Overview

Relais & Chateaux Chaptel Hangzhou Hotel

No 57 Changsheng Road, Hangzhou 310006, China
+86 571 8788 2999

$406+

Overall guest ratings

9.4/10 Excellent
Based on 326 reviews

Review highlights

  • 9.3
  • 9.1
  • 7.8
  • 6.5

Good to know

  • Impressive bathroom
  • Luxurious Hotel
  • Professional service
  • Great valet service

Nearby

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    About

    Chaptel Hotel puts you within a 10-minute drive of West Lake and features an airport shuttle (available on request). Freebies like WiFi, valet parking, and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms at this luxurious hotel get the details right with free minibar items, premium bedding, and rainfall showerheads.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car rental
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest Reviews

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    Business

    Overall Rating

    9.4 Excellent
    Based on 341 reviews

    Location
    9.3

    Vibe
    9.1

    Food
    8.7

    Comfort
    8.3

    Service
    8.0

    Amenities
    7.9

    Room
    7.8

    Breakfast
    6.5

    Overall Rating

    9.4 Excellent
    Based on 190 reviews

    Location
    9.4

    Vibe
    9.1

    Food
    8.5

    Amenities
    8.0

    Service
    7.9

    Comfort
    7.9

    Room
    7.7

    Breakfast
    6.2

    Overall Rating

    9.2 Excellent
    Based on 85 reviews

    Location
    9.4

    Vibe
    9.2

    Food
    8.9

    Comfort
    8.0

    Service
    7.7

    Amenities
    7.7

    Room
    7.3

    Breakfast
    6.6

    Overall Rating

    9.6 Excellent
    Based on 64 reviews

    Location
    9.4

    Vibe
    9.3

    Food
    8.9

    Comfort
    8.5

    Service
    8.4

    Room
    8.0

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