Sai Gon Book Hotel

The hotel offers daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas to ensure a safe and comfortable stay for guests.

Yes, the hotel provides free parking and valet parking for the convenience of guests.

Guests have praised the great breakfast and the option for food to be delivered to their accommodation. However, some guests have mentioned that the food could be warmer and that the cleanliness was not up to their expectations.

The hotel ensures guest accommodation is disinfected between stays and sealed after cleaning. However, some guests have reported issues with cleanliness, such as dirty rooms and mold in the bathrooms.

The staff has been described as very helpful, friendly, and supportive. However, there are also some negative comments about unhelpful and unfriendly staff members.

Several guests mentioned that rooms without windows were uncomfortable. To avoid this, consider booking a room with a window to ensure a more pleasant stay.

Some guests reported issues with cleanliness, including mold, dirty papers, and unclean rooms. It's advisable to check the room thoroughly upon arrival and notify the staff of any issues.

A few guests noted that the hotel's proximity to the airport led to noise disturbances, affecting their rest. Consider this factor if you are sensitive to noise and prioritize a peaceful environment.

Guests appreciated the hotel's flexibility with early check-in requests. If you have specific arrival time needs, it may be beneficial to inquire about early check-in options.

Some guests found that the room amenities, such as the hot water in the shower and the cleanliness, did not meet their expectations. It's advisable to verify the functionality of amenities upon arrival.

In cases where guests were dissatisfied with their initial room, the hotel accommodated requests for room changes. If you encounter issues with your room, don't hesitate to request a change.

A guest reported being overcharged for a taxi ordered by a staff member. Exercise caution when using hotel-recommended transportation services and consider arranging your own transport if feasible.

The hotel's proximity to the airport was appreciated by several guests, making it an ideal choice for layovers. If you have a short stay or layover, this location may be convenient for you.

Some guests encountered ants in their rooms, particularly in the bathroom. It's advisable to be mindful of this issue and report it to the staff if necessary.

While some guests praised the helpful and friendly staff, others reported the opposite. Keep in mind that the level of service may vary and be prepared to communicate your needs clearly to the staff.