Grand Hyatt Hangzhou
Photos of Grand Hyatt Hangzhou
Overview
Amenities at Grand Hyatt Hangzhou
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Dining
- Wine glasses
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Trash cans
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool with a view
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Bathrobe
- Private bathroom
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Beauty salon
General
- Executive lounge access
- Seating area
- Telephone
- Storage available
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Grand Hyatt Hangzhou
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Grand Hyatt Hangzhou?
The breakfast offers a wide variety of choices, including Western and Chinese foods. However, it is not included in the room price and may seem a little expensive.
Is the location of Grand Hyatt Hangzhou convenient for shopping and dining?
Yes, the hotel is located near a busy shopping and dining area, offering a variety of shops and eateries within walking distance.
What are the common concerns about the rooms at Grand Hyatt Hangzhou?
Some guests have mentioned that the temperature control in the rooms was not effective, and the air conditioning was not sufficient.
How is the staff service at Grand Hyatt Hangzhou?
While some guests have praised the friendly and helpful staff, others have mentioned that some staff members had difficulty speaking English, affecting the overall service experience.
What are the highlights of the location at Grand Hyatt Hangzhou?
The hotel is situated right by the West Lake, offering beautiful views and easy access to various activities surrounding the lake. Additionally, the hotel is conveniently located near shopping areas and dining options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Lake View
Guests recommend choosing a room with a view of West Lake for a picturesque and relaxing experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Baochu Pagoda, Broken Bridge, and China Academy of Art, all within walking distance.
Consider Club Lounge Access
Guests found the Executive Lounge to be a fantastic option for enjoying a variety of drinks, snacks, and food at different times.
Be Mindful of Noise
Some rooms facing the road may experience noise disturbances, so it's advisable to inquire about room location preferences during booking.
Utilize the 24-Hour Gym
The well-equipped and accessible gym provides a convenient option for fitness enthusiasts, especially with its 24-hour availability.
Check Room Amenities
Some guests appreciated the availability of air purifiers in the rooms, ensuring a comfortable and allergy-free environment.
Try the Chinese Restaurant
While some guests found the Chinese restaurant's food to be expensive, others praised its excellence, making it worth considering for a dining experience.
Consider Upgrade to Lounge Access
Upgrading to lounge access was deemed reasonable and enjoyable, providing a relaxed space after a day of sightseeing.
Take Advantage of the Location
The hotel's location offers easy access to nearby restaurants, shopping malls, and subways, enhancing the overall convenience of the stay.
Be Mindful of Breakfast Costs
While the breakfast was praised for its variety, guests noted that it was not included in the room price and could be relatively expensive.
Location
What's nearby
- Baochu Pagoda0.5 mi
- West Lake0.8 mi
- Hangzhou Theatre1 mi
- Wulin Square1.1 mi
- Hangzhou Railway Station1.5 mi
- Leifeng Pagoda1.8 mi
- Hangzhou Botanical Garden1.8 mi
- Jingci Temple1.9 mi
- Yellow Dragon Sports Center1.9 mi
- Zhejiang University Yuquan Campus2.2 mi
- China National Tea Museum2.9 mi
- Hangzhou Zoo3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hyatt Hangzhou
Low season | January |
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High season | December |
Average price (weeknight) | $218 |
Average price (weekend night) | $268 |
When to book a room at Grand Hyatt Hangzhou
KAYAK's top tips for your stay at Grand Hyatt Hangzhou
FAQs when booking at Grand Hyatt Hangzhou
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Value for money | 8.0 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Hangzhou |
Distance to airport | 16.7 mi |