Fortune Select Global, Gurugram - Member Itc Hotels' Group

The hotel offers a great variety and good quality of food, including a delicious breakfast spread and tasty butter chicken and naan. However, some guests have mentioned that the taste of the food was average and the South Indian food was not very tasty.

The hotel is generally clean and comfortable, with spacious rooms. However, some guests have noted that the property looks old and in need of renovation, and the rooms are not well-maintained.

The hotel is well-equipped with necessary amenities, and it is located in a prime area with easy access to the metro, malls, and restaurants. However, some guests have mentioned that the hotel lacks certain facilities, such as a functioning main bar and a glass wall by the pool.

The staff is generally courteous and friendly, providing good services. However, some guests have mentioned that the staff's attitude needs improvement, especially at the reception, and that the service can be slow and below average.

The hotel is located in a central area with easy access to the city and Delhi, making it a convenient location for exploring. However, some guests have noted that the hotel is a bit run down and poorly maintained, and the air conditioning and breakfast quality may not be up to mark.

Consider upgrading to a higher room category to avoid outdated rooms and ensure a more comfortable stay.

Be prepared for a slow check-out process, as some guests have experienced delays during this procedure.

Take advantage of the hotel's proximity to various malls, the metro station, and other attractions for convenient exploration.

Be aware that some guests have experienced noise disturbances, especially during banquets, and consider requesting a quieter room location.

Some guests have encountered mosquito issues, so it may be helpful to bring repellent for added comfort.

Prioritize checking the functionality and maintenance of in-room facilities, such as the TV, air conditioning, and bathroom amenities, to ensure a pleasant stay.

While the breakfast offers variety, be prepared for potential limitations in quality and variety, as mentioned by some guests.

If in need of prompt housekeeping services, consider making requests in advance to avoid delays.

Explore nearby dining options if the hotel's restaurant and buffet do not meet expectations, as suggested by some guests.

Some guests have reported issues with staff attitudes, so it may be beneficial to manage expectations regarding service interactions.