Westminster Hotels

staff seemed to be genuinely concerned about stay location was off putting. mildew smell when i first walked in the room.

Breakfast was ok Hotel beds were very uncomfortable, we has 3 rooms and stayed 3 night. None of the rooms were cleaned not even one time, even after tagging the rooms with maid service required sign. I myself had to go down the help desk to get toliet paper and towels for all three rooms and delivered them myself to each room. Air conditioning was not working in one of the rooms, front desk was notified but was never serviced or fixed. This was for sure my WORST experience ever. Would not recommend this hotel at all. Staff/manager instead of giving an apology they wanted us my family and the other two families to check out of the hotel.

Under construction during stay, no warnings or anything when hotel was booked. Housekeeping would not come when we put sign out. Even though we were gone all day.

Breakfast was decent. Staff was friendly. Location was great. Double bed rooms were very very small. Could hardly walk thru the room. Not kid friendly. No high chairs for breakfast. My son had a allergic reaction to their sheets rash was covering his body. and was crying staff came banging on the door wanting to know why he was not being quiet. House keeping never replaced coffee in the room after it was used. They would take all the towels and never leave any for the next day.

I had 3 pillows. that was awesome We had flying ants in the bathroom and a couple in the living section. We killed what we could but they kept coming back. It was creepy when they started to climb on our clothes and feet. There was a leak under the sink and while packing clothes on the bed a drip from above dropped on the bed. Kind of bad

when we came in the lobby the TV had some show that was about plastic surgery and it was showing the front side of females. told the counter person and she just said yea they show that sometimes on this show. Anyhow, I had booked 2 rooms and asked if we could get them close together she told us no. We get to are room and its not bad. So I call down to see if we could get an extra chair so to play cards at the table and the front desk was very rude. First she said my maintenance guy isn't here to do that then she said that they don't have 100 seats for everyone that wants to have a party. At that point I asked to speak to her sup. she said she didn't have one then hung up on me. About 5 min. later theres a very loud banging on are door. Scared the hell out of my wife. I go to the door and theres 2 chairs but nothing else no body at all. Then the other party for the 2nd room gets there and there is in fact a room next to us. So if you go to this place be sure not to ask for anything from the front desk.

We had a room with a broken door ( hard to shut and hard to open). Talked to the staff about it and they said "Oh yeah we know. " If you knew then why isn't it fixed?? On top of that they places us right in front of the lobby door. There was sooo many people being loud when they walked by. It was very annoying.

The rooms were nice and clean. I was immediately met when I checked in, with the most awful clerk, with a terrible attitude to boot. She never once tried to help the situation get better when I was starting to get quite angry. Her bad attitude kept getting worse. I would appreciate friendly customer service, especially when I have paid to come stay at this hotel. And another thing was I got surprised by a $75 deposit on top of what I already paid for my one night stay. I also didn't get the room I had paid for bit by that point I no longer wanted to deal with their staff.

After checking the bed for bed bugs, I was able to get some sleep on a fairly comfortable based. On arrival, I had to walk past smokers hanging around the entrance. Walking in, there was the lovely scent of heavily used ashtray. I hoped that it would be different in my room so I proceeded to the elevator. I got to my room and the moment of truth, opened the door, but there were no angels singing. Instead, the trapped scent of dirty, wet carpet escaped into the hallway, surrounding my senses (at least two). If I had not been so freaking tired, I would have walked away. Instead, I checked the bed for bedbugs, opened the window, and crashed. On a positive note, the water was hot for my shower.

I liked the location. A little ways off the highway so some may see it as out of the way to get there but it made it more secluded to me. Slow service with the front desk. After my first night, I was disturbed at 10 AM by a woman that didn't hardly speak English telling me to go check out, even though I had a second night on my stay still. The light bulb blew out in my room the first night. The pool floor looked old and cracked with peeling paint. The hot tub wasn't working and was roped off. The fridge either didn't stay cold or if you cranked the knob all the way then it would freeze everything instead of just the freezer. Breakfast was a typically hotel breakfast. The second morning I got disturbed at 9 AM for housekeeping. I've never stayed in a place where I got disturbed before it was time to check out. This lady knocked and I hardly had time to get up and get to the door before she was already opening it. It wasn't overly expensive but I expected WAY more for my money. I will NOT be staying here again.