Tenseien

The hotel offers a great big onsen with both indoor and outdoor parts, well designed and spacious, providing a wonderful and authentic traditional Japanese onsen experience.

The breakfast and dinner buffet offers a wide variety of Japanese food, including both traditional and western choices, making it a great dining experience for guests.

The hotel is located within walking distance to the station, and guests can enjoy a beautiful walk with scenic views along the river. Additionally, the hotel has a rainforest and waterfall, adding to the unique experience.

The hotel provides a clean and spacious room, big onsen facilities, and ensures a high standard of cleanliness throughout the property, including the public areas and dining spaces.

The staff is friendly, helpful, and provides a good experience for guests, ensuring that they feel welcome and taken care of during their stay.

For a more authentic experience, consider booking a Japanese-style room to fully immerse yourself in the traditional ryokan atmosphere.

Take a leisurely stroll through the hotel's beautiful garden, which guests have found to be a delightful feature of the property.

If you prefer a more private onsen experience, consider booking a room with a private onsen to enjoy a tranquil bathing experience.

Indulge in the extensive buffet offerings for both breakfast and dinner, featuring a wide variety of Japanese and Western dishes.

The hotel's accessible location, within walking distance from Hakone Yumoto station, provides an opportunity to explore the picturesque surroundings and nearby attractions.

Some guests have noted that soundproofing in the rooms may be inadequate, so consider inquiring about quieter room options if noise is a concern.

While most staff members are friendly and accommodating, English communication may be challenging at times, so it's helpful to be patient and understanding.

The hotel's traditional Japanese style includes walking around without shoes, so packing comfortable and easily removable footwear is recommended for a more authentic experience.

If scenic views are a priority, consider requesting a room with a view of the garden or river for a more picturesque stay.

Inquire about the availability of shuttle services to and from the station to avoid unnecessary walking, as some guests have found the distance to be a drawback.