Centana Ben Thanh Hotel

The hotel has very nice and helpful staff, a good location, and great value for money.

Some guests mentioned bad air in the room, feeling like living in a dungeon, and unreliable wifi connection and hot water.

The hotel provides daily housekeeping, contactless check-in/check-out, and a restaurant offering food delivery to guest accommodation.

The high season is in March, and the low season is in May.

The hotel offers large beds, but some guests mentioned that the beddings are old and faded, and some mattresses need to be replaced.

Some guests reported that room quality varied, with some rooms being old and in need of renovation. Consider upgrading to a higher room category for a better experience.

Several guests mentioned issues with hot water availability, particularly during the summer. It's advisable to confirm the hot water supply before booking, especially if traveling during warmer months.

Guests noted that the hotel's narrow building and sound insulation could lead to noise disturbances from neighboring rooms and the street. Light sleepers may want to consider this aspect when choosing a room.

The hotel's central location near Ben Thanh Market and other attractions was praised by many guests. It's a convenient base for exploring the city and accessing nearby dining options.

Some guests reported cleanliness issues and maintenance concerns in certain rooms. Prioritize checking recent guest reviews for insights into the condition of specific rooms before making a reservation.

The hotel's proximity to a variety of food stores and eateries was highlighted as a positive aspect. Guests can take advantage of the diverse dining options within walking distance of the hotel.

While some guests had positive interactions with the staff, others experienced communication challenges due to limited English proficiency. It may be helpful to set expectations accordingly and be patient when communicating with the staff.

The hotel's location away from the bustling nightlife areas was appreciated by some guests, offering a quieter environment for rest. This may be a key consideration for those seeking a peaceful stay.

Several guests mentioned cleanliness issues, including dirty rooms and maintenance concerns. It's advisable to prioritize cleanliness when selecting a room and to address any concerns with the staff promptly.

Some guests reported issues with the air conditioning system, including noise and reliability. It's recommended to verify the functionality of the air conditioning in the chosen room, especially for those sensitive to temperature and noise.