Fresh House Hotel

The staff at Fresh House Hotel is known for being very friendly and helpful, ensuring a comfortable stay for guests.

Guests have praised the comfortable beds at Fresh House Hotel, providing a good night's sleep during their stay.

The hotel's location may not be ideal for tourists, as it is not near the tourist area and requires a long walk or transportation to reach popular attractions.

Some guests have mentioned that the carpets and wallpaper were dirty and covered in stains, suggesting that the rooms may need some deep cleaning.

Due to its proximity to a busy road, guests have reported that the hotel may experience noise from cars during both day and night.

The hotel's location may be misrepresented on maps, so it's advisable to confirm the exact location with the hotel before arrival, especially if proximity to tourist areas is a priority.

Guests have noted that the hotel is situated next to a busy road, resulting in noise from passing cars. Light sleepers may want to consider this when booking and request a room away from the road.

During peak Chinese holidays, guests have experienced difficulty in securing taxis or ride-sharing services, making it necessary to be prepared for potential long walks. Planning for alternative transportation options could be beneficial during these times.

Several guests have mentioned that the carpets, wallpaper, and rooms require deep cleaning due to visible stains and dirt. Guests with sensitivities to cleanliness may want to consider this feedback when booking.

While the hotel is not in close proximity to West Lake, it's important to note that it is approximately a 1 hour and 20-minute walk, or 6 kilometers away. Guests seeking a more central location may want to consider this distance when making their reservation.

Guests have consistently praised the hotel staff for being friendly and helpful, contributing positively to the overall guest experience.

The hotel's beds have been highlighted as comfortable by guests, ensuring a good night's sleep during the stay.

Some guests have reported issues with the shower not functioning properly, indicating a need for maintenance in certain rooms. Guests may want to check the functionality of amenities upon arrival.

The hotel is within a reasonable distance from various attractions, including the Yellow Dragon Sports Center, Zhejiang University, and Hangzhou Tower Shopping Mall, providing guests with nearby options for leisure and exploration.

The hotel offers laundry facilities, providing convenience for guests who may require this service during their stay.