Pros (+) It was my business trip, then I was late night check in. But Staff was very kind, operation was so quick and simple. I'll select this hotel for next trip.
4 stars
Hakuba Tokyu Hotel
Photos of Hakuba Tokyu Hotel
Overview
Hakuba Tokyu Hotel is situated in Hakuba and features free Wi-Fi, a free shuttle service and outdoor tennis courts. It also provides a sauna, a mineral bath and ski equipment hire.
Hakuba Tokyu Hotel has been recently refurbished and offers a 24-hour reception, a coffee bar and bicycle rental. The in-house spa provides a variety of facial and body treatments. The hotel also features a well-equipped gym.
Rooms feature slippers, a refrigerator and a flat-screen TV. All offer a bathtub, a private bathroom and heating.
Hotel Hakuba Tokyu's restaurants, Charmonix and Manyo, offer dinner every night. Meals can be ordered at the in-house restaurant, Loge.
Local sites close to Tokyu Hotel Hakuba include Hakuba Happoone Winter Resort and Hakuba Happo Onsen. Hakuba Railway Station is within a half-an-hour walk.
Amenities at Hakuba Tokyu Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Shuttle service (free)
- Wi-Fi available in all areas
- Flat-screen TV
Bathroom
- Yukata (Japanese bathrobe)
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Ski equipment rental (on site)
- Ski pass vendor
- Key card access
- 24hr front desk
General
- Slippers
- Interconnected room(s) available
- Sofa
- Lockers
- Telephone
- Carpeted
- Ski storage
- Storage available
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Vending machine (drinks)
Things to do
- Gift shop
- Hiking
- Hot spring bath
- Bicycle rental
- Cycling
- Skiing
- Ski-in/Ski-out
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Non-feather pillow
- Designated smoking area
Pool and spa
- Massage
- Spa
- Hot tub
- Sauna
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Pants press
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Fitness
- Fitness center
- Tennis
Reviews of Hakuba Tokyu Hotel
8.8
Very good
300 verified ratings
Wonderful
160
Very good
67
Good
49
Okay
15
Fair
5
Mediocre
2
Poor
2
Summary of reviews
Guests say
Guests appreciated the hotel's great location near ski resorts and its excellent service. The cleanliness of the hotel and the amenities, especially the onsen, were also highlighted positively. Many guests enjoyed the dining options and the overall atmosphere, making it a memorable experience for families and travelers alike.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.8 out of 10
114 reviews
8.9 out of 10
33 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including the Charmonix and Manyo restaurants that serve dinner every night. Guests have praised the good breakfast and the French-style cuisine. However, some guests have mentioned that the expensive snack/dining options could be a downside.
How are the hotel's beds and rooms?
Guests have described the rooms as spacious with amazing mountain views. However, a few guests have mentioned that the beds were too hard and that the room furniture and fittings are a bit dated.
What are the hotel's unique amenities?
The hotel features a well-equipped gym, on-site onsen, and shuttle services to various ski resorts. Additionally, the hotel has a historic ambiance that has intrigued guests, and the staff has been praised for their exceptional service and attention.
Is the hotel conveniently located for ski activities?
The hotel is in close proximity to many ski resorts, with shuttle access to various slopes. However, some guests have mentioned that the location was a little farther out, and the hotel shuttle had limited timings, which could be inconvenient for some visitors.
What are the hotel's cleanliness and customer service like?
The hotel has been described as quiet, homely, and clean, with exceptional service from the staff. However, a few guests have mentioned concerns about the daily room cleaning not meeting expectations and the lack of a lively bar and social area in the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain comes highly recommended.
Consider Transportation Options
While the hotel offers a free shuttle service, some guests found the shuttle schedule limited. If you plan to explore beyond the immediate vicinity, consider renting a car for added flexibility.
Check Room Amenities
Some guests found the beds to be too hard. If you have specific preferences for mattress firmness, consider reaching out to the hotel in advance to inquire about mattress options or to request additional bedding for added comfort.
Explore Nearby Dining Options
While the hotel has on-site restaurants, some guests found the dining options limited, especially outside of meal times. Consider exploring nearby restaurants and cafes for a wider variety of dining choices.
Take Advantage of On-Site Facilities
The hotel features a well-equipped gym and an in-house spa offering a variety of treatments. Consider incorporating some relaxation and wellness activities into your stay for a truly rejuvenating experience.
Plan for Convenience
The hotel is within walking distance to ski rental shops and the Happo One slopes. Take advantage of the proximity to these facilities for added convenience during your ski trip.
Be Mindful of Onsen Rules
If you plan to use the onsen, note that some guests with tattoos were not permitted to use the facilities due to hotel policy. Consider this if you have tattoos and are looking forward to using the onsen.
Consider Room Size
Some guests found the rooms to be smaller than expected, especially for triple sharing. If you are traveling with a group, consider inquiring about room size and layout to ensure it meets your needs.
Plan for Meals
While the hotel offers breakfast, some guests found the dining options to be limited and the food to be relatively expensive. Consider exploring nearby dining options for additional choices.
Engage with the Staff
Many guests praised the exceptional service and hospitality of the staff. Don't hesitate to engage with the hotel staff for recommendations on nearby attractions, dining options, and any other assistance you may need during your stay.
Location
4688 Hokujo, Hakuba 399-9301
What's nearby
- Hakuba Happoone Ski Area0.3 mi
- Happo Hot Spring0.5 mi
- Kurashita no Yu0.5 mi
- Hakuba Ski Jumping Stadium0.8 mi
- Mimizuku no Yu1.1 mi
- Hakuba Iwatake Ski Resort Lily Farm & Mountain View1.3 mi
- Hakuba Royal Hotel Hot Spring1.4 mi
- Hakuba Railway Station1.5 mi
- Hakuba 47 Winter Sports Park1.6 mi
- Shinano-Moriue Station1.8 mi
- Iijima Station2.5 mi
- Iimori Railway Station2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hakuba Tokyu Hotel
Low season | September |
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High season | December |
Average price (weeknight) | $331 |
Average price (weekend night) | $599 |
When to book a room at Hakuba Tokyu Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hakuba Tokyu Hotel
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Value for money | 8.2 |
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Distance to city center | 1.3 mi |
Everything you need to know for your stay in Hakuba
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