guests next door, so light sleepers may want to consider this aspect and possibly request a quieter room location.

While many guests praised the cleanliness of the property, some mentioned issues with room cleanliness, including dirty walls, furniture, and floors, so it's advisable to verify the room condition upon arrival.

Guests noted that the restaurants closed early, and the kitchen closed by 8:00 pm, so it's recommended to plan dining arrangements accordingly.

Some guests reported extra charges on their accounts, so it's advisable to review the final bill closely to ensure accuracy and avoid overcharging.

The shared walls between units were mentioned to be thin, making it difficult to sleep if neighboring guests are loud, so guests sensitive to noise should consider this aspect when booking.