Guest reviews
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Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 10.0 "100% found therestaurant service to be one of the best ." -
9.3 "Excellent breakfast."
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9.0 "Terrific location."9.8 "
Great parking , according to 98%." 10.0 "Near to public transport , according to 100%." 10.0 "100% thoughtparking was inexpensive ." 8.9 "Easily accessible by car , said 89%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
7.3 "Internet works."7.0 "70% said the
wifi quality was great ." -
5.7 "Rooms are ok."5.5 "
Beds were acceptable for 55%." 6.3 "Only 63% saidrooms were clean enough ." 5.0 "50% thought theminibar was ok ."
Overall Rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
9.2 "Excellent breakfast."
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9.1 "Terrific location."9.7 "
Great parking , according to 97%." 10.0 "Near to public transport , according to 100%." 10.0 "100% thoughtparking was inexpensive ." 8.7 "Easily accessible by car , said 87%." -
7.4 "Internet works."7.2 "72% said the
wifi quality was great ." -
5.5 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." 5.5 "Beds were acceptable for 55%."
Overall Rating
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9.3 "Excellent breakfast."
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." -
9.1 "Terrific location."9.9 "
Great parking , according to 99%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." -
5.5 "Rooms are ok."5.2 "
Beds were acceptable for 52%." 6.9 "Only 69% saidrooms were clean enough ."
Overall Rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." -
9.3 "Excellent breakfast."
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9.1 "Terrific location."9.8 "
Great parking , according to 98%." 10.0 "100% thoughtparking was inexpensive ." -
5.6 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
friendly staff Towels are too hold and not soft. Room carpet is old and dirty.
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7.3review from
- Hotel staffs were very friendly. We experienced very good memory. If you visit Heidelberg with car, this hotel can be a good choice.
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5.7review from
It is situated 15 minutes out of heidelberg, but hotel provides tram tickets, The owners are charming and very willing to help. The location is ideal for autobahns to Koln or Munchen. Maybe provide tea/coffe making facilities in the room.
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5.2review from
Comfortable Hotel promoted wifi on Booking.com but staff had no idea about it. Couldn't log at all. Also it advertises restaurant for meals. The night we were there it was closed.
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6.0review from
As we had a hire car and parking in Heidelberg is very difficult this hotel had parking and was on the edge of town the tram ran right past the door to travel into the centre. The rooms were clean and comfortable. For the price and 3 stars there was not anything i did not like
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8.0review from
Very friendly management, lovely breakfast, relaxed atmostphere, ease of getting into town by using public transit. we have no complaints.
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4.8review from
wonderful breakfast inconsistent room style: old door frames and wardrobe are ugly compared to the bavarian bed
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6.4review from
Of the several hotels in its class that we stayed at in Germany this was the best
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7.2review from
Access to public transportation to downtown.
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7.6review from
Wonderful, helpful staff, extremely clean & welcoming personal touches, great location w/plenty of parking, good breakfast, dining outside enjoyable, easy walk to local stores & transporation around the corner. We loved it! Shower a little small and low water pressure, but the bathroom seemed new very well layed out.
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7.3review from
- Hotel staffs were very friendly. We experienced very good memory. If you visit Heidelberg with car, this hotel can be a good choice.
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7.2review from
Access to public transportation to downtown.
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7.6review from
Wonderful, helpful staff, extremely clean & welcoming personal touches, great location w/plenty of parking, good breakfast, dining outside enjoyable, easy walk to local stores & transporation around the corner. We loved it! Shower a little small and low water pressure, but the bathroom seemed new very well layed out.
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6.0review from
friendly staff Towels are too hold and not soft. Room carpet is old and dirty.
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5.7review from
It is situated 15 minutes out of heidelberg, but hotel provides tram tickets, The owners are charming and very willing to help. The location is ideal for autobahns to Koln or Munchen. Maybe provide tea/coffe making facilities in the room.
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5.2review from
Comfortable Hotel promoted wifi on Booking.com but staff had no idea about it. Couldn't log at all. Also it advertises restaurant for meals. The night we were there it was closed.
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6.0review from
As we had a hire car and parking in Heidelberg is very difficult this hotel had parking and was on the edge of town the tram ran right past the door to travel into the centre. The rooms were clean and comfortable. For the price and 3 stars there was not anything i did not like
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4.8review from
wonderful breakfast inconsistent room style: old door frames and wardrobe are ugly compared to the bavarian bed
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6.4review from
Of the several hotels in its class that we stayed at in Germany this was the best
