Acme grand Hotel

The hotel offers spacious and comfortable rooms with well-equipped facilities, including a fridge, kettle, instant coffee & tea, milk powder, and welcome water. The beds are big and comfortable, ensuring a restful stay.

The hotel provides a rich and delicious breakfast and dinner. Guests can expect tasty and satisfying meals during their stay. However, it's worth noting that some guests have mentioned that the waitstaff's English proficiency can be limited.

The hotel features a nice and spacious pool, perfect for a relaxing swim after a long day. Additionally, guests can enjoy the spa and wellness center, offering massage services and a pool bar for added relaxation.

While the hotel offers a local-style ambiance and spacious rooms, some guests have mentioned that the view of the hotel from the main road may not create the best first impression. However, the hotel's convenient location allows for easy access to transportation, with buses available to Kandy and Colombo.

The hotel maintains high standards of cleanliness and safety, with daily housekeeping, physical distancing in dining areas, and professional cleaning protocols in place. Additionally, the property provides hand sanitizer in guest accommodations and key areas, ensuring a safe and comfortable environment for guests.

Guests appreciated the spacious and well-equipped rooms, complete with a fridge, kettle, and welcome drink. The comfortable beds and rich, delicious breakfast and dinner were also highlighted.

The large and comfortable pool was mentioned as perfect for unwinding after a long day of activities.

Some guests experienced difficulty communicating with staff due to language barriers, particularly when inquiring about additional charges for dinner. It may be helpful to clarify meal inclusions and pricing upon check-in to avoid misunderstandings.

Several guests noted that the hotel's view from the main road left a poor first impression. This feedback could be useful for managing guest expectations upon arrival.

Guests mentioned that buses to Kandy and Colombo are accessible from the hotel, providing convenient travel options for exploring nearby areas.

While the hotel received praise overall, some guests expressed dissatisfaction with the food quality. This feedback could be used to improve the dining experience for future guests.

The hotel's commitment to daily housekeeping and adherence to health and safety protocols, including the use of hand sanitizer and sanitized tableware, was appreciated by guests.

Guests highlighted the need for improved English language proficiency among staff members to enhance communication and provide accurate information about services and charges.

The hotel offers increased accessibility, including wheelchair-accessible units and amenities for guests with allergies, catering to a diverse range of needs.

The hotel's spa, indoor and outdoor pools, and wellness center were mentioned as ideal for relaxation, providing guests with a variety of leisure options during their stay.