Royal Star Apartment Central City Branch


Cheapest
rate per night

7.3

Good
based on 37 reviews
Royal Star Apartment Central City Branch - Guangzhou, Guangdong, China
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Good to know

Value for money 7.4
Distance to city center 5.3 mi
Location rating 7.8

Rooms

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Reviews

Traveler rating

3
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4
2
1

Time of year

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Show reviews that mention

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  • Mediocre
    Jan 2020
    4.0

    nothing

    room was not clean, and the 3 bedroom apartment only have 1 bathroom. both check in and check out was slow, the property is hard to find with no visible signage.

  • Okay
    Nov 2019
    5.0

    I have a problem, they did not give us back money from deposit we payed from booking from 1 night. Room was good clean, also breakfast was super.

    I have a problem, they did not give us back money from deposit we payed from booking from 1 night. Room was good clean, also breakfast was super.

  • Mediocre
    Nov 2019
    4.0

    Location is near the Canton Fair. This is the only advantage

    1. There were cockroaches in our rooms (we had 3 rooms for business trip) 2. Kitchen is empty. No plates, knives, cutlery. Have you ever seen traveller with their own plates and cutlery? Or why there is a kitchen area if it’s totally empty? 3. Rooms need renovation, old furniture 4. Breakfast is so-so, each day almost the same 5. Big windows in room, but dirty outside

  • Poor
    Oct 2019
    1.0

    The location is good. The rooms look nice.

    We booked this hotel becuase it is meant to be 5 star. It is not!! This hotel is a death trap...we wanted to use the stairs one day instead of the lift, but found on one floor the fire door was locked and there were no doorknobs on the door. Very dangerous if there is a fire - there's no escape. The brochure is not true - it says the kitchen is "fully equipped" but every kitchen cupboard was completely empty, there were no plates, no spoons, forks, knives; It had a cooking stove but no cooking pans, and no cooking utensils. The customer service was terrible. We asked at reception for some of these items - ie. plates, cutlery, and were told it would not be provided. We said we needed a butter knife to butter some bread, and we were told to use chop sticks! The breakfast food was very poor quality, absolutely not "5 star" quality food. The TV did not work.

  • Good
    Oct 2019
    7.5

    The room decor was great. Nice and clean. The ladies did a great job caring for us. Fresh towels and sheets every day.. trustworthy with access to our belongings. Having free buses available to get to the Canton Fair was very helpful. Location was close to the fair.

    The ceilings are very low in the bedroom area. My son is 6ft and his hair was touching the ceiling. Crazy low. There was a kitchen in the apartment but no utensils or bowls to eat anything or cut fruit. I asked if we could have some utensils.. and the response was no. The breakfasts were not great. No where near the standard of western hotels. It would have been great to have more fresh fruits.. muesli.. cooked mushrooms.. tomatoes.. beans.. pastries. The lift drove us nuts. There was 4 lifts and 1 button. Only 2 of the lifts allowed you to go to level 4 which is where the breakfast restaurant was.. but when you pressed for a lift the wrong two lifts would open. Today I had the wrong lifts open 6 times before finally getting one of the right lifts that allowed me to go to level 4.

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About

Overview

With a stay at Royal Star Apartment Central City Branch in Guangzhou, you'll be 3.4 mi (5.5 km) from Canton Fair Complex and 6.6 mi (10.6 km) from Zhenhai Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. Free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.3 Good

based on 37 reviews

8.1

Cleanliness

7.9

Comfort

7.6

Staff

7.4

Value for money

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Restaurant
Express check out
Air-conditioned
24hr front desk
Safe
Free parking
Designated smoking area
Storage available
Increased accessibility
Elevator
Gift shop
Room service
Bar/Lounge
Hairdryer
Kitchen/Kitchenette
Pets not allowed
Terrace/Patio
Linens
Towels

FAQs when booking at Royal Star Apartment Central City Branch

Where is Royal Star Apartment Central City Branch located?

Royal Star Apartment Central City Branch is located at in Tianhe, 5.3 miles from the center of Guangzhou. Canton Tower is the closest landmark to Royal Star Apartment Central City Branch.

When is check-in time and check-out time at Royal Star Apartment Central City Branch?

Check-in time is 2:00 PM and check-out time is 12:00 PM at Royal Star Apartment Central City Branch.

Does Royal Star Apartment Central City Branch offer free Wi-Fi?

Yes, Royal Star Apartment Central City Branch offers free Wi-Fi.

Does Royal Star Apartment Central City Branch offer free parking?

Yes, Royal Star Apartment Central City Branch offers free parking.

Does Royal Star Apartment Central City Branch offer free airport shuttle service?

No, Royal Star Apartment Central City Branch does not offer free airport shuttle service.

How far is Royal Star Apartment Central City Branch from the airport?

Royal Star Apartment Central City Branch is 17.8 miles from Foshan Shadi. Royal Star Apartment Central City Branch is 19.2 miles from Guangzhou Baiyun.

Can you bring pets to Royal Star Apartment Central City Branch?

No, pets are not allowed at Royal Star Apartment Central City Branch.

Does Royal Star Apartment Central City Branch have a pool?

No, Royal Star Apartment Central City Branch does not have a pool onsite.

Photos

Royal Star Apartment Central City Branch - Guangzhou - Building All Photos (39)
Royal Star Apartment Central City Branch - Guangzhou - Building Building (5)
Royal Star Apartment Central City Branch - Guangzhou - Bedroom Bedroom (6)
Royal Star Apartment Central City Branch - Guangzhou - Restaurant Restaurant (1)
Royal Star Apartment Central City Branch - Guangzhou - Living room Living room (5)

Location

Most Popular Landmarks

  • Canton Tower 1.9 mi
  • Guangzhou Opera House 2 mi
  • Tianhe Stadium 2.4 mi
  • Xinghai Concert Hall 3 mi
  • Guangdong Olympic Stadium 3.9 mi
  • Gold Coast Water Park 3.9 mi

Guangzhou Travel Guide

Learn about Guangzhou on KAYAK

Getting Around

Foshan Shadi 17.8 mi
Guangzhou Baiyun 19.2 mi
Shenzhen East 60.8 mi
Huizhouxi 64.9 mi

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Hotels China Guangdong Guangzhou Royal Star Apartment Central City Branch