Services and conveniences
Basics
Dining
General
Bathroom
Pool and spa
Accessibility and suitability
Laundry
Bedroom
Parking and transportation
Media and entertainment
Workspace
Health and safety
Family friendly
Fitness
Outdoor
Things to do
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The staff at Shangri-La Hefei is known for being very helpful and ensuring guests' comfort throughout their stay.
Are the beds at Shangri-La Hefei comfortable?
The rooms feature larger than usual beds that are well-appointed, ensuring a comfortable stay for guests.
Is the hotel clean and well-maintained?
Shangri-La Hefei is a huge and clean property with a spacious lobby, ensuring a pleasant and well-maintained environment for guests.
What are the dining options like at Shangri-La Hefei?
The hotel offers a beautiful dining experience with a variety of options, including a restaurant, bar/lounge, and the option for food to be delivered to guest accommodations.
When is the best time to visit Shangri-La Hefei?
The high season at Shangri-La Hefei is in April, offering an ideal time to experience the beautiful lake and excellent new property.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel is conveniently located near several attractions such as Anhui Museum, Li Hongzhang Former Residence, and Xiaoyaojin Park, making it an ideal base for exploring the area.
Consider the High Season
If you prefer a quieter experience, consider visiting during the low season in June to avoid the potential crowds associated with the high season in April.
Check the Internet Speed
Some guests noted that the internet speed was slow, so if you rely on a stable connection, it might be worth checking with the hotel about this before your stay.
Enjoy the Spa and Wellness Facilities
Guests appreciated the spa, hot tub, sauna, and other wellness amenities. Consider indulging in these services for a relaxing experience during your stay.
Take Note of Room Size
While some guests praised the spacious and well-appointed rooms, others mentioned that the rooms were smaller than expected. It may be beneficial to inquire about room size when making a reservation.
Make the Most of the Business Center
For business travelers, the hotel offers a business center, meeting facilities, and concierge service, catering to various professional needs.
Be Mindful of Dining Options
While the hotel offers various dining options, some guests mentioned small portions for certain items. It may be helpful to inquire about portion sizes or explore nearby dining alternatives.
Utilize the 24-Hour Front Desk
The hotel's 24-hour front desk provides convenience and assistance at any time of day, ensuring that guests' needs are promptly attended to.
Consider the Lake View
Some guests highlighted the beautiful lake near the property, suggesting that rooms with a view of the lake provide a serene and picturesque experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | November |
Average price (weeknight) | $98 |
Average price (weekend night) | $109 |