Nice hotel , good service
5 stars
The Westin Guangzhou
Photos of The Westin Guangzhou
Overview
This luxury hotel in Guangzhou offers free Wi-Fi, as well as a Jacuzzi and an indoor pool. Guests have access to a beauty centre, a sauna and a hair salon.
Guests can enjoy a range of massage treatments and beauty therapy at the in-house spa and wellness center, The Heavenly Spa by Westin. Guests have access to express check-in/check-out, 24-hour reception and a meeting room. A well-equipped fitness center is also provided.
The elegant rooms at The Westin Guangzhou offer a mini bar and a radio. There are also several connecting rooms designed to accommodate families or groups travelling together.
During their stay at The Westin Guangzhou, guests can enjoy a meal at Hong Mian, which offers Chinese dishes. In the evening, guests are welcome to enjoy a drink in the cozy lounge bar. Room service is available 24/7, and a selection of eateries can be found nearby.
The Westin Hotel Guangzhou is within walking distance of CITIC Plaza and Tianhe Stadium. Canton Tower, Guangzhou International Convention & Exhibition Center and Guangzhou International Finance Center are within a short car ride from the hotel.
Amenities at The Westin Guangzhou
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
General
- Executive lounge access
- Lockers
- Storage available
- Quiet street view
- Slippers
- Telephone
- Carpeted
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Outdoor
- Garden
Reviews of The Westin Guangzhou
8.3
Very good
964 verified ratings
Wonderful
446
Very good
211
Good
149
Okay
62
Fair
50
Mediocre
18
Poor
28
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, with many highlighting the spacious rooms. However, several reviews pointed out issues with food quality and cleanliness, indicating that improvements are needed in these areas. The pool facilities also received mixed feedback, with some guests finding the outdoor pool under renovation and the indoor pool too crowded.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
8 reviews
9 out of 10
4 reviews
All reviews
Pros (+) It’s a great location, walking distance from railway station, around the hotel there are a lot of authentic Guangzhou style food
Cons (-) Since on 5/9, when the assistant refused to let me in the executive loungel, when I didn’t have mask on or with me, I decided that I’ll never come back to this Westin again, and even questioned if this Westin is a good representation of Marriott or Westin value...
Pros (+) The hotel is very nice. Nice rooms nice staff
Cons (-) The room smelled to cigarette and it was a no smoking room. Internet was not good!!
Pros (+) I like the hotel and the service
Cons (-) Pool was too cold
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a range of massage treatments and beauty therapy at the in-house spa and wellness center, The Heavenly Spa by Westin. Guests can also enjoy a meal at Hong Mian, which offers Chinese dishes, and a drink in the cozy lounge bar.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests with vehicles.
How is the food quality at the hotel?
Guests can enjoy a meal at Hong Mian, which offers Chinese dishes. The breakfast is amazing with lots of choices, and the Chinese restaurant food is very good.
What can guests expect in terms of cleanliness and customer service?
The hotel was great, with clean and spacious rooms, comfortable beds, and excellent gym and indoor pool facilities. The entire team takes pride in delivering an exceptional guest experience, and the staff is superbly friendly and provides one of the greatest services.
When is the best time to visit the hotel?
The high season is in April, offering a great time to experience the hotel's fabulous location, new and clean facilities, and excellent staff service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Heavenly Spa
Guests raved about the massage treatments and beauty therapy at the in-house spa. Consider indulging in a spa treatment during your stay for a truly relaxing experience.
Explore Nearby Attractions
The hotel is within walking distance of CITIC Plaza and Tianhe Stadium. Consider visiting these nearby attractions for a convenient and enjoyable experience.
Consider Room Selection Carefully
Some guests reported issues with room facilities and maintenance. It may be beneficial to request a room with modern amenities and ensure that the room is well-maintained.
Check for Noise Levels
A few guests mentioned that the hotel's location can be noisy. If you are sensitive to noise, consider requesting a room in a quieter area of the hotel.
Be Mindful of Check-in Times
Some guests experienced delays during the check-in process. It may be helpful to confirm the readiness of your room in advance, especially if arriving early in the day.
Utilize the Hotel's Fitness Center
The hotel offers a well-equipped fitness center. Guests interested in maintaining their fitness routine during their stay may find this amenity particularly beneficial.
Consider Transportation Options
The hotel offers an airport shuttle service for a surcharge. If you require transportation to and from the airport, it may be convenient to utilize this service.
Be Cautious with Room Facilities
Some guests reported issues with room facilities such as air conditioning and refrigerators. It may be advisable to check the functionality of these amenities upon arrival.
Plan Dining Options
While the hotel offers dining options, some guests found the breakfast and dining experiences to be subpar. Consider exploring nearby eateries for a variety of dining choices.
Location
6 Lin He Zhong Road, Guangzhou 510610
What's nearby
- CITIC Plaza244 yd
- Tianhe Stadium0.5 mi
- Taikoo Hui1.6 mi
- Zhujiang New Town1.6 mi
- Guangzhou International Finance Center1.7 mi
- Jinan University1.7 mi
- Guangzhou Opera House1.9 mi
- Tianhe Coach Terminal Station2.2 mi
- Canton Tower2.4 mi
- Canton Fair Complex3.4 mi
- Baiyun Mountain3.4 mi
- Sun Yat-Sen University3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Guangzhou
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $190 |
Average price (weekend night) | $218 |
When to book a room at The Westin Guangzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Guangzhou
FAQs when booking at The Westin Guangzhou
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Value for money | 8.0 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Foshan Shadi |
Distance to airport | 16.8 mi |
Everything you need to know for your stay in Guangzhou
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