Vienna Airport Residences

The low season is in May, while the high season is in September. Consider visiting during these times for a more enjoyable experience.

While some guests have mentioned cleanliness issues, the hotel is committed to addressing these concerns and ensuring a comfortable and clean environment for all guests.

The hotel offers free parking and private parking, providing convenient options for guests with vehicles.

Some guests have reported issues with the beds, but the hotel is dedicated to improving the quality of the beds to ensure a restful stay for all guests.

The hotel is committed to providing excellent customer service, addressing concerns promptly, and ensuring a smooth and enjoyable stay for all guests.

Several guests reported issues with cleanliness, including dirty dishes, unclean floors, and insects in the room. It may be advisable to check the room thoroughly upon arrival and contact the owner if any issues are found.

Some guests mentioned a lack of essential amenities such as towels, soap, and clean bedding. It could be beneficial to confirm the availability of these items with the owner before arrival.

As the hotel operates on a self-check-in basis, it's important to double-check the accuracy of the provided instructions to avoid any inconvenience, especially late at night.

Guests have experienced instances where the sofa bed was not prepared for sleeping, and there were insufficient pillows and blankets for the number of guests booked. It's recommended to confirm the readiness of all sleeping arrangements upon arrival.

Several guests noted noise disturbances, both from traffic outside and within the building. Light sleepers may want to consider this and possibly request a quieter room location.

Some guests encountered issues with heating not working, which affected their comfort during their stay. It's advisable to ensure the heating is functional, especially during colder seasons.

Guests have reported difficulties in reaching the owner for assistance with various issues. It may be helpful to establish clear communication channels or alternative contacts in case of any problems.

Some guests experienced discrepancies between the hotel's description and the actual facilities, such as the distance from the airport. Verifying such details before booking is recommended.

In light of reports about cleanliness and maintenance issues, guests may want to have a backup plan or alternative accommodation in mind, especially if arriving late at night.

Given the experiences of guests who encountered unsatisfactory conditions, it's advisable to familiarize oneself with the hotel's refund policies and consider potential backup options.