Renaissance Haikou Hotel

The hotel is known for its amazing staff and wonderful service, with special mention to Kiki from the Club Lounge who served guests with distinction.

The rooms are clean and big, and the staff is friendly and helpful. Guests also have access to DFS, malls, and food outlets nearby.

The hotel offers a very good breakfast with lots of choices and a good cup of coffee. There are also dining options such as a restaurant, bar/lounge, and food delivery to guest accommodation.

Guests can expect satisfaction with the SPA staff and their professionalism. However, some guests noted that the balcony wasn’t as clean as expected.

The hotel offers an excellent range of facilities, with efficient staff, a great location, and a variety of activities such as board games/puzzles, golf, evening entertainment, and a fitness center.

Several guests recommended choosing a room with a balcony to enjoy the views and outdoor space, but some mentioned that balcony cleanliness could be improved.

Guests appreciated the proximity of DFS, malls, and food outlets, but noted that the location is a bit far from the city, requiring transportation like Didi.

A guest highlighted the excellent service provided by Kiki from the Club Lounge, suggesting it as a worthwhile experience.

Guests were satisfied with the professionalism of the SPA staff, indicating a positive experience for those interested in spa services.

Several guests praised the breakfast, mentioning the variety of choices and good quality coffee.

While the hotel can accommodate English and Chinese speakers, a guest noted that the English proficiency of the staff could be improved.

Multiple guests emphasized the welcoming nature of the staff and the convenient location and facilities of the hotel.

The hotel's proximity to attractions like Mission Hills Haikou is convenient, but guests should plan for transportation to reach city attractions.

While guests generally found the rooms to be clean and spacious, one guest mentioned the need for improvement in balcony cleanliness.

A guest highlighted that during peak times like breakfast, the staff may be inadequate, suggesting planning for potential service delays during busy periods.