Hoang Van Hotel

Guests have mentioned that the beds are comfortable, providing a good night's sleep during their stay.

Yes, the hotel offers free parking, providing convenience for guests who arrive by car.

Guests have mentioned that the street food nearby is good, although it may be a bit challenging to find. Additionally, the hotel offers a bar/lounge and the option for food to be delivered to guest accommodation.

While some guests have mentioned concerns about noise and cleanliness, the hotel has daily housekeeping and follows safety protocols to ensure a clean and safe environment for guests.

Guests have had mixed experiences with customer service, with some mentioning helpful staff and others expressing concerns about communication and professionalism. The hotel offers concierge service and a 24-hour front desk to assist guests during their stay.

Some guests reported that the road traffic outside the hotel can be loud, especially for rooms facing the highway. If you're sensitive to noise, consider requesting a room away from the main road.

Several guests mentioned that the staff's English proficiency was limited. It might be helpful to have a translation app or basic Vietnamese phrases handy for smoother communication.

If you've booked a room with specific amenities such as a balcony, double-check upon arrival to ensure that the room matches your booking. Some guests reported discrepancies between their booking and the actual room provided.

Ensure you check out on time to avoid any potential misunderstandings. Some guests reported issues with being charged for overstaying, even by a short period.

Some guests experienced issues with hot water availability and room cleanliness. It might be helpful to verify these aspects upon check-in and promptly report any concerns to the staff.

The hotel is close to the SECC and within a few miles of attractions like Cresent Mall, Saigon Skydeck, and Ben Thanh Market. Plan your visit to these places accordingly.

Guests noted that daily room service was not consistently provided. If you prefer regular housekeeping, it's advisable to confirm this service with the hotel staff.

Some guests reported that the hotel did not accept card payments and did not provide invoices. It's recommended to clarify payment methods and request an invoice if needed.

While some guests praised the Wi-Fi, others experienced slow and interrupted connections. If reliable internet access is crucial for your stay, consider inquiring about the Wi-Fi quality at the hotel.

In interactions with the hotel staff, maintaining a patient and respectful demeanor can help ensure smoother communication and resolution of any issues.