Find cheap flights to Gurugram

Pros: "A380 FLIGHT! Woo Hoo!"

Pros: "The seats were a bit roomier and more comfortable than any other plane I have been on. There was a good variety in entertainment selection on the individual screens. The stewardesses were lovely and attentive. Food was delicious and balanced and was served with real silverware."

Pros: "Crew were super nice, a lot of entertainment varieties"
Cons: "That I had to deal with some rude local officers at the airport, one of them was Qatar airline employee, 3 were security and immigration staff. They ruined my trip with thier rudeness."

Pros: "All Excellent. Will fly again."

Pros: "every thing was good bout only test of kook food was not good."

Pros: "Customer assistance was outstanding"

Pros: "WE WHERE THE LAST ROW AND WE DID NOT HAVE CHOOSE ON FOOD BECAUSE WHERE NO MORE"

Pros: "Comfortable seats and very friendly crew"

Pros: "Nothing except that I finally got home"
Cons: "Everything, you staff if rude, everyone there kept saying that this is what I should expect when I fly stand by!!!! What? I did not by a stand by ticket."

Cons: "Qatar airways didn’t let me board the plane despite of all the requirements. Never flying again with them"

Pros: "Crew was very helpful"

Pros: "Same as before"
Cons: "Same as before"

Pros: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."

Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"

Cons: "Delayed flight for no apparent reason"

Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"

Pros: "Nothing as such"
Cons: "Was in 9D both USB power and touch screen not working ."

Pros: "Great experience"
Cons: "Excellent"

Pros: "Good"
Cons: "Food"

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"

Cons: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."

Pros: "NA"
Cons: "NA"

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Pros: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."

Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."

Pros: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Cons: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."

Pros: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Cons: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"

Pros: "Excellent service. Excellent quality of food."

Pros: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Cons: "going with RJ in the first leg"

Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"

Pros: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"

Pros: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Pros: "Dedicated to customer service"

Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Pros: "Very nice. Everything was great."

Pros: "Personal courteous service"
Cons: "Quality of food"

Pros: "Landing and botding is safe"
Cons: "...."

Cons: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."

Pros: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."

Pros: "Very courteous!"

Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."

Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Pros: "Very efficient airline; all goes smoothly"
Cons: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Pros: "Food was good and flight crew was very kind and helpful!"

Cons: "They will not give you seat confirmation unless you pay , very annoying"

Pros: "Doing a fantastic job keep on"
Cons: "Everything"

Pros: "It's Swiss!"

Cons: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."

Cons: "Instead of Florence due to weather the flight landed in Pisa. We wanted for an hour and no Swiss representative came out. We had to pay for our transportation from Pisa to Florence. How do we get the reimbursement. I had requested our hotel at Florene to pick us up at Florence airport so they charged us too. Very poor service by Swiss air and it's not the first time that it has happened."

Cons: "Not enough leg room"

Cons: "All was great!"

Pros: "Flight attendants were very helpful and nice. The plane was specious with plenty of leg room."
Cons: "No electronic boarding pass. The food was horrible and almost nothing left when they got to my seat. On top of it, duty free shops closed for this flight 90 minutes prior to departure. Not possible to get within that time when you have to wait for a boarding pass."

Cons: "Our stewardess was not the friendliest!"

Cons: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Cons: "The food is good k"

Pros: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Pros: "The entertainment was good"
Cons: "The food on the 2nd flight was bad"

Pros: "Food was ok"
Cons: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"

Pros: "Crew was great. Phenomenal even."
Cons: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Cons: "Actually making the flight"

Cons: "Movies , Wi-Fi , Live Shows"

Cons: "On time"

Pros: "Crew was very nice and attentive"
Cons: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Pros: "The crew was great! The entertainment was pretty good too."
Cons: "The cabin was WAY too warm."

Pros: "Food was good. Crew was kind and gracious."
Cons: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Pros: "Great staff and air flight attendants"

Pros: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Cons: "The delay to fly was the only issue"

Pros: "Nothing!"
Cons: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Cons: "The way the movies, needed extra parts. No touch screen"

Cons: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Pros: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Cons: "Boarding and in-flight experience were excellent."

Pros: "Everything except the seats."

Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Pros: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Pros: "Courteous Service and excellent hospitality"

Cons: "The flight was delayed by 85 minutes from Newark to Zurich"

Pros: "Good staff, good boarding, good announcements"
Cons: "The chairs are so small!"

Cons: "It was very late, with us on it."

Pros: "Comfortable flight. The crew was very nice and amenities were fine."
Cons: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Pros: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Pros: "Friendly Staff"
Cons: "N/A"

Pros: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Pros: "Stewards are very kind and friendly unlike those in US flights."
Cons: "None."

Cons: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Pros: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Cons: "Nothing"

Pros: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Cons: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Pros: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Cons: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Pros: "good food, excellent entertainment selection"
Cons: "late boarding, late take off, missed my connection"

Cons: "Seating and foot space was uncomfortable to me."

Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."

Pros: "Check-in was easy and smooth."
Cons: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."

Pros: "I enjoyed the quick flight and friendly staff"
Cons: "I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours"

Cons: "I booked 2 tickets but it was not allowing me to check-in as well as seat selection online"

Pros: "Very well organized and efficient. Very friendly staff. Great service."
Cons: "I paid for internet which constantly disconnected. Waste of money."

Cons: "Flight was hot ac not working enough food was horrible."

Pros: "The crew took care of their passengers' needs throughout the flight with plenty of food and drinks."
Cons: "My headphones or speaker did not work on my TV so I was unable to watch any movies. It was difficult to sleep as I was woken up to see if I wanted food or drink"

Pros: "Charging for devices at the seat, not too cramped."
Cons: "Out of DC, they weighed every carryon item both at check in and at the gate. I couldn’t fill my water bottle before boarding or I would have been overweight... I’ve never had an airline be so picky. And then they lost one of my bags - ironic given the precision about baggage weight."

Pros: "Very good vegetarian option, the crew dealt with a difficult patron quite well."
Cons: "Since we boarded so early and the process was long, I was lulled into a false happiness that I had a row to myself that ended up being filled at the last second before the doors closed."

Pros: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Cons: "There was not enough non veg food onboard and no choices. Everyone was served vegetarian towards the end. They served lunch in the beginning of the flight and then I was literally starving after 5 or 6 hours until a fellow passenger told me they had some snacks at the back. There was no communication on that."

Pros: "Same as Above"
Cons: "Same as Above"

Cons: "Food not very good. Service used to be better in the past"

Pros: "MUTTON WAS EXCELLENT"
Cons: "SAME MOVIES BOTH FLIGHTS"

Pros: "correct temprature flight crew was good food was good"

Pros: "Not much"
Cons: "Full flight with small seats with little leg room, uncomfortable on a long flight and, I am very petite! Old, dated movies Mediocre food"

Pros: "Cabin, boarding"
Cons: "Transit through Abu Dhabi is a pain"

Pros: "Free movies and polite hostesses and service"
Cons: "Free internet"

Pros: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!"

Pros: "Good food and vegetarian options"
Cons: "Not very good movie options"

Pros: "Both of our flight were very comfortable. They gave us pillows, blankets and great food even in economy."
Cons: "The second flight took off quite a bit late but we did make up some of the time"

Cons: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."

Cons: "They didn't allow carry on bag even it's 2 CM higher. Good was very poor, check in was nasty and too much long waiting lines even after web check in. Customer responsive ness was worst part"

Pros: "Fast and on time"
Cons: "My butt hurts"

Pros: "Food and entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"

Pros: "Food, entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"

Pros: "Actually there was nothing to like except for the ground crew and the flight took off on time"
Cons: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."

Pros: "Seating and inside flight everything was good"
Cons: "My luggage was tested with 2 machines and it was shown under 23 kgs but as i went on airport it showed me 27 kgs. I couldn't return anything and i had to pay over wieght fees. It was a shock for me."

Pros: "All seats had power outlets"
Cons: "Plane was older than expected. Food/service was nothing exceptional."

Pros: "Amenities package with toothpaste and brush."

Pros: "Nothing was good"
Cons: "Air hostess were very rude. Her name is Iliana , none of them have name tags on. I guess that will he the first thing any passengers would expect. Food was not served as per the menu. They gave away whay ever they wish. To ask for water we had to request 4-5 times. The air hostess Iliana was bumping constanly into us, and does not even have courtesy of apologising. Because of her I could not even sleep for a second in the plane. Iliana is very racist. When multi cultural people are around, it a common sense that we have to talk in a language which is understandable by every one. She was speaking in the local language, and messing around with the fellow passengers for a small issue. She is definitely not fit as an air hostess, if she is there as a racist. there was another air hostess who as shouting at us to book business class if we need to order individually. A kid beside me was asking for an ice cream if we had a chance of purchasing it, like we do in domestic airlines. When I was requesting for the ice cream, she mentioned it thrice to book a ticket in business class. Rude absolutely very very rudeeeee. Untolerable service.....worst really worst service. There was no blanket and ear plugs kept on my seat, I request iliana thrice for blanket and ear plugs, she was like i will give you after I serve everyone, but I never had one through out my journey. This is how Eithad has trained their air hostess to handle passengers. seriously I will never ever choose eithad."

Cons: "It was delayed more than 7 hrs. We had early morning flight . They disnot allow us to get out to get food. They just sreve cice water. I had to take medicine with food."

Cons: "Flight attendant could have cared less about being there. lol"

Pros: "The plane was specious but the crew needs to improve their service ."
Cons: "___"

Cons: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."

Pros: "I was pained to see so many passengers hassled at checking time by the crew. When carry luggage with same dimensions was allowed on onward journey how can it be oversized on the return journey? I was asked to refer the website for dimensions and tod that Ethihad does not use standard carry on baggage size. Some passengers were forced to buy new carry on luggage at the airport. It is pathetic service in my opinion because the airline put so many elderly passengers with no knowledge of English to a lot of heardship."

Pros: "I like the Islamic programs, nice food, nice pillow"

Pros: "Very professional but efficient."

Cons: "my suitcase plastic zipper was opened by someone in the ground staff at IGI Delhi and a few items were stolen. something needs to be done about this because I am sure other passengers are losing a lot more"

Cons: "No person travelling from New York received their luggage in New Delhi. After a frustrating wait in Abu Dhabi terminus for 24 hours to be subjected to another wait & search for luggage & eventually fill the displaced luggage forms was quite an ordeal. The only silver lining was that the luggage was eventually sent home after 72 hours. NEVER EVER RECOMMEND ETIHAD FOR TRAVELLING"

Cons: "1 piece of luggage was missing from flight EY218 on 18 June 2016. Wheel of one luggage was broken when the luggage was received at the belt after flight EY 218 landed at New Delhi"

Cons: "The check in agent missed to give me a tag for my hand luggage When ground crew at the gate didn't see the tag they placed it in a cage and a scale it was underweight & within dimensions, the wheel however was sticking out of the cage and for that it was $300 charge!! Let alone the humiliation.. It was pay in 5 mins or you will be booted off... I swear I found another family almost crying as they coming from a connecting flight didn't go through the check in desk and paid $1200 I have been using same handbag on airlines including etihad for 5 years without any problems ... Go figure"

Pros: "Friendly staff, legroom was OK, American's gates at ORD were fairly clean."
Cons: "Great big stain on the carpet around the end of the gates looked pretty bad."

Cons: "Gate manager "Nadia" very rude and unprofessional in dealing with boarding passengers."

Pros: "Baggage checked all the way to JFK New York"
Cons: "Relatively long line for check in."

Cons: "It seems Etihad hired a lot of beauties without the brain. The crew on this flight knew nothing about customer service. I had my face mask on displaying the side that states "please wake me up for meals" and of course I was not. Hours later, I woke up starving and had to go to back of the cabin to pick up a food tray since no one bothered to answer the call light. After finishing my meal, I pushed the call button 5x and no one came to collect the tray. I waved at an attendant 2x and she replied, "I'll pick it up on my way back" but she never came back. 3 HOURS LATER!!! My food tray full of waste was still sitting in front of me. At that point, the gentleman sitting in the aisle seat woke up, saw the tray still in front and he got very upset. He stopped a random attendant walking down the aisle and requested tray must picked right now! The attendant then apologize and was shocked herself that the tray sat on my table for 3 HOURS! In addition to this, the seats in the economy class were so tightly compacted and uncomfortable for a 13 hours flight. One could barely move."

Pros: "When one country allows the same size of lagguage one way .The other way down the other country doesn't allow in the last moment. They do not understand how inconvenient it would be for the travelers to adjust the lagguage ."
Cons: "It was difficult to leave planned lagguage in dust bin."

Pros: "Professionalism and friendliness of crew Timely delivery of meals and drinks Clean bathroom"
Cons: "Non-punctuality (flight did not took off exact on time) Uncomfortable seats (cushions was too hard) No good choice for drinks Food was okay."

Pros: "I will never fly with Etihad in the future. My bag was delayed for 7 days and the only retribution I will receive is about $100 from Etihad. The airline is almost impossible to reach since they have extremely limited hours in their baggage claims dept and it took about 5 days before they even located my bag. It was another 2 days before I actually received my bag."

Pros: "Only one thing help me to divert my mind from your poor services & awkward behavior that is your EBOX."
Cons: "from the flight from Chicago to Abudhabi, your host and hostess are rude, seems no courteous, liar, non-cooperative. we flew form Chicago to Abudhabi 12/06/2015 form O'Hare international Airport, Chicago. Starting from the checking staff at the airport, we 2 people are traveling from Chicago to Abudhabi to Ahmedabad and we have only two luggage bags and from those only one was over weight. Instead of suggesting me the best option she directly informed me about the payment of $125 for the overweight charges of the baggage.one of your hostess drop my laptop from the luggage box inside the flight me and other three guest have seen that literally by our eyes and when I asked her that did something wrong with my laptop why you dropped it down but she rudely reply that I just placed it down it has not dropped from their. I asked for water three times and got a glass water once only. While taking the trolley from hallway she never used soft skills like excuse me, sorry...thank you. Seats were like too congested and un comfortable. Try to improve this otherwise people have other options. In flight of Abudhabi to Delhi we got the meal after a 15 minutes of discussion on regular available meal on flight."

Pros: "Food & Hospitality"
Cons: "Comfort & no option to upgrade to business of Eithad system upgrade. Even their Customer Support representative was not able to plan an upgrade"

Pros: "Providing comfort pack - socks, eye caps"
Cons: "9/27/2015 flight from BLR to AUS - entertainment system did not work even after the crew reset the system. Nothing was done after that. Same flight departure was delayed and so I missed the connecting flight in Abu Dhabi to Chicago. I am a US citizen. The staff there just took my existing boarding pass inside a room and came back with new passes rerouting me via JFK. No options were given or further delays/wait times considered. This meant an extra 9 hours of wait time and final arrival time past midnight inconveniencing pick up at destination airport. A pathetic meal ticket was given for use at Abu Dhabi airport and I was told it was valid anywhere for any food. once you go to the food court, you are told you can only avail at certain places and only for a basic food item. Not much food choice was available at 3am at an international airport. The staff would not accomodate a request to provide access to the Premium lounge as compensation for all of the issues."

Pros: "Friendliness of the crew! Economy Plus Cleanliness AA and BA use same planes 777 but it's the service that makes the flight! AA needs to take lessons from BA crew/service"
Cons: "Nothing"

Pros: "We were like sardines caned for 8 hours. Horrible American Airlines airplane. Lesson learned for next time."

Pros: "However im still missing my checked luggage."

Pros: "-good food -nice crew -good movies"
Cons: "-little space in the economy cabin comapared to other airlines; -not much diversity for music"

Pros: "The meals were great and the leg room was nicer than expected"

Pros: "It's a huge sardine can with smaller seats than the A320. More people means frustrated staff. Overhead luggage space is severely reduced. Makes me wish I was on a DC-9."
Cons: "Staff spoke amongst each other in a different language. Saw staff picking teeth, picking nose,joking and laughing while we were cattle in their way. I must endure a return flight but it will be my last A380 flight."

Pros: "Legroom good, entertainment system had a vast choice of films, TV and music, food tasty. Seats very comfortable. Very pleasantly surprised."

Pros: "even though i forgot to order my vegan meal the staff prepared a salad for me to enjoy"

Cons: "It was over an hour late."

Pros: "Gate staff controlled the gate area with regard q'ing an priority boarding. Cabin crew were friendly and professional. Flight departed on time and arrived early Breakfast was server 75 minutes prior to landing, allowing for a longer sleep."
Cons: "Old cabin , old IFE , old seats Arrived early , even with the usual Heathrow stack, held up parking at gate due to departing aircraft in the T5 Cul de sac"

Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Pros: "I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money."
Cons: "There should be no charge and a refund issued for a mishap on behalf of British airways."

Pros: "From JFK to London, staff was friendly."
Cons: "From JFK to London, a large number of passengers were not wearing masks properly and the crew did not take action other than a reminder early on. From London to Edinburough, the crew was somewhat rude."

Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"

Pros: "Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding."
Cons: "Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless."

Pros: "I’m pleasantly surprised that this ancient plane made it across the Atlantic"
Cons: "Broken entertainment system, no charging ports, broken window screens, broken reading lights, no AC. Plane was too old to be in service"

Pros: "There were lots of options for inflight entertainment"
Cons: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."

Pros: "Hospitality"
Cons: "Nil"

Pros: "New clean plane"
Cons: "Limited leg room if unable to upgrade. Unexciting food."

Cons: "The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite."

Pros: "Quick flight"
Cons: "Inflight meals and entertainment seat pitch"

Cons: "I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg"

Pros: "It went well . No problems."

Pros: "Comfy. Adjustable headrests. Complimentary food and drink."
Cons: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."

Cons: "2 Hours delay I lost my connection it took like 10 more hours to get to my destination I finally got to my destination my luggage was misiing today is Tuesday July 24th and I’m still waiting no luggage and dress with the same clothes since Sunday"

Pros: "Notting"
Cons: "Everything"

Cons: "Nothing special and generally disappointing."

Cons: "air condition from above and from everywhere, it was too cold for me."

Pros: "."
Cons: "."

Cons: "Boarding was a bit chaotic."

Cons: "Landed in London late missed the connection flight. BA only had 1 flt a day going to Santorini....Next days flt completely booked...Had to fly from Lon to Madrid to Athens then to Santorini.....Took 38 hrs traveling time to get to our destination...Not a happy camper!!!!!"

Pros: "Nothing"
Cons: "Flight was delayed by 2 hours because of hydronic issues. I feel asleep and missed the food which was part of the ticket wasn’t woken up. Was then woken by the passenger behind kick my chair which was not comfortable at all and the entertainment system was something out of the 80s, screen so small could see the picture that well and the touch screen was not that reactive. Cabin crew we grumpy. Ashamed this is called British not what I called British........"

Pros: "The crews don't stop giving away foods/drinks! They kept asking the passengers if we need aanything."
Cons: "Not sure, but I felt the spca is a bit smaller than other flights."

Cons: "Very disappointed by the comfort of economy premium. Very!"

Cons: "Jfk terminal 7 is the WORST!"

Pros: "Easy check in"
Cons: "No wifi. TVs were small and old"

Pros: "It was on time and transfer was easy"

Pros: "The crew were friendly and efficient"
Cons: "The food was okay and they didn't have the item per the menu handed out, but the staff were apologetic"

Pros: "A lot of space for legs"

Pros: "Nothing"
Cons: "They lost my luggage and they have wo"

Cons: "The bad attitude of BA staff at checkin. My ticket was confirmed but found out I was waitlisted when I got to the airport."

Pros: "I liked everything about the service."

Pros: "Early arrival!"

Pros: "Movies free Staf Comfortable"
Cons: "Lint time on plain before take off"

Cons: "Jfk massive queue at checkin/drop off"

Pros: "There was nothing I liked!"
Cons: "I couldn't do online check in and was at the airport 2 hours before the flight but they said they cannot give me a seat number and waited there for 25 min to get a seat number. The seats were really uncomfortable (compared to airlines as Turkish airlines and American Airways).The flight attendants were not there to make your flight better, one of them was sulking and was afraid to smile to you but when he was with other crew was able to laugh! Also food was really bad!"

Cons: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation."

Pros: "Very bad situation please call me or send me your email"

Pros: "Staff did their best to be helpful and cheerfull to make up for a 3 hour delay on our flight"
Cons: "3 hour delay"

Pros: "Crew."
Cons: "Food and entertainment. Food needs improvement. Screen was outdated and blurred."

Cons: "It would’ve been nice if we made it to fort Meyers!"

Pros: "Boarding was very smooth because the fligh had a lot of Sears availabke"
Cons: "Make AA a real earline to serve passengers not profits"

Pros: "Puntual, connexion gates very closed,"
Cons: "I need to paid 100$ or more to have a seat"

Pros: "Everything no complain"
Cons: "I like everything Everything no complain"

Cons: "There was a noise as if the seatbelt signs were turning off and on. As you can imagine that became extremely annoying."

Pros: "The crew was awesome, very attentive and helpful."
Cons: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever. Seats are cramped."

Pros: "Nothing"
Cons: "The seat assignments based on loyalty status - rude gate agents"

Cons: "Breakfast - lots of sugary items"

Pros: "Awesome service"
Cons: ":)"

Pros: "N"

Pros: "The flights were on time and the staff was very friendly."

Pros: "Nice new aircraft - clean and comfortable. Entertainment selection and system is excellent. SFO airport is clean and efficient"
Cons: "I DO NOT like JFK airport. The signage is poor and it's difficult to figure out where you need to go. There aren't enough monitors and people in the airport are rude (including staff)"

Pros: "Delayed and no AC working..."

Pros: "Good friendly service. Flights were on time."

Cons: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."

Pros: "Free water and entertainment"
Cons: "No vegan meal options"

Cons: "I'm getting to Madrid 24 hrs after I was supposed to"

Pros: "Flight left late, due to mechanical problems, but managed to arrive only a few minutes late"
Cons: "No food available, even though flight departed at noon"

Pros: "Nothing."
Cons: "More than 3 hours late and missed a press conference with a US Senator"

Pros: "Did not use"
Cons: "Tight seating"

Cons: "I got to Moscow, SVO. I didn't receive my bag. This sucks."

Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"

Pros: "crew was nice. Plane seemed new with nice seats. Entertainment was nice feature."

Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."

Pros: "Landing at destination"
Cons: "Plane, food,seat, entertainment and missing flight crew"

Pros: "Everything was on time and luggage arrived at my final destination"
Cons: "Free wifi would be amazing :)"

Pros: "NOTHING"

Pros: "The entire fly, connections, food and both crews excelente. Flight on time."

Pros: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Cons: "No food for purchase, just a drink and biscuit."

Pros: "Good service, as efficient as possible"

Pros: "Headrest entertainment systems"
Cons: "Lack of comfort in the seat, pay for every little thing, departed late, 90% of all passengers seems to be lumped in "Group 6" making boarding extremely annoying. I suppose any other group costs extra."

Pros: "No food at all."

Cons: "Late by 40 min"

Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "Nothing"

Pros: "Na"
Cons: "AA worst airline People They have working in SFO Incompetent Rude Useless"

Cons: "It was delayed for about a half an hour. Other than that it was great"

Pros: "Lots of free movies."
Cons: "No free food."

Cons: "it was really bumpy"

Cons: "I was told I had to check my duffle bag at the gate, that there was no room for it. When I dot to my dirty seat I found room for three of my bags in the overhead compartment."

Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."

Pros: "On time arrival despite two issues at the departure gate"

Pros: "Friendly and courteous service."
Cons: "Small legroom."

Pros: "loved the small snack -THANK YOU"
Cons: "USA boarding procedures and the shuttle bus procedure at LAX"

Pros: "Here to be no delayed."
Cons: "Everything else"

Cons: "No direct flights"

Pros: "It was comfortable and on time"
Cons: "There wasn't snacks besides 2 cookies, and no entertainment without charge"

Pros: "People"
Cons: "Nothing"

Pros: "Crew were great - very relaxed and helpful. Food was very good for flight food."
Cons: "Seats were comfortable and good legroom BUT. I just wish reclining was banned - the passenger in front reclined his chair without warning and then several times in the flight was raising it and lowering it - it really effected me the customer sitting behind - especially if I have drinks, of food, or are working. I would readily choose a flight without reclining seats - unless the legroom is larger!!"

Pros: "Delivered bags at jfk within 20 minutes"
Cons: "Time warp in block buster videos from 2000"

Pros: "Service and food was great."
Cons: "Entertainment system has an unusable user interface. Very laggy. Headphone jack didn't work."