Overview

Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277, 22297 Hamburg, Hamburg, Germany
+49 40 513 030

$100+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 1,012 reviews
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Review highlights

  • 9.5
  • 9.4
  • 9.4
  • 5.0

Good to know

  • Good accessibility by car
  • Clean rooms
  • Friendly service
  • Clean hotel facilities

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    About

    The BEST WESTERN PREMIER Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Car rental
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,012 reviews
    • 9.5 "World class service."
    • 9.4 "Perfectly clean."
    • 9.4 "Excellent amenities."
    • 8.6 "Breakfast is good."
    • 8.3 "Very nice wellness & sports facilities."
    • 5.0 "Internet is average."

    Overall Rating

    8.5 Excellent
    Based on 637 reviews
    • 9.5 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.1 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
    • 8.6 "Very nice wellness & sports facilities."
      7.8 "78% loved the sauna."
    • 8.5 "Location is great."
      8.6 "Easily accessible by car, said 86%."
      10.0 "Near to public transport, according to 100%."

    Overall Rating

    8.4 Excellent
    Based on 161 reviews
    • 9.5 "Perfectly clean."
      9.8 "98% thought it was clean."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.3 "Excellent amenities."
    • 8.8 "Breakfast is good."
    • 8.7 "Vibe was good."
      8.1 "81% thought, the hotel was modern."
      9.3 "93% enjoyed the friendly atmosphere."
    • 6.4 "Average value."

    Overall Rating

    8.1 Excellent
    Based on 172 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.5 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 6.2 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.8 "For only 68%, the noise level was all right."
    • 5.5 "Average value."
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    Overall Rating

    8.2 Excellent
    Based on 40 reviews
    • 9.6 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Food is delicious."
    • 8.0 "Location is great."
    • 7.5 "Nice rooms."
    • 6.5 "Average comfort."
    • 6.0 "Average value."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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